IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v7y2023i1p552-567.html
   My bibliography  Save this article

Employee Loyalty And Organizational Performance

Author

Listed:
  • OSHO, Olayinka Kayode PhD

    (Ignatius Ajuru University of Education, Nigeria)

Abstract

This study was conducted to examine the importance of employee loyalty in organizational Performance. The study looks at employee loyalty from various dimensions and proceeds to measure organizational performance from profitability and market shares. The study went on to establish an empirical review of what others have done on the issues of employee loyalty and organizational performance. Based on the empirical review and the literature review conducted to identify employee loyalty and organizational performance, the study concluded that a proper financial rewarding of employee is the most influential factor that impacts organizational performance. The study recommends that organizations should have clear and integrated employees’ loyalty programs as part of their strategies to stay competitive. Organization should be aware of the importance and benefits of employees’ loyalty programs and how it affects their employees’ satisfaction and organizational performance

Suggested Citation

  • OSHO, Olayinka Kayode PhD, 2023. "Employee Loyalty And Organizational Performance," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(1), pages 552-567, January.
  • Handle: RePEc:bcp:journl:v:7:y:2023:i:1:p:552-567
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-7-issue-1/552-567.pdf
    Download Restriction: no

    File URL: https://www.rsisinternational.org/journals/ijriss/articles/employee-loyalty-and-organizational-performance/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Bloemer, JoseM. M. & Kasper, Hans D. P., 1995. "The complex relationship between consumer satisfaction and brand loyalty," Journal of Economic Psychology, Elsevier, vol. 16(2), pages 311-329, July.
    2. Juan Elegido, 2013. "Does It Make Sense to Be a Loyal Employee?," Journal of Business Ethics, Springer, vol. 116(3), pages 495-511, September.
    3. George G. Gordon & Nancy DiTomaso, 1992. "Predicting Corporate Performance From Organizational Culture," Journal of Management Studies, Wiley Blackwell, vol. 29(6), pages 783-798, November.
    4. Odin, Yorick & Odin, Nathalie & Valette-Florence, Pierre, 2001. "Conceptual and operational aspects of brand loyalty: an empirical investigation," Journal of Business Research, Elsevier, vol. 53(2), pages 75-84, August.
    5. Eve Chiapello & Luc Boltanski, 1999. "Le nouvel esprit du capitalisme," Post-Print hal-00680085, HAL.
    6. Qiaozhen Ye & Robert M. Krug & Yizhi Jane Tao, 2006. "The mechanism by which influenza A virus nucleoprotein forms oligomers and binds RNA," Nature, Nature, vol. 444(7122), pages 1078-1082, December.
    7. Baskerville, Rachel F., 2003. "Hofstede never studied culture," Accounting, Organizations and Society, Elsevier, vol. 28(1), pages 1-14, January.
    8. Olivia Guillon & Cécile Cézanne, 2014. "Employee Loyalty and Organizational Performance: A Critical Survey," Post-Print halshs-01340477, HAL.
    9. Magnus Sverke & Sjoerd Goslinga, 2003. "The Consequences of Job Insecurity for Employers and Unions: Exit, Voice and Loyalty," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 24(2), pages 241-270, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mark Ojeme, 2017. "Assessing the Impact of Relationship Length in the SMEs and Bank Association," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 9(5), pages 17-27, October.
    2. Meyske A. Rahantoknam & Meyske A. Rahantoknam & Wellem A. Teniwut & Anna M. Ngabalin, 2017. "Loyalty or Inertia? Customer Perspective on Traditional Micro-retailing of Fisheries Commodities in Small Islands Coastal Area," International Review of Management and Marketing, Econjournals, vol. 7(1), pages 137-144.
    3. Bustos-Reyes, César Augusto & González-Benito, Óscar, 2008. "Store and store format loyalty measures based on budget allocation," Journal of Business Research, Elsevier, vol. 61(9), pages 1015-1025, September.
    4. Grace Orinda & Dr. Patrick Limo & Joel Chepkwony, 2020. "Organizational Learning and employee performance. An Indirect Effect Model of Employee Loyalty," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 4(9), pages 75-84, September.
    5. Hasan, Tahseen & John, Kose & Teng, Haimeng & Wu, Qiang, 2024. "Creative corporate culture and corporate tax avoidance," The British Accounting Review, Elsevier, vol. 56(3).
    6. Ulas Akkucuk & Javed Esmaeili, 2016. "The Impact of Brands on Consumer Buying Behavior," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 5(4), pages 01-16, July.
    7. Utz Schäffer & Matthias D. Mahlendorf & Jochen Rehring, 2014. "Does the Interactive Use of Headquarter Performance Measurement Systems in Foreign Subsidiaries Endanger the Potential to Profit from Local Relationships?," Australian Accounting Review, CPA Australia, vol. 24(1), pages 21-38, March.
    8. Maleen Z. Gong & Nava Subramaniam, 2020. "Principal leadership style and school performance: mediating roles of risk management culture and management control systems use in Australian schools," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 60(3), pages 2427-2466, September.
    9. Manuel C. BRANCO, 2019. "Economics for the right to work," International Labour Review, International Labour Organization, vol. 158(1), pages 63-81, March.
    10. Martínez-Ferrero, Jennifer & García-Sánchez, Isabel-María, 2017. "Coercive, normative and mimetic isomorphism as determinants of the voluntary assurance of sustainability reports," International Business Review, Elsevier, vol. 26(1), pages 102-118.
    11. Wasib B Latif & Md. Aminul Islam & Idris Bin Mohd Noor, 2014. "A Conceptual Framework to Build Brand Loyalty in the Modern Marketing Environment," Journal of Asian Scientific Research, Asian Economic and Social Society, vol. 4(10), pages 547-557, October.
    12. Smith, Julia A. & England, Claire, 2019. "An ethnographic study of culture and performance in the UK lingerie industry," The British Accounting Review, Elsevier, vol. 51(3), pages 241-258.
    13. Alberto Vanolo, 2014. "Smartmentality: The Smart City as Disciplinary Strategy," Urban Studies, Urban Studies Journal Limited, vol. 51(5), pages 883-898, April.
    14. David Vallat, 2015. "Une alternative au dualisme État-Marché : l’économie collaborative, questions pratiques et épistémologiques," Working Papers halshs-01249308, HAL.
    15. Muhammad Irfan Tariq, 2015. "Examining the Relationship between Risk Aversion and Behavioral Loyalty in the presence of Brand Affects and Attitudinal Loyalty as mediator: Evidence from Emerging Market," Proceedings of Business and Management Conferences 2303924, International Institute of Social and Economic Sciences.
    16. Ye, Silin & Zhou, Jing & Jiang, Yunwen & Liu, Xiaming, 2023. "Managers as the bridge: How cultural friction influences the integration of cross-border mergers and acquisitions," International Business Review, Elsevier, vol. 32(4).
    17. Bernard Billaudot, 2009. "L'ambivalence de la RSE. L'illusion de la coordination par le contrat," Post-Print halshs-00515194, HAL.
    18. Rana Muhammad Shahid Yaqub & Nazim Hussain & Shanayyara Mahmood & Zahra Farooq, 2021. "Linking Compensation, Employee Engagement, Employee Loyalty And Organizational Performance: The Mediating Role Of Organization Commitment," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 10(3), pages 17-32.
    19. Andreas Herrmann & Michael D. Johnson, 1999. "Die Kundenzufriedenheit als Bestimmungsfaktor der Kundenbindung," Schmalenbach Journal of Business Research, Springer, vol. 51(6), pages 579-598, June.
    20. Till van Treeck, 2008. "The political economy debate on ‘financialisation’ – a macroeconomic perspective," IMK Working Paper 01-2008, IMK at the Hans Boeckler Foundation, Macroeconomic Policy Institute.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:7:y:2023:i:1:p:552-567. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.