IDEAS home Printed from https://ideas.repec.org/a/baq/taprar/v4y2023i4p20-27.html
   My bibliography  Save this article

Examining the leadership approaches adopted by Fintech management when implementing organizational change prompted by digital transformation

Author

Listed:
  • Misheck Musaigwa

    (University of Johannesburg)

  • Vivence Kalitanyi

    (University of Johannesburg)

Abstract

The object of this research is the role of leadership in the Fintech business during change which is prompted by digital transformation. The financial sector is going through fundamental changes because of the emergence of new digital technologies. The digital transformation in the financial sector is largely being driven by Fintech. As leadership plays a fundamental role in managing change, it is essential to understand their role and whether the traditional leadership styles are still relevant in the digital era. Interviews were used to collect data from ten participants who are managers responsible for change in a Fintech firm under study. The study adopted purposive sampling to identify managers with relevant experience in change management and digital transformation. The findings of the study indicate that managers are still using the old or traditional management approach and leadership style to manage change in the digital era. In addition, the firm’s leadership understands the importance of including organizational members in the planning and implementation of change. In addition, buy-in was found to be essential as leaders acknowledged its significance. It was also indicated that some of the roles in the traditional leadership style are still relevant in the digital era as they are blended with the digital leadership style. The leadership of the Fintech understudy are recommended to embrace the new digital leadership style which requires them to understand the demands of the digital era to survive and be successful in the contemporary business environment. Moreover, the firm is recommended to examine digital leadership, which is a new concept of leadership in the digital era. Current literature suggests that this new leadership concept is effective when an organization is implementing digital transformation. Digital leaders are expected to have networking intelligence as an essential element that enables them to build networks.

Suggested Citation

  • Misheck Musaigwa & Vivence Kalitanyi, 2023. "Examining the leadership approaches adopted by Fintech management when implementing organizational change prompted by digital transformation," Technology audit and production reserves, PC TECHNOLOGY CENTER, vol. 4(4(72)), pages 20-27, August.
    • Handle: RePEc:baq:taprar:v:4:y:2023:i:4:p:20-27
    DOI: 10.15587/2706-5448.2023.286627
    as

    Download full text from publisher

    File URL: https://journals.uran.ua/tarp/article/download/286627/280664
    Download Restriction: no
    File URL: https://libkey.io/10.15587/2706-5448.2023.286627?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. M. Shahnawaz Adil, 2014. "Impact of Leader's Change-Promoting Behavior on Readiness for Change: A Mediating Role of Organizational Culture," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 1(2), pages 102-123, October.
    2. Fernandez-Vidal, Jorge & Antonio Perotti, Francesco & Gonzalez, Reyes & Gasco, Jose, 2022. "Managing digital transformation: The view from the top," Journal of Business Research, Elsevier, vol. 152(C), pages 29-41.
    3. Sinnappan Santhidran & V. G. R. Chandran & Junbo Borromeo, 2013. "Enabling organizational change -- leadership, commitment to change and the mediating role of change readiness," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 14(2), pages 348-363, April.
    4. López-Domínguez, Mercedes & Enache, Mihaela & Sallan, Jose M. & Simo, Pep, 2013. "Transformational leadership as an antecedent of change-oriented organizational citizenship behavior," Journal of Business Research, Elsevier, vol. 66(10), pages 2147-2152.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jie Liang & Mengfan Wang, 2024. "Executive Social Connection, Regional Digital Economy Development, and Enterprise Digital Transformation," Sustainability, MDPI, vol. 16(15), pages 1-20, July.
    2. Mirza, Sultan Sikandar & Miao, Yiyao & Corbet, Shaen & Scrimgeour, Frank & Goodell, John W., 2024. "Benefits of Top Management Team Education for Corporate Digital Transformation: A Critical Mass Perspective from China," Finance Research Letters, Elsevier, vol. 61(C).
    3. Muhammad Shahnawaz Adil, Kamal bin Ab Hamid, 2017. "Impact of Individual Feelings of Energy on Creative Work Involvement: A Mediating Role of Leader-Member Exchange," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 4(1), pages 82-105, March.
    4. Al-Shamali, Ahmed & Irani, Zahir & Haffar, Mohamed & Al-Shamali, Sarah & Al-Shamali, Fahad, 2021. "The influence of Islamic Work Ethic on employees’ responses to change in Kuwaiti Islamic banks," International Business Review, Elsevier, vol. 30(5).
    5. Lalarukh Shabbir & Muhammad Hassan, 2022. "Impact of Transformational Leadership on Constructive Deviant Behaviors: The Mediating Role of Felt Obligation," iRASD Journal of Management, International Research Alliance for Sustainable Development (iRASD), vol. 4(2), pages 243-262, june.
    6. Bai, Yuntao & Lin, Li & Li, Peter Ping, 2016. "How to enable employee creativity in a team context: A cross-level mediating process of transformational leadership," Journal of Business Research, Elsevier, vol. 69(9), pages 3240-3250.
    7. Du, Juntao & Shen, Zhiyang & Song, Malin & Zhang, Linda, 2023. "Nexus between digital transformation and energy technology innovation: An empirical test of A-share listed enterprises," Energy Economics, Elsevier, vol. 120(C).
    8. Zimbelachew Masresha Engida & Abebe Ejigu Alemu & Meselu Alamnie Mulugeta, 2022. "The effect of change leadership on employees’ readiness to change: the mediating role of organizational culture," Future Business Journal, Springer, vol. 8(1), pages 1-13, December.
    9. Nadeem, Kashif & Wong, Sut I. & Za, Stefano & Venditti, Michelina, 2024. "Digital transformation and industry 4.0 employees: Empirical evidence from top digital nations," Technology in Society, Elsevier, vol. 76(C).
    10. Gheorghe MINCULETE & Maria-Ana CHISEGA-NEGRILÃ, 2014. "Marketing Management Relational Approaches Focused on Consumer’s and Customer’s Needs and Desires," Economia. Seria Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 17(2), pages 325-346, December.
    11. M. Shahnawaz Adil, 2014. "Impact of Leader's Change-Promoting Behavior on Readiness for Change: A Mediating Role of Organizational Culture," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 1(2), pages 102-123, October.
    12. Muhammad Khuram Khalil & Umaporn Muneenam, 2021. "Total Quality Management Practices and Corporate Green Performance: Does Organizational Culture Matter?," Sustainability, MDPI, vol. 13(19), pages 1-27, October.
    13. Hina Jaffery, Hassan Farooq, 2015. "The Impact of Structural Empowerment on Organizational Citizenship Behavior-Organization and Job Performance: A Mediating Role of Burnout," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 2(2), pages 274-289, October.
    14. Bojan Moric Milovanovic & Zoran Bubas & Matea Cvjetkovic, 2022. "Employee Readiness for Organizational Change in the SME Internalization Process: The Case of a Medium-Sized Construction Company," Social Sciences, MDPI, vol. 11(3), pages 1-14, March.
    15. Kao, Ling-Jing & Chiu, Chih-Chou & Lin, Hung-Tse & Hung, Yun-Wei & Lu, Cheng-Chin, 2024. "Unveiling the dimensions of digital transformation: A comprehensive taxonomy and assessment model for business," Journal of Business Research, Elsevier, vol. 176(C).
    16. Zhang, Kaixia & Bu, Caiqi, 2024. "Top managers with information technology backgrounds and digital transformation: Evidence from small and medium companies," Economic Modelling, Elsevier, vol. 132(C).
    17. Agarwal, Reeti & Mehrotra, Ankit & Pant, Manoj Kumar & Alzeiby, Ebtesam Abdullah & Vishnoi, Sushant Kumar, 2024. "Digital photo hoarding in online retail context. An in-depth qualitative investigation of retail consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
    18. Maria FRANGIEH & Doina POPESCU, 2020. "The Role Of Leadership In Instilling Organization Citizenship Behavior," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(1), pages 522-532, November.
    19. Edgardo Bravo & Jhony Ostos, 2023. "Rational or Emotional User: The Dual Processing Approach to Understanding Continuance Usage," Information Resources Management Journal (IRMJ), IGI Global, vol. 36(1), pages 1-20, January.
    20. Iqbal, Anam & Asrar-ul-Haq, Muhammad, 2018. "Establishing relationship between TQM practices and employee performance: The mediating role of change readiness," International Journal of Production Economics, Elsevier, vol. 203(C), pages 62-68.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:baq:taprar:v:4:y:2023:i:4:p:20-27. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Iryna Prudius (email available below). General contact details of provider: https://journals.uran.ua/tarp/issue/archive .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.