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Impact Of Experience With Changes On Adaptability And Organizational Performance

Author

Listed:
  • Irena Mladenova

    (Sofia University "St. Kliment Ohridski")

Abstract

This article explores the impact of Previous experience with change on two dependent variables. The first one is Adaptability, measured as one of the organizational ambidexterity elements. Organizational ambidexterity is defined as the dynamic capability of organizations to balance exploration (experimenting, creation of new knowledge, innovation) and exploitation (refining, use of existing knowledge) in order to be successful in changing environments. The second one is Organizational performance, measured as subjective assessment in comparison to competitors in four areas: financial results, customer satisfaction, process improvement and employee development. Data is obtained from a larger study on Organizational capacity for change, conducted amongst employees and managers in organizations operating in Bulgaria through a questionnaire. Two hierarchical regression analyses are applied and confirm direct and positive impact of the previous experience with change on both adaptability and organizational performance. The results are relevant for managers especially in the context of dynamic environment and high level of unpredictability. The positive impact of previous experience with change supports the development of dynamic capabilities which help building adaptability. It also helps organizations to sustain competitive advantage and better performance in the long run.

Suggested Citation

  • Irena Mladenova, 2022. "Impact Of Experience With Changes On Adaptability And Organizational Performance," HR and Technologies, Creative Space Association, issue 2, pages 70-87.
    • Handle: RePEc:arb:journl:y:2022:i:2:p:70-87
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    References listed on IDEAS

    as
    1. Raineri, Andrés B., 2011. "Change management practices: Impact on perceived change results," Journal of Business Research, Elsevier, vol. 64(3), pages 266-272, March.
    2. Elisabeth Supriharyanti & Badri Munir Sukoco, 2022. "Organizational change capability: a systematic review and future research directions," Management Research Review, Emerald Group Publishing Limited, vol. 46(1), pages 46-81, March.
    3. O'Reilly, Charles A., III & Tushman, Michael L., 2013. "Organizational Ambidexterity: Past, Present and Future," Research Papers 2130, Stanford University, Graduate School of Business.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    organizational change; experience with change; adaptability; organizational performance;
    All these keywords.

    JEL classification:

    • M0 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General

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