IDEAS home Printed from https://ideas.repec.org/a/aes/jetimm/v1y2018i1p105-114.html
   My bibliography  Save this article

Organizational Culture – Values and Practices, Evidence from Manufacturing Industry in Northeastern Bulgaria

Author

Listed:
  • Miglena PENCHEVA

    (Unicersity of Ruse "Angel Kanchev")

Abstract

Organizational culture is complicated topic to deal with. From one hand it keeps researchers and practitioners busy from a fairly long period of time. However, due to its rich content and broad scope it is still in the focus of the academicals with blank areas for exploration. The study in hand refers to two levels of culture: a) inherent values as a core of the culture; and b) practices which are imposed form the organization. These levels are examined in 3 leader manufacturing organizations, located in Northeastern Bulgaria. The study is derived from few reasons: 1) it investigates features of the subject in the manufacturing organizations. It is agreed that the sector of operation influence organizational culture. 2) The subjects of the study are flagman manufacturer in light industry. Revealing values and practices of the “biggest” would expose “soft” aspects of their operations. 3) That kind of study is conducted for the first time in Bulgaria, according to the best knowledge of the author, thus provides ground for future researches and discussions. 4) The organizations at hand are located in the Northeastern Bulgaria, which is less developed part of the country in terms of infrastructure and investment per capita. It is agreed in the literature that the access to resources is a part of the business environment which influence organizational culture as well. The objective of the paper is to examine dimensions of organizational culture, which corresponds to values and practices. Hofstedes’ five dimensional cross-cultural model (Hofstede 2001) is employed to examine values. Revised profile of organizational culture (Sarros, Gray, Densten& Cooper 2005) is in use to reveal the practices. Subject of the survey are first line managers (n=58), more specifically their perspective of values and common practices of organizational culture. Statistical analysis are performed to obtain common tendencies and to explore correlation.

Suggested Citation

  • Miglena PENCHEVA, 2018. "Organizational Culture – Values and Practices, Evidence from Manufacturing Industry in Northeastern Bulgaria," Journal of Emerging Trends in Marketing and Management, The Bucharest University of Economic Studies, vol. 1(1), pages 105-114, November.
    • Handle: RePEc:aes:jetimm:v:1:y:2018:i:1:p:105-114
    as

    Download full text from publisher

    File URL: http://www.etimm.ase.ro/RePEc/aes/jetimm/2018/ETIMM_V01_2018_61.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Hamid Yeganeh & Zhan Su & Daniel Sauers, 2009. "The Applicability Of Widely Employed Frameworks In Cross-Cultural Management Research," Journal of Academic Research in Economics, Spiru Haret University, Faculty of Accounting and Financial Management Constanta, vol. 1(1 (June)), pages 1-24.
    2. Piercy, Nigel F. & Low, George S. & Cravens, David W., 2004. "Examining the effectiveness of sales management control practices in developing countries," Journal of World Business, Elsevier, vol. 39(3), pages 255-267, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jose Varghese & Manoj Edward, 2018. "Relationship Between Job Orientation and Performance of Sales People: A Financial Services Industry Perspective," IIM Kozhikode Society & Management Review, , vol. 7(1), pages 88-96, January.
    2. Prince, Nicholas R. & Bruce Prince, J. & Kabst, Rüediger, 2020. "National culture and incentives: Are incentive practices always good?," Journal of World Business, Elsevier, vol. 55(3).
    3. Avlonitis, George J. & Panagopoulos, Nikolaos G., 2007. "Exploring the influence of sales management practices on the industrial salesperson: A multi-source hierarchical linear modeling approach," Journal of Business Research, Elsevier, vol. 60(7), pages 765-775, July.
    4. Isaac TWENEBOAH-KODUAH & Charles ADUSEI & Charles TENKORANG, 2016. "Sales Territory Management and Distributor Performance in the Telecommunications Industry in Ghana," Expert Journal of Marketing, Sprint Investify, vol. 4(2), pages 46-59.
    5. De Silva Kanakaratne, Maheshan & Bray, Jeffery & Robson, Julie, 2020. "The influence of national culture and industry structure on grocery retail customer loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
    6. Piercy, Nigel F. & Low, George S. & Cravens, David W., 2011. "Country differences concerning sales organization and salesperson antecedents of sales unit effectiveness," Journal of World Business, Elsevier, vol. 46(1), pages 104-115, January.
    7. Theodosiou, Marios & Katsikea, Evangelia, 2007. "How management control and job-related characteristics influence the performance of export sales managers," Journal of Business Research, Elsevier, vol. 60(12), pages 1261-1271, December.
    8. Maria Rouziou & Willy Bolander & Karen Peesker & Pia Hautamäki & Deva Rangarajan & Manoshi Samaraweera & Jorge Bullemore & Michel Klein & Raj Agnihotri & Karina Burgdorff Jensen & Danny Pimentel Claro, 2024. "Global Events Demand Global Data : COVID-19 Crisis Responses and the Future of Selling and Sales Management around the Globe," Post-Print hal-04717619, HAL.
    9. Valerie Good & Douglas E. Hughes & Ahmet H. Kirca & Sean McGrath, 2022. "A self-determination theory-based meta-analysis on the differential effects of intrinsic and extrinsic motivation on salesperson performance," Journal of the Academy of Marketing Science, Springer, vol. 50(3), pages 586-614, May.
    10. Somnath Lahiri, 2011. "India-focused publications in leading international business journals," Asia Pacific Journal of Management, Springer, vol. 28(2), pages 427-447, June.
    11. Pascale Benoliel & Izhak Berkovich, 2018. "A Cross-National Examination of the Effect of the Schwartz Cultural Dimensions on PISA Performance Assessments," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 139(2), pages 825-845, September.
    12. Korma Mesfin & Kolloju Naveen & Kummitha Harshavardhan Reddy & Kareem Mohanad Ali, 2022. "Impact of Organizational Culture on Organisational Performance: A Study on the Employees in Educational Institutions," Business Systems Research, Sciendo, vol. 13(1), pages 138-155, June.
    13. Zoha Fatima & Adil Khan & Abdul Saboor Mohammad, 2024. "The Efficacy of Salesforce Control Systems: Their Impact on the Pharmaceutical Industry in India," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(2), pages 275-292, May.
    14. Mishra, Sushanta Kumar & Bhatnagar, Deepti & D’Cruz, Premilla & Noronha, Ernesto, 2012. "Linkage between perceived external prestige and emotional labor: Mediation effect of organizational identification among pharmaceutical representatives in India," Journal of World Business, Elsevier, vol. 47(2), pages 204-212.

    More about this item

    Keywords

    Organizational culture; Hofstedes’ cross – cross cultural model; revised profile of organizational culture; values; and organizational practices.;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • D22 - Microeconomics - - Production and Organizations - - - Firm Behavior: Empirical Analysis
    • L69 - Industrial Organization - - Industry Studies: Manufacturing - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aes:jetimm:v:1:y:2018:i:1:p:105-114. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Lucian Onisor (email available below). General contact details of provider: https://edirc.repec.org/data/aseeero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.