IDEAS home Printed from https://ideas.repec.org/a/aes/icmbdj/v1y2018i1p37-42.html
   My bibliography  Save this article

Total Quality Management from the Perspective of Organizational Culture

Author

Listed:
  • Georgescu Bogdan

    (The Bucharest University of Economic Studies)

  • Moise Daniel

    (The Bucharest University of Economic Studies)

  • Cruceru Anca Francisca

    (The Bucharest University of Economic Studies, Romania)

Abstract

The article refers to the methods of accreditation and certification of an organization operating on the Romanian market, the exposure of the main international directories established by the bodies in force, as well as the stages for the evaluation and certification of the management system. The purpose of this paper is to facilitate understanding of the certification process by describing its particularities and implementation modalities. Adopting the overall quality management system is a profound organizational transformation involving changes at all levels of the organization, starting with the management system as a whole, continuing with the change in attitudes and behaviors among the employees of the organization. In the literature, different views have been devoted to total quality management; one can certainly speak of a consensus on the strong conditioning between organizational culture and total quality management.

Suggested Citation

  • Georgescu Bogdan & Moise Daniel & Cruceru Anca Francisca, 2018. "Total Quality Management from the Perspective of Organizational Culture," International Conference on Marketing and Business Development Journal, The Bucharest University of Economic Studies, vol. 1(1), pages 37-42, July.
  • Handle: RePEc:aes:icmbdj:v:1:y:2018:i:1:p:37-42
    as

    Download full text from publisher

    File URL: http://www.mbd.ase.ro/RePEc/aes/icmbdj/2018/ICMBDJ_V1_2018_56.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. A. Seetharaman & Jayashree Sreenivasan & Lim Boon, 2006. "Critical Success Factors of Total Quality Management," Quality & Quantity: International Journal of Methodology, Springer, vol. 40(5), pages 675-695, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Pavol Durana & Pavol Kral & Vojtech Stehel & George Lazaroiu & Wlodzimierz Sroka, 2019. "Quality Culture of Manufacturing Enterprises: A Possible Way to Adaptation to Industry 4.0," Social Sciences, MDPI, vol. 8(4), pages 1-25, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Radosław Wolniak, 2013. "The assessment of significance of benefits gained from the improvement of quality management systems in Polish organizations," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(1), pages 515-528, January.
    2. Barbara Aquilani & Cecilia Silvestri & Alessandro Ruggieri, 2016. "Sustainability, TQM and Value Co-Creation Processes: The Role of Critical Success Factors," Sustainability, MDPI, vol. 8(10), pages 1-23, October.
    3. Muhammad Asif & Abdul Raouf & Cory Searcy, 2013. "Developing measures for performance excellence: is the Baldrige criteria sufficient for performance excellence in higher education?," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(6), pages 3095-3111, October.
    4. Yi-Chan Chung, 2016. "Study on Total Quality Management Activities in Taiwan Tourism Factories," International Journal of Business and Social Research, LAR Center Press, vol. 6(8), pages 1-14, August.
    5. Aawag Mohsen Alawag & Wesam Salah Alaloul & M. S. Liew & Abdullah O. Baarimah & Muhammad Ali Musarat & Al-Baraa Abdulrahman Al-Mekhlafi, 2023. "The Role of the Total-Quality-Management (TQM) Drivers in Overcoming the Challenges of Implementing TQM in Industrialized-Building-System (IBS) Projects in Malaysia: Experts’ Perspectives," Sustainability, MDPI, vol. 15(8), pages 1-21, April.
    6. Yi-Chan Chung, 2016. "Study on Total Quality Management Activities in Taiwan Tourism Factories," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 6(8), pages 1-14, August.
    7. Muhammad Asif & Muhammad Awan & Muhammad Khan & Niaz Ahmad, 2013. "A model for total quality management in higher education," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(4), pages 1883-1904, June.
    8. Sergei Polbitsyn & Abidullah Abidullah, 2017. "Do General Practices of Management Play Role as Drivers for Employee Job Satisfaction in Pakistani Entrepreneurial Companies?," Economy of region, Centre for Economic Security, Institute of Economics of Ural Branch of Russian Academy of Sciences, vol. 1(1), pages 196-203.

    More about this item

    Keywords

    ISO 9001; total quality management; organizational culture.;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aes:icmbdj:v:1:y:2018:i:1:p:37-42. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Lucian Onisor (email available below). General contact details of provider: https://edirc.repec.org/data/aseeero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.