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Research regarding the Influence of Knowledge Management Practices on Employee Satisfaction in the Romanian Healthcare System

Author

Listed:
  • Ion Popa

    (The Bucharest University of Economic Studies, Romania)

  • Simona Catalina ?tefan

    (The Bucharest University of Economic Studies, Romania)

  • Cristina Morarescu

    (The Bucharest University of Economic Studies, Romania)

  • Claudiu Cicea

    (The Bucharest University of Economic Studies, Romania)

Abstract

The aim of this paper is to investigate the impact of knowledge management practices on healthcare system employees’ satisfaction. A hypothesized causal model concerning the connections between three facets of knowledge management (knowledge acquisition, knowledge sharing, and knowledge utilization) and job satisfaction is proposed. A convenience sample of 459 respondents was chosen from 20 health organizations, including hospitals, pharmacies and medical centers providing specialized medical services. For the construction and validation of the econometric model and the validation of the research hypotheses, structural equation modeling (SEM) and technical support of IBM SPSS Amos 24.0 were used. The research results showed that knowledge acquisition and knowledge utilization have significant positive effects on employee satisfaction, while knowledge sharing is associated with a decrease in satisfaction. Moreover, relationships are moderated by the type of healthcare provided. In the end of the paper, theoretical and managerial implications are discussed.

Suggested Citation

  • Ion Popa & Simona Catalina ?tefan & Cristina Morarescu & Claudiu Cicea, 2018. "Research regarding the Influence of Knowledge Management Practices on Employee Satisfaction in the Romanian Healthcare System," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(49), pages 553-553, August.
    • Handle: RePEc:aes:amfeco:v:20:y:2018:i:49:p:553
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    References listed on IDEAS

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    1. Siqing Shan & Cangyan Li & Wei Yao & Jihong Shi & Jie Ren, 2014. "An Empirical Study on Critical Factors Affecting Employee Satisfaction," Systems Research and Behavioral Science, Wiley Blackwell, vol. 31(3), pages 447-460, May.
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    Cited by:

    1. Daniel RUSU, 2021. "The Effect Of Internal And External Factors On Strategic Management For Innovation Processes At The Company Level," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 15(1), pages 408-418, November.
    2. Thi Hoai Trinh NGUYEN & Claudiu CICEA, 2019. "Budget Allocation Policy For Public Higher Education In Vietnam: A Short Radiography And Future Trends," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 448-456, November.
    3. Cristian VLAD & Luiza GATAN & Fumiaki TAJIRI & Toru TAKAHASHI, 2019. "Rewiring Old Business €“ Corporate Value Creation At The Headquarters Of Toyota Motor Corporation," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 310-316, November.
    4. Ion Popa & Simona Cătălina Ștefan, 2019. "Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations," IJERPH, MDPI, vol. 16(7), pages 1-21, March.

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    More about this item

    Keywords

    employee satisfaction; healthcare organization; knowledge management practices; knowledge acquisition; knowledge sharing; knowledge utilization.;
    All these keywords.

    JEL classification:

    • C3 - Mathematical and Quantitative Methods - - Multiple or Simultaneous Equation Models; Multiple Variables
    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • I1 - Health, Education, and Welfare - - Health
    • O34 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Intellectual Property and Intellectual Capital

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