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Quality Is in the Eye of the Beholder: Taste Projection in Markets with Observational Learning

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  • Tristan Gagnon-Bartsch
  • Antonio Rosato

Abstract

We study how misperceptions of others' tastes influence beliefs, demand, and prices in markets with observational learning. Consumers infer a good's quality from the quantity demanded and price paid by others. When consumers exaggerate the similarity between their and others' tastes, such "taste projection" generates discrepant quality perceptions, which are decreasing in a projector's taste and increasing in the observed price. These biased inferences produce an excessively elastic market demand. We also analyze dynamic monopoly pricing with short-lived taste-projecting consumers. Optimal pricing follows a declining path: a high initial price inflates future buyers' perceptions, and lower subsequent prices induce overadoption.

Suggested Citation

  • Tristan Gagnon-Bartsch & Antonio Rosato, 2024. "Quality Is in the Eye of the Beholder: Taste Projection in Markets with Observational Learning," American Economic Review, American Economic Association, vol. 114(11), pages 3746-3787, November.
    • Handle: RePEc:aea:aecrev:v:114:y:2024:i:11:p:3746-87
    DOI: 10.1257/aer.20230814
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    More about this item

    JEL classification:

    • D42 - Microeconomics - - Market Structure, Pricing, and Design - - - Monopoly
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

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