Printed from https://ideas.repec.org/s/ids/injsem3.html
Content
2009, Volume 1, Issue 3
- 209-232 Does service quality implementation mediate the relationship between technical service quality and performance: an empirical examination of banks in Jordan
by Mamoun N. Akroush - 233-249 The impact of customer education on customer participation, functional service quality and trust in restaurant services
by Cheng-Yue Yin & Xue Yang - 250-266 Agent's quest for reputation and referrals from past and present customers as the agent's source of business
by Goitom Tesfom & Dawit Zerom - 267-283 Research on configuration and innovation of service supply chain: a case study
by Hua Song & Kangkang Yu - 284-300 Hiring candidates through references
by Rajib Lochan Dhar & Manju Bhagat - 301-313 Formal and relational incentives in BPO relationship management
by Li Shuangyan & Wan Difang & Shi Yarong
2008, Volume 1, Issue 2
- 99-116 One-stop service in government: best practice reports from the Chinese front line
by Jing-Hua Li & Ying Shen - 117-134 Do service sector trends stimulate entrepreneurship? A socio-economic labour market perspective
by Dieter Bogenhold & Uwe Fachinger - 135-149 Contribution of producer services to productivity in manufacturing: some empirical evidence from P.R. China
by Zhibiao Liu & Mingchao Yu & Jing Jiang - 150-162 A study on quality of information gathered by principal in IT service outsourcing
by Deng Lin & Yuanqiang Xia & Hongxing Cheng - 163-182 Sourcing decisions in the finance sector: current state and focus on economies of scale and knowledge management
by Stefan Koch - 183-195 The characteristics and evolution of services sector: evidence from P.R. China
by Shunzhong Liu & Guoping Wu - 196-207 Perceived service quality and patronage behaviour in the auto-repair industry
by Andreas Andronikidis & Victoria Bellou & Chris Vasiliadis
2007, Volume 1, Issue 1
- 6-23 Analysis and evaluation of tourism e-commerce websites in China
by Yaobin Lu & Zhaohua Deng & Bin Wang - 24-35 Governing Science, Technology and Innovation: lessons from policy formulation and regulation in Denmark
by Jens S. Jensen - 36-54 The study on audit pricing: new evidence from China
by Jihong Liu - 55-70 Is Vincent Ostrom's Democratic Administration and New Public Management at odds in East Africa's Public Administration?
by Eric E. Otenyo - 71-87 College Student Loans institution in China: achievement, defect and sustainable development
by Huang Wei - 88-97 Integration of DEA with input-output table for national economy efficiency analysis
by Bing Jiang & Shaowei Liu & Qian Wang