IDEAS home Printed from https://ideas.repec.org/a/ids/injsem/v1y2007i1p6-23.html
   My bibliography  Save this article

Analysis and evaluation of tourism e-commerce websites in China

Author

Listed:
  • Yaobin Lu
  • Zhaohua Deng
  • Bin Wang

Abstract

Internet has become a platform for companies in the travel and tourism industry to bring their products and services to the customers around the world in a direct, efficient, and cost-minimising fashion. In this research, we develop an index system for the evaluation of Chinese tourism websites, incorporating factors relating to website design, contents, and effectiveness. We use the Analytical Hierarchy Process (AHP) to determine the weights of different components of the index, and the Fuzzy Synthetic Evaluation (FSE) method to evaluate the websites. We illustrate the use of our method by analysing the China Travel Network website.

Suggested Citation

  • Yaobin Lu & Zhaohua Deng & Bin Wang, 2007. "Analysis and evaluation of tourism e-commerce websites in China," International Journal of Services, Economics and Management, Inderscience Enterprises Ltd, vol. 1(1), pages 6-23.
    • Handle: RePEc:ids:injsem:v:1:y:2007:i:1:p:6-23
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=16523
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Law, Rob & Qi, Shanshan & Buhalis, Dimitrios, 2010. "Progress in tourism management: A review of website evaluation in tourism research," Tourism Management, Elsevier, vol. 31(3), pages 297-313.
    2. Tang, Liang (Rebecca) & Jang, Soocheong (Shawn) & Morrison, Alastair, 2012. "Dual-route communication of destination websites," Tourism Management, Elsevier, vol. 33(1), pages 38-49.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:injsem:v:1:y:2007:i:1:p:6-23. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=236 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.