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Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue

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Cited by:

  1. De Munck, Thomas & Chevalier, Philippe & Tancrez, Jean-Sébastien, 2023. "Managing priorities on on-demand service platforms with waiting time differentiation," International Journal of Production Economics, Elsevier, vol. 266(C).
  2. Li, Dong, 2020. "When less is more: Recovery technology investment and segmentation for uptime-centered services," European Journal of Operational Research, Elsevier, vol. 286(1), pages 267-281.
  3. Ke-Wei Huang & Arun Sundararajan, 2011. "Pricing Digital Goods: Discontinuous Costs and Shared Infrastructure," Information Systems Research, INFORMS, vol. 22(4), pages 721-738, December.
  4. Constantinos Maglaras & Assaf Zeevi, 2005. "Pricing and Design of Differentiated Services: Approximate Analysis and Structural Insights," Operations Research, INFORMS, vol. 53(2), pages 242-262, April.
  5. Philipp Afèche & J. Michael Pavlin, 2016. "Optimal Price/Lead-Time Menus for Queues with Customer Choice: Segmentation, Pooling, and Strategic Delay," Management Science, INFORMS, vol. 62(8), pages 2412-2436, August.
  6. Luyi Yang & Zhongbin Wang & Shiliang Cui, 2021. "A Model of Queue Scalping," Management Science, INFORMS, vol. 67(11), pages 6803-6821, November.
  7. Kartik Hosanagar, 2011. "Usercentric Operational Decision Making in Distributed Information Retrieval," Information Systems Research, INFORMS, vol. 22(4), pages 739-755, December.
  8. Philipp Afèche & Opher Baron & Yoav Kerner, 2013. "Pricing Time-Sensitive Services Based on Realized Performance," Manufacturing & Service Operations Management, INFORMS, vol. 15(3), pages 492-506, July.
  9. Zaiming Liu & Can Cao & Shan Gao, 2019. "Equilibrium Joining Strategies in the Geo / Geo K /1 Queueing System," Mathematics, MDPI, vol. 7(11), pages 1-16, November.
  10. Bodas, Tejas & Manjunath, D., 2019. "Revenue maximization in service systems with heterogeneous customers," European Journal of Operational Research, Elsevier, vol. 278(2), pages 686-698.
  11. Ying Xu & Alan Scheller-Wolf & Katia Sycara, 2015. "The Benefit of Introducing Variability in Single-Server Queues with Application to Quality-Based Service Domains," Operations Research, INFORMS, vol. 63(1), pages 233-246, February.
  12. Banerjee, Sreoshi, 2023. "Stability and fairness in sequencing games: optimistic approach and pessimistic scenarios," MPRA Paper 118680, University Library of Munich, Germany.
  13. Ryan W. Buell & Dennis Campbell & Frances X. Frei, 2016. "How Do Customers Respond to Increased Service Quality Competition?," Manufacturing & Service Operations Management, INFORMS, vol. 18(4), pages 585-607, October.
  14. Hossein Abouee‐Mehrizi & Ata Ghareaghaji Zare & Renata A. Konrad, 2022. "Pricing in Service Systems with Rational Balking and Abandonment of Time‐Sensitive Customers," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 495-510, February.
  15. Apostolos Burnetas, 2013. "Customer equilibrium and optimal strategies in Markovian queues in series," Annals of Operations Research, Springer, vol. 208(1), pages 515-529, September.
  16. Sayarshad, Hamid R. & Gao, H. Oliver, 2018. "A non-myopic dynamic inventory routing and pricing problem," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 109(C), pages 83-98.
  17. Erica L. Plambeck, 2004. "Optimal Leadtime Differentiation via Diffusion Approximations," Operations Research, INFORMS, vol. 52(2), pages 213-228, April.
  18. Yichuan Ding & Eric Park & Mahesh Nagarajan & Eric Grafstein, 2019. "Patient Prioritization in Emergency Department Triage Systems: An Empirical Study of the Canadian Triage and Acuity Scale (CTAS)," Manufacturing & Service Operations Management, INFORMS, vol. 21(4), pages 723-741, October.
  19. Jacob, Jagan & Roet-Green, Ricky, 2021. "Ride solo or pool: Designing price-service menus for a ride-sharing platform," European Journal of Operational Research, Elsevier, vol. 295(3), pages 1008-1024.
  20. Ward Whitt, 2003. "How Multiserver Queues Scale with Growing Congestion-Dependent Demand," Operations Research, INFORMS, vol. 51(4), pages 531-542, August.
  21. Vasiliki Kostami & Dimitris Kostamis & Serhan Ziya, 2017. "Pricing and Capacity Allocation for Shared Services," Manufacturing & Service Operations Management, INFORMS, vol. 19(2), pages 230-245, May.
  22. He, Qiaochu & Fan, Xiaoshuai & Chen, Ying-Ju & Yang, Hai, 2021. "On-demand service delivery under asymmetric information: Priority pricing, market selection, and horizontal substitution," International Journal of Production Economics, Elsevier, vol. 237(C).
  23. Nicos Savva & Tolga Tezcan & Özlem Yıldız, 2019. "Can Yardstick Competition Reduce Waiting Times?," Management Science, INFORMS, vol. 65(7), pages 3196-3215, July.
  24. Zhongju Zhang & Debabrata Dey & Yong Tan, 2007. "Pricing Communication Services with Delay Guarantee," INFORMS Journal on Computing, INFORMS, vol. 19(2), pages 248-260, May.
  25. Terry A. Taylor, 2018. "On-Demand Service Platforms," Manufacturing & Service Operations Management, INFORMS, vol. 20(4), pages 704-720, October.
  26. Moshe Haviv & Eyal Winter, 2020. "An optimal mechanism charging for priority in a queue," Papers 2002.06533, arXiv.org.
  27. Shi Chen & Kamran Moinzadeh & Yong Tan, 2021. "Discount Schemes for the Preemptible Service of a Cloud Platform with Unutilized Capacity," Information Systems Research, INFORMS, vol. 32(3), pages 967-986, September.
  28. Tianhu Deng & Zuo-Jun Max Shen & J. George Shanthikumar, 2014. "Statistical Learning of Service-Dependent Demand in a Multiperiod Newsvendor Setting," Operations Research, INFORMS, vol. 62(5), pages 1064-1076, October.
  29. Raja Nadiminti & Tridas Mukhopadhyay & Charles H. Kriebel, 2002. "Research Report: Intrafirm Resource Allocation with Asymmetric Information and Negative Externalities," Information Systems Research, INFORMS, vol. 13(4), pages 428-434, December.
  30. Hervé Moulin, 2007. "On Scheduling Fees to Prevent Merging, Splitting, and Transferring of Jobs," Mathematics of Operations Research, INFORMS, vol. 32(2), pages 266-283, May.
  31. Rey, David & Levin, Michael W. & Dixit, Vinayak V., 2021. "Online incentive-compatible mechanisms for traffic intersection auctions," European Journal of Operational Research, Elsevier, vol. 293(1), pages 229-247.
  32. Luyi Yang & Shiliang Cui & Zhongbin Wang, 2022. "Design of Covid‐19 testing queues," Production and Operations Management, Production and Operations Management Society, vol. 31(5), pages 2204-2221, May.
  33. Gregory Dobson & Euthemia Stavrulaki, 2007. "Simultaneous price, location, and capacity decisions on a line of time‐sensitive customers," Naval Research Logistics (NRL), John Wiley & Sons, vol. 54(1), pages 1-10, February.
  34. Jalili Marand, Ata & Li, Hongyan & Thorstenson, Anders, 2019. "Joint inventory control and pricing in a service-inventory system," International Journal of Production Economics, Elsevier, vol. 209(C), pages 78-91.
  35. Yu, Jianjun & Fang, Yanli & Zhong, Yuanguang & Zhang, Xiong & Zhang, Ruijie, 2022. "Pricing and quality strategies for an on-demand housekeeping platform with customer-intensive services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).
  36. Boaz Golany & Uriel G. Rothblum, 2006. "Inducing coordination in supply chains through linear reward schemes," Naval Research Logistics (NRL), John Wiley & Sons, vol. 53(1), pages 1-15, February.
  37. Erica L. Plambeck & Qiong Wang, 2013. "Implications of Hyperbolic Discounting for Optimal Pricing and Scheduling of Unpleasant Services That Generate Future Benefits," Management Science, INFORMS, vol. 59(8), pages 1927-1946, August.
  38. Qiuping Yu & Gad Allon & Achal Bassamboo & Seyed Iravani, 2018. "Managing Customer Expectations and Priorities in Service Systems," Management Science, INFORMS, vol. 64(8), pages 3942-3970, August.
  39. Xiaojun Liang & Yinghui Tang, 2019. "The improvement upon the reliability of the k-out-of-n:F system with the repair rates differentiation policy," Operational Research, Springer, vol. 19(2), pages 479-500, June.
  40. Balaraman Rajan & Tolga Tezcan & Abraham Seidmann, 2019. "Service Systems with Heterogeneous Customers: Investigating the Effect of Telemedicine on Chronic Care," Management Science, INFORMS, vol. 65(3), pages 1236-1267, March.
  41. Choi, Jay & Kim, Byung-Cheol, 2008. "Net Neutrality and Investment Incentives," Working Paper Series 19111, Victoria University of Wellington, The New Zealand Institute for the Study of Competition and Regulation.
  42. Alok Gupta & Boris Jukic & Dale O. Stahl & Andrew B. Whinston, 2011. "An Analysis of Incentives for Network Infrastructure Investment Under Different Pricing Strategies," Information Systems Research, INFORMS, vol. 22(2), pages 215-232, June.
  43. Boaz Golany & Konstantin Kogan & Uriel G. Rothblum, 2011. "A Generalized Two-Agent Location Problem: Asymmetric Dynamics and Coordination," Journal of Optimization Theory and Applications, Springer, vol. 148(2), pages 336-363, February.
  44. Philipp Afèche, 2013. "Incentive-Compatible Revenue Management in Queueing Systems: Optimal Strategic Delay," Manufacturing & Service Operations Management, INFORMS, vol. 15(3), pages 423-443, July.
  45. Harsha Honnappa & Rahul Jain, 2015. "Strategic Arrivals into Queueing Networks: The Network Concert Queueing Game," Operations Research, INFORMS, vol. 63(1), pages 247-259, February.
  46. Chamberlain, Jonathan & Simhon, Eran & Starobinski, David, 2021. "Preemptible queues with advance reservations: Strategic behavior and revenue management," European Journal of Operational Research, Elsevier, vol. 293(2), pages 561-578.
  47. Saeed Alaei & Hu Fu & Nima Haghpanah & Jason Hartline & Azarakhsh Malekian, 2019. "Efficient Computation of Optimal Auctions via Reduced Forms," Mathematics of Operations Research, INFORMS, vol. 44(3), pages 1058-1086, August.
  48. Jay Pil Choi & Byung‐Cheol Kim, 2010. "Net neutrality and investment incentives," RAND Journal of Economics, RAND Corporation, vol. 41(3), pages 446-471, September.
  49. Yasushi Masuda & Seungjin Whang, 2006. "On the Optimality of Fixed-up-to Tariff for Telecommunications Service," Information Systems Research, INFORMS, vol. 17(3), pages 247-253, September.
  50. Tianhu Deng & Ying‐Ju Chen & Zuo‐Jun Max Shen, 2015. "Optimal pricing and scheduling control of product shipping," Naval Research Logistics (NRL), John Wiley & Sons, vol. 62(3), pages 215-227, April.
  51. Shiliang Cui & Xuanming Su & Senthil Veeraraghavan, 2019. "A Model of Rational Retrials in Queues," Operations Research, INFORMS, vol. 67(6), pages 1699-1718, November.
  52. William P. Barnett & Daniel A. Levinthal, 2017. "Special Issue Introduction: Evolutionary Logics of Strategy and Organization," Strategy Science, INFORMS, vol. 2(1), pages 1-1, March.
  53. Zhongbin Wang & Luyi Yang & Shiliang Cui & Jinting Wang, 2021. "In-queue priority purchase: a dynamic game approach," Queueing Systems: Theory and Applications, Springer, vol. 97(3), pages 343-381, April.
  54. Philipp Afèche & Opher Baron & Joseph Milner & Ricky Roet-Green, 2019. "Pricing and Prioritizing Time-Sensitive Customers with Heterogeneous Demand Rates," Operations Research, INFORMS, vol. 67(4), pages 1184-1208, July.
  55. repec:vuw:vuwscr:19111 is not listed on IDEAS
  56. Ashoori Minoo & Schmidbauer Eric & Stock Axel, 2020. "Exclusivity as a Signal of Quality in a Market with Word-of-Mouth Communication," Review of Marketing Science, De Gruyter, vol. 18(1), pages 99-115, September.
  57. Jinting Wang & Zhongbin Wang & Yunan Liu, 2020. "Reducing Delay in Retrial Queues by Simultaneously Differentiating Service and Retrial Rates," Operations Research, INFORMS, vol. 68(6), pages 1648-1667, November.
  58. Costis Maglaras & John Yao & Assaf Zeevi, 2018. "Optimal Price and Delay Differentiation in Large-Scale Queueing Systems," Management Science, INFORMS, vol. 64(5), pages 2427-2444, May.
  59. Y Perlman & M Kaspi, 2007. "Centralized decision of internal transfer-prices with congestion externalities for two modes of repair with limited repair capacity," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(9), pages 1178-1184, September.
  60. Manlu Chen & Ming Hu & Jianfu Wang, 2022. "Food Delivery Service and Restaurant: Friend or Foe?," Management Science, INFORMS, vol. 68(9), pages 6539-6551, September.
  61. Pierre L’Ecuyer & Patrick Maillé & Nicolás E. Stier-Moses & Bruno Tuffin, 2017. "Revenue-Maximizing Rankings for Online Platforms with Quality-Sensitive Consumers," Operations Research, INFORMS, vol. 65(2), pages 408-423, April.
  62. S. Rao & E. R. Petersen, 1998. "Optimal Pricing of Priority Services," Operations Research, INFORMS, vol. 46(1), pages 46-56, February.
  63. Omar Besbes & Costis Maglaras, 2009. "Revenue Optimization for a Make-to-Order Queue in an Uncertain Market Environment," Operations Research, INFORMS, vol. 57(6), pages 1438-1450, December.
  64. Mustafa Akan & Barı ş Ata & Tava Olsen, 2012. "Congestion-Based Lead-Time Quotation for Heterogenous Customers with Convex-Concave Delay Costs: Optimality of a Cost-Balancing Policy Based on Convex Hull Functions," Operations Research, INFORMS, vol. 60(6), pages 1505-1519, December.
  65. Moshe, Shir & Oz, Binyamin, 2023. "Charging more for priority via two-part tariff for accumulating priorities," European Journal of Operational Research, Elsevier, vol. 304(2), pages 652-660.
  66. Sagnika Sen & T. S. Raghu & Ajay Vinze, 2009. "Demand Heterogeneity in IT Infrastructure Services: Modeling and Evaluation of a Dynamic Approach to Defining Service Levels," Information Systems Research, INFORMS, vol. 20(2), pages 258-276, June.
  67. Vibhanshu Abhishek & Mustafa Dogan & Alexandre Jacquillat, 2021. "Strategic Timing and Dynamic Pricing for Online Resource Allocation," Management Science, INFORMS, vol. 67(8), pages 4880-4907, August.
  68. Anthony M. Kwasnica & Euthemia Stavrulaki, 2008. "Competitive location and capacity decisions for firms serving time‐sensitive customers," Naval Research Logistics (NRL), John Wiley & Sons, vol. 55(7), pages 704-721, October.
  69. Zhao, Chen & Wang, Zhongbin, 2023. "The impact of line-sitting on a two-server queueing system," European Journal of Operational Research, Elsevier, vol. 308(2), pages 782-800.
  70. Vasiliki Kostami, 2020. "Price and Lead time Disclosure Strategies in Inventory Systems," Production and Operations Management, Production and Operations Management Society, vol. 29(12), pages 2760-2788, December.
  71. Kraig Delana & Nicos Savva & Tolga Tezcan, 2021. "Proactive Customer Service: Operational Benefits and Economic Frictions," Manufacturing & Service Operations Management, INFORMS, vol. 23(1), pages 70-87, 1-2.
  72. Ying-Ju Chen & Ke-Wei Huang, 2016. "Pricing Data Services: Pricing by Minutes, by Gigs, or by Megabytes per Second?," Information Systems Research, INFORMS, vol. 27(3), pages 596-617.
  73. Constantinos Maglaras, 2006. "Revenue Management for a Multiclass Single-Server Queue via a Fluid Model Analysis," Operations Research, INFORMS, vol. 54(5), pages 914-932, October.
  74. Luyi Yang & Laurens Debo & Varun Gupta, 2017. "Trading Time in a Congested Environment," Management Science, INFORMS, vol. 63(7), pages 2377-2395, July.
  75. Moshe Haviv & Liron Ravner, 2016. "Strategic bidding in an accumulating priority queue: equilibrium analysis," Annals of Operations Research, Springer, vol. 244(2), pages 505-523, September.
  76. Jain, Aditya & Bala, Ram, 2018. "Differentiated or integrated: Capacity and service level choice for differentiated products," European Journal of Operational Research, Elsevier, vol. 266(3), pages 1025-1037.
  77. Banerjee, Sreoshi, 2024. "On identifying efficient, fair and stable allocations in "generalized" sequencing games," MPRA Paper 120188, University Library of Munich, Germany.
  78. Shiliang Cui & Zhongbin Wang & Luyi Yang, 2020. "The Economics of Line-Sitting," Management Science, INFORMS, vol. 66(1), pages 227-242, January.
  79. Hassin, Refael & Haviv, Moshe & Oz, Binyamin, 2023. "Strategic behavior in queues with arrival rate uncertainty," European Journal of Operational Research, Elsevier, vol. 309(1), pages 217-224.
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