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User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust

Citations

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Cited by:

  1. Pankaj Tiwari, 2021. "Electronic banking adoption in Ethiopia: an empirical investigation," SN Business & Economics, Springer, vol. 1(9), pages 1-28, September.
  2. Man The Nguyen & Tho Alang, 2024. "When do shoppers prefer using QR codes? Empirical evidence from Vietnam," Future Business Journal, Springer, vol. 10(1), pages 1-21, December.
  3. Imad Ait Lhassan & Oumayma Bedraoui & Otmane Akhannich, 2022. "The Impact of Digital Transformation on the Satisfaction of Tax Administration Users in Morocco during the Covid-19 Pandemic: An Empirical Study," Post-Print hal-03649249, HAL.
  4. Nilashi, Mehrbakhsh & Abumalloh, Rabab Ali & Samad, Sarminah & Alrizq, Mesfer & Alyami, Sultan & Alghamdi, Abdullah, 2023. "Analysis of customers' satisfaction with baby products: The moderating role of brand image," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  5. Kashfia Maisha & Sabakun Naher Shetu, 2023. "Influencing factors of e-learning adoption amongst students in a developing country: the post-pandemic scenario in Bangladesh," Future Business Journal, Springer, vol. 9(1), pages 1-16, December.
  6. Martínez-Caro, Eva & Cegarra-Navarro, Juan Gabriel & García-Pérez, Alexeis & Fait, Monica, 2018. "Healthcare service evolution towards the Internet of Things: An end-user perspective," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 268-276.
  7. Athapol Ruangkanjanases & Asif Khan & Ornlatcha Sivarak & Untung Rahardja & Shih-Chih Chen, 2024. "Modeling the Consumers’ Flow Experience in E-commerce: The Integration of ECM and TAM with the Antecedents of Flow Experience," SAGE Open, , vol. 14(2), pages 21582440241, June.
  8. Budhi Cahyono & Chrisna Suhendi & Ahmad Suffian Mohd Zahari & Rosman Mahmood, 2025. "Antecedent and Consequence of Implementation Information Technology Adoption at Small Medium Enterprise (SMEs)," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 22874-22888, January.
  9. Sajad Rezaei & Muslim Amin & Halimin Herjanto, 2024. "Pay-per-click (PPC) advertising and continuous banking service intentions," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(4), pages 1542-1558, December.
  10. Hyeon Jo & Youngsok Bang, 2024. "Switching Intent in Smart Factories: Understanding Key Influencers," SAGE Open, , vol. 14(3), pages 21582440241, September.
  11. Sun, Shiwei & Zhang, Jin & Zhu, Yiwei & Jiang, Mian & Chen, Shuhui, 2022. "Exploring users' willingness to disclose personal information in online healthcare communities: The role of satisfaction," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
  12. Sagan Mariusz & Sannegadu Rajesh & Pudaruth Sameerchand & Juwaheer Thanika Devi & Lamport John Matthew, 2024. "A qualitative study to explore the drivers, perceived benefits, and barriers of mobile marketing adoption – the case of Mauritius," International Journal of Management and Economics, Warsaw School of Economics, Collegium of World Economy, vol. 60(4), pages 259-271.
  13. Yeo, Vincent Cheow Sern & Goh, See-Kwong & Rezaei, Sajad, 2017. "Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services," Journal of Retailing and Consumer Services, Elsevier, vol. 35(C), pages 150-162.
  14. Hammad Mushtaq & Yan Jingdong & Mansoora Ahmed & Muhammad Ali, 2019. "Building Usage Attitude for Mobile Shopping Applications: an Emerging Market Perspective," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 5(6), pages 21-28, September.
  15. Akdim, Khaoula & Casaló, Luis V. & Flavián, Carlos, 2022. "The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
  16. Ashraf Sharif & Saira Hanif Soroya & Shakil Ahmad & Khalid Mahmood, 2021. "Antecedents of Self-Disclosure on Social Networking Sites (SNSs): A Study of Facebook Users," Sustainability, MDPI, vol. 13(3), pages 1-21, January.
  17. Usep Suhud & Mamoon Allan & Dian Puspita Sari & Bayu Bagas Hapsoro & Dorojatun Prihandono, 2021. "Customers’ Continuance Intention in Using a Mobile Navigation App in the Tourism Context: What Factors Will Lead?," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 14(2), pages 137-148.
  18. Mohamad Haziq Izzuddin Baharin & Muhammad Izzat Zulkifly & Zurena Shahril & Mohd Aliff Abdul Majid, 2025. "How Customers Decide: Unveiling the Drivers of Customers’ Online Purchase Behavior on Online Food Delivery Apps," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 1922-1946, January.
  19. Sonali Singh & Sumeet Singh Jasial & Richa Misra & Ajay Bansal, 2024. "Online Retail Service Quality: What Matters Most for Customer Satisfaction?," FIIB Business Review, , vol. 13(5), pages 600-615, October.
  20. Tirto Unarto & Usep Suhud & Mohamad Rizan, 2022. "The Role of Continuance Intention, e-wallet Applications Users for Transaction Multi-payments in Indonesia," Business Management and Strategy, Macrothink Institute, vol. 13(2), pages 174-190, December.
  21. Khondaker Sazzadul Karim & Mohammad Ekramol Islam & Abdullah Mohammed Ibrahim & Shin-Hung Pan & Md. Mominur Rahman, 2023. "Online Marketing Trends and Purchasing Intent Advances in Customer Satisfaction through PLS-SEM and ANN Approach," Advances in Decision Sciences, Asia University, Taiwan, vol. 27(4), pages 24-54, December.
  22. Verma, Pranay & Sinha, Neena, 2018. "Integrating perceived economic wellbeing to technology acceptance model: The case of mobile based agricultural extension service," Technological Forecasting and Social Change, Elsevier, vol. 126(C), pages 207-216.
  23. Steven J. H. Shiau & Chi-Yo Huang & Chia-Lee Yang & Jer-Nan Juang, 2018. "A Derivation of Factors Influencing the Innovation Diffusion of the OpenStreetMap in STEM Education," Sustainability, MDPI, vol. 10(10), pages 1-29, September.
  24. Arghashi, Vahideh & Yuksel, Cenk Arsun, 2022. "Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  25. Balci, Gökcay, 2021. "Digitalization in container shipping: Do perception and satisfaction regarding digital products in a non-technology industry affect overall customer loyalty?," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
  26. Maria Tsourela & Dafni-Maria Nerantzaki, 2020. "An Internet of Things (IoT) Acceptance Model. Assessing Consumer’s Behavior toward IoT Products and Applications," Future Internet, MDPI, vol. 12(11), pages 1-23, November.
  27. Sanaji & Tias Andarini Indarwati & Ika Diyah Candra, 2021. "The influence of perceived ease of use, perceive usefulness, and trust on customer's intention to use "Bebas Bayar" mobile payment application in Indonesia," Technium Social Sciences Journal, Technium Science, vol. 20(1), pages 726-738, June.
  28. Abbas N. Albarq, 2021. "The Effect of Brand Perceptions on Repurchase When Using the E-commerce Website for Shopping," Jindal Journal of Business Research, , vol. 10(1), pages 77-89, June.
  29. Mohammad Enamul Hoque & M. Kabir Hassan & Nik Mohd Hazrul Nik Hashim & Tarek Zaher, 2019. "Factors affecting Islamic banking behavioral intention: the moderating effects of customer marketing practices and financial considerations," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 24(1), pages 44-58, June.
  30. Bindu K. Nambiar & Kartikeya Bolar, 2023. "Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(1), pages 58-73, March.
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