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Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance

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Cited by:

  1. Kah Yi Leong & Jessica Sze Yin Ho & Shehnaz Tehseen & Eiad Yafi & Tat-Huei Cham, 2024. "The intangible values of live streaming and their effect on audience engagement," Journal of Marketing Analytics, Palgrave Macmillan, vol. 12(4), pages 990-1005, December.
  2. Nadeem, Waqar & Andreini, Daniela & Salo, Jari & Laukkanen, Tommi, 2015. "Engaging consumers online through websites and social media: A gender study of Italian Generation Y clothing consumers," International Journal of Information Management, Elsevier, vol. 35(4), pages 432-442.
  3. Urvashi Tandon & Amit Mittal & Sridhar Manohar, 2021. "Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(4), pages 945-964, December.
  4. Zhang, Kem Z.K. & Cheung, Christy M.K. & Lee, Matthew K.O., 2014. "Examining the moderating effect of inconsistent reviews and its gender differences on consumers’ online shopping decision," International Journal of Information Management, Elsevier, vol. 34(2), pages 89-98.
  5. Peng Wu & Ran Feng, 2021. "Social Media and Health: Emerging Trends and Future Directions for Research on Young Adults," IJERPH, MDPI, vol. 18(15), pages 1-21, July.
  6. Sachin Kamble & Angappa Gunasekaran & Nachiappan Subramanian & Abhijeet Ghadge & Amine Belhadi & Mani Venkatesh, 2021. "Blockchain technology’s impact on supply chain integration and sustainable supply chain performance: evidence from the automotive industry," Post-Print hal-04582491, HAL.
  7. Dong, Xueyan & Wang, Tienan, 2018. "Social tie formation in Chinese online social commerce: The role of IT affordances," International Journal of Information Management, Elsevier, vol. 42(C), pages 49-64.
  8. Hu, Xi & Huang, Qian & Zhong, Xuepan & Davison, Robert M. & Zhao, Dingtao, 2016. "The influence of peer characteristics and technical features of a social shopping website on a consumer’s purchase intention," International Journal of Information Management, Elsevier, vol. 36(6), pages 1218-1230.
  9. Al-Adwan, Ahmad Samed & Al-Debei, Mutaz M. & Dwivedi, Yogesh K., 2022. "E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions," Technology in Society, Elsevier, vol. 71(C).
  10. Bai, Yan & Yao, Zhong & Dou, Yi-Fan, 2015. "Effect of social commerce factors on user purchase behavior: An empirical investigation from renren.com," International Journal of Information Management, Elsevier, vol. 35(5), pages 538-550.
  11. Hajli, Nick, 2015. "Social commerce constructs and consumer's intention to buy," International Journal of Information Management, Elsevier, vol. 35(2), pages 183-191.
  12. Aladwani, Adel M., 2018. "A quality-facilitated socialization model of social commerce decisions," International Journal of Information Management, Elsevier, vol. 40(C), pages 1-7.
  13. Yao Li & Yugang He & Renhong Wu, 2023. "Traversing the Macroeconomic Terrain: An Exploration of South Korea’s Economic Responsiveness to Cross-Border E-Commerce Production Technology Alterations in the Global Arena," Sustainability, MDPI, vol. 15(15), pages 1-20, July.
  14. Aoxue Li & Zhengping Ding & Chunhua Sun & Yezheng Liu, 2024. "Recommending AI based on Quantified Self: Investigating the mechanism of consumer acceptance of AI recommendations," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-15, December.
  15. Isaac Kofi Mensah & Guohua Zeng & Chuanyong Luo, 2023. "Determinants of Social Commerce Purchase and Recommendation Intentions Within the Context of Swift Guanxi Among Chinese College Students," SAGE Open, , vol. 13(2), pages 21582440231, June.
  16. Hallikainen, Heli & Laukkanen, Tommi, 2018. "National culture and consumer trust in e-commerce," International Journal of Information Management, Elsevier, vol. 38(1), pages 97-106.
  17. Laradi, Sofiane & Alrawad, Mahmaod & Lutfi, Abdalwali & Agag, Gomaa, 2024. "Understanding factors affecting social commerce purchase behavior: A longitudinal perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  18. Jian Wang & Fakhar Shahzad, 2024. "Deciphering Social Commerce: A Quantitative Meta-Analysis Measuring the Social, Technological, and Motivational Dimensions of Consumer Purchase Intentions," SAGE Open, , vol. 14(2), pages 21582440241, June.
  19. Li, Li & Chen, Xiaoting & Zhu, Peng, 2024. "How do e-commerce anchors' characteristics influence consumers’ impulse buying? An emotional contagion perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  20. Cheng, Xusen & Fu, Shixuan & de Vreede, Gert-Jan, 2017. "Understanding trust influencing factors in social media communication: A qualitative study," International Journal of Information Management, Elsevier, vol. 37(2), pages 25-35.
  21. Huang, Lingchen & Liu, Bin & Zhang, Rong, 2024. "Channel strategies for competing retailers: Whether and when to introduce live stream?," European Journal of Operational Research, Elsevier, vol. 312(2), pages 413-426.
  22. Ying Zhou & Sameer Kumar & Fumitaka Furuoka, 2024. "Enhancing customer value co-creation and stickiness in social commerce: integrating PLS-SEM and NCA for deeper insights into customer-to-customer dynamics," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-15, December.
  23. Marzieh Soleimani, 2022. "Buyers' trust and mistrust in e-commerce platforms: a synthesizing literature review," Information Systems and e-Business Management, Springer, vol. 20(1), pages 57-78, March.
  24. Md. Emam Hossain & Subarna Biswas, 2024. "Technology acceptance model for understanding consumer’s behavioral intention to use artificial intelligence based online shopping platforms in Bangladesh," SN Business & Economics, Springer, vol. 4(12), pages 1-61, December.
  25. Han, Min Chung, 2023. "Checkout button and online consumer impulse-buying behavior in social commerce: A trust transfer perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  26. Jinjie Li & Jiayin Qi & Lianren Wu & Nan Shi & Xu Li & Yuxin Zhang & Yinyin Zheng, 2021. "The Continued Use of Social Commerce Platforms and Psychological Anxiety—The Roles of Influencers, Informational Incentives and FoMO," IJERPH, MDPI, vol. 18(22), pages 1-19, November.
  27. Mustafa Kavacik & Kevser Çinar & Saadet Zafer Kavacik, 2023. "Visual Mapping of Social Commerce Articles on WoS Database Between 1995 and 2023," SAGE Open, , vol. 13(4), pages 21582440231, December.
  28. Amel Pintol & Nereida Hadziahmetovic, 2023. "The Mediating Role of Brand Trust in Social Media Marketing Activities and Brand Equity Relationship: Case of Bottled Water Brands in the Market of Bosnia and Herzegovina," European Journal of Business Science and Technology, Mendel University in Brno, Faculty of Business and Economics, vol. 9(1), pages 5-20.
  29. Li, Hao & Jiang, Jinhu & Wu, Mingjie, 2014. "The effects of trust assurances on consumers’ initial online trust: A two-stage decision-making process perspective," International Journal of Information Management, Elsevier, vol. 34(3), pages 395-405.
  30. Mehdi Dashti & Ali Sanayei & Hossein Rezai Dolatabadi & Mohammad Hossein Moshrefjavadi, 2016. "An Analysis of Factors Affecting Intention to Purchase Products and Services in Social Commerce," Modern Applied Science, Canadian Center of Science and Education, vol. 10(12), pages 1-98, December.
  31. Jian Wang & Fakhar Shahzad & Zeeshan Ahmad & Muhammad Abdullah & Nadir Munir Hassan, 2022. "Trust and Consumers’ Purchase Intention in a Social Commerce Platform: A Meta-Analytic Approach," SAGE Open, , vol. 12(2), pages 21582440221, April.
  32. Malik Ishtiaq Ahmed & Raza Muhammad Ali & Hadi Noor Ul & Khan Mahwish J. & Hameed Farhina, 2023. "Social commerce constructs and purchase intention on social commerce sites: investigating the role of affective and cognitive attitudes in managing digital marketing challenges," Management & Marketing, Sciendo, vol. 18(s1), pages 474-495, December.
  33. Yogesh K Dwivedi & Elvira Ismagilova & Prianka Sarker & Anand Jeyaraj & Yassine Jadil & Laurie Hughes, 2023. "A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption," Information Systems Frontiers, Springer, vol. 25(4), pages 1421-1437, August.
  34. Yasir Abdullah ALzaydi & Mohammad Alzubi & Abdoulrahman Jounaidi & Zakarya Mohsen Muthanna Mohammed, 2021. "Investigating the Factors Affecting the Use of the E-Delivery Services," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 8(7), pages 48-53, July.
  35. Marcelo de-Oliveira & Claudio Marcio Almeida & Emerson Wagner Mainardes, 2022. "Politics and social media: an analysis of factors anteceding voting intention," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(2), pages 309-332, June.
  36. Xu, Xiao-Yu & Gao, Ya-Xuan & Jia, Qing-Dan, 2023. "The role of social commerce for enhancing consumers’ involvement in the cross-border product: Evidence from SEM and ANN based on MOA framework," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
  37. Yazan Alshamaila & Ibrahim Aljarah & Ala’ M. Al-Zoubi, 2018. "Explaining Individuals’ Usage of Social Commerce: A Data Mining Approach," Modern Applied Science, Canadian Center of Science and Education, vol. 12(8), pages 116-116, August.
  38. Meng Tao & Faizan Alam & Eva Lahuerta-Otero & Chen Mengyuan, 2024. "Get Ready to Buy With Me: The Effect of Social Presence Interaction and Social Commerce Intention on S-commerce Live Streaming," SAGE Open, , vol. 14(1), pages 21582440241, March.
  39. Shirazi, Farid & Hajli, Nick & Sims, Julian & Lemke, Fred, 2022. "The role of social factors in purchase journey in the social commerce era," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
  40. Elshaer, Ibrahim A. & Alrawad, Mahmaod & Lutfi, Abdalwali & Azazz, Alaa M.S., 2024. "Social commerce and buying intention post COVID-19: Evidence from a hybrid approach based on SEM – fsQCA," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  41. Shanmugam, Mohana & Sun, Shiwei & Amidi, Asra & Khani, Farzad & Khani, Fariborz, 2016. "The applications of social commerce constructs," International Journal of Information Management, Elsevier, vol. 36(3), pages 425-432.
  42. Lu, Danning & Wang, Pengyu, 2024. "Dynamic pricing for new experience products in pre-sale mode with social learning," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  43. Yazn Alshamaila, 2018. "Predicting Individuals’ Usage Intention of Social Commerce," Modern Applied Science, Canadian Center of Science and Education, vol. 12(4), pages 204-204, April.
  44. Tran Thi Thao Truc & Nguyen Manh Tuan, 2018. "The role of trust in information adoption in social commerce: A PLS approach," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 8(2), pages 47-64.
  45. Xiang, Li & Zheng, Xiabing & Lee, Matthew K.O. & Zhao, Dingtao, 2016. "Exploring consumers’ impulse buying behavior on social commerce platform: The role of parasocial interaction," International Journal of Information Management, Elsevier, vol. 36(3), pages 333-347.
  46. Shoaib Shafique & Iram Naz, 2023. "A Mediating and Moderating Analysis of the Relationship Between Team Emotional Intelligence and Team Performance," SAGE Open, , vol. 13(1), pages 21582440231, February.
  47. Chen, Aihui & Lu, Yaobin & Wang, Bin, 2017. "Customers’ purchase decision-making process in social commerce: A social learning perspective," International Journal of Information Management, Elsevier, vol. 37(6), pages 627-638.
  48. Xiaofang Lin & Abdullah Al Mamun & Mohammad Masukujjaman & Qing Yang, 2024. "Unveiling the effect of social media marketing activities on logistics brand equity and reuse intention," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-17, December.
  49. Niu, Baozhuang & Yu, Xinhu & Dong, Jian, 2023. "Could AI livestream perform better than KOL in cross-border operations?," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 174(C).
  50. Cheng, Xusen & Gu, Yu & Shen, Jia, 2019. "An integrated view of particularized trust in social commerce: An empirical investigation," International Journal of Information Management, Elsevier, vol. 45(C), pages 1-12.
  51. Agag, Gomaa & Eid, Riyad & Chaib Lababdi, Houyem & Abdelwahab, Mohamed & Aboul-Dahab, Sameh & Abdo, Said Shabban, 2024. "Understanding the impact of national culture differences on customers’ online social shopping behaviours," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  52. Sachin S. Kamble & Angappa Gunasekaran & Nachiappan Subramanian & Abhijeet Ghadge & Amine Belhadi & Mani Venkatesh, 2023. "Blockchain technology’s impact on supply chain integration and sustainable supply chain performance: evidence from the automotive industry," Annals of Operations Research, Springer, vol. 327(1), pages 575-600, August.
  53. Piero Mastroberardino & Giuseppe Calabrese & Flora Cortese & Miriam Petracca, 2022. "Social Commerce in the Wine Sector: An Exploratory Research Study of the Italian Market," Sustainability, MDPI, vol. 14(4), pages 1-20, February.
  54. Chengxiang Chu & Zhenyang Shen & Hanyi Xu & Qizhi Wei & Cong Cao, 2024. "How to avoid sinking in swamp: exploring the intentions of digitally disadvantaged groups to use a new public infrastructure that combines physical and virtual spaces," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-17, December.
  55. Liu, Libo & Cheung, Christy M.K. & Lee, Matthew K.O., 2016. "An empirical investigation of information sharing behavior on social commerce sites," International Journal of Information Management, Elsevier, vol. 36(5), pages 686-699.
  56. Wang, Yichuan & Yu, Chiahui, 2017. "Social interaction-based consumer decision-making model in social commerce: The role of word of mouth and observational learning," International Journal of Information Management, Elsevier, vol. 37(3), pages 179-189.
  57. Ghezzi, Antonio & Gastaldi, Luca & Lettieri, Emanuele & Martini, Antonella & Corso, Mariano, 2016. "A role for startups in unleashing the disruptive power of social media," International Journal of Information Management, Elsevier, vol. 36(6), pages 1152-1159.
  58. Siyal, Abdul Waheed & Chen, Hongzhuan & Jamal Shah, Syed & Shahzad, Fakhar & Bano, Shaher, 2024. "Customization at a glance: Investigating consumer experiences in mobile commerce applications," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  59. Paitoon Porntrakoon & Graham Kenneth Winley, 2022. "An Exploration of Trust and Distrust in the Context of Social Commerce," International Journal of Information Communication Technologies and Human Development (IJICTHD), IGI Global, vol. 14(1), pages 1-35, January.
  60. Minh-Tri Ha & Giang-Do Nguyen & Thi Huong-Thanh Nguyen & Bich-Duyen Nguyen, 2023. "The use of dietary supplements and vitamin consumption during and after the Covid pandemic in Vietnam: a perspective of user-generated content," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
  61. Liu, Haoyu & Chung, Leanne & Tan, Kim Hua & Peng, Bo, 2024. "I want to view it my way! How viewer engagement shapes the value co-creation on sports live streaming platform," Journal of Business Research, Elsevier, vol. 170(C).
  62. Fengjiao Zhang & Hong Zhang & Sumeet Gupta, 2023. "Investor participation in reward-based crowdfunding: impacts of entrepreneur efforts, platform characteristics, and perceived value," Information Technology and Management, Springer, vol. 24(1), pages 19-36, March.
  63. Zarnadze Giorgi & Pereira Inês Veiga, 2021. "The impact of WOM on the acceptance of mobile banking," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 15(1), pages 377-391, December.
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