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Customers, employees, NGOs - Which stakeholders do really count? A holistic conceptual framework for stakeholder prioritization and expectation management

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  • Grunert, Stefanie
  • König, Maike

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  • Grunert, Stefanie & König, Maike, 2012. "Customers, employees, NGOs - Which stakeholders do really count? A holistic conceptual framework for stakeholder prioritization and expectation management," Arbeitspapiere des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Controlling 15-1, University of Münster, Chair of Management Accounting.
    • Handle: RePEc:zbw:wwuctr:151
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    References listed on IDEAS

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    1. Henry Mintzberg, 1978. "Patterns in Strategy Formation," Management Science, INFORMS, vol. 24(9), pages 934-948, May.
    2. Russell W. Coff, 1999. "When Competitive Advantage Doesn't Lead to Performance: The Resource-Based View and Stakeholder Bargaining Power," Organization Science, INFORMS, vol. 10(2), pages 119-133, April.
    3. Linne, Gudrun (Ed.), 2004. "Flexible Arbeitszeit und soziale Sicherheit," Arbeitspapiere 97, Hans-Böckler-Stiftung, Düsseldorf.
    4. Fahey, Liam & King, William R., 1977. "Environmental scanning for corporate planning," Business Horizons, Elsevier, vol. 20(4), pages 61-71, August.
    5. Andrew L. Friedman & Samantha Miles, 2002. "Developing Stakeholder Theory," Journal of Management Studies, Wiley Blackwell, vol. 39(1), pages 1-21, January.
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