Would customers be willing to use an alternative (chargeable) delivery concept for the last mile?
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References listed on IDEAS
- Vakulenko, Yulia & Shams, Poja & Hellström, Daniel & Hjort, Klas, 2019. "Service innovation in e-commerce last mile delivery: Mapping the e-customer journey," Journal of Business Research, Elsevier, vol. 101(C), pages 461-468.
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- Ziegler, Yvonne & Uli, Vincenzo & Kramer, Astrid & Tatari, Mahmoud, 2021. "Development of an innovative halal logistics concept for the air cargo supply chain," Working Paper Series 18, Frankfurt University of Applied Sciences, Faculty of Business and Law.
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