Capacity Building Potential Of The Call Center Sector In Turkey
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- R. Richardson & J. N. MARSHALL, 1999. "Teleservices, Call Centres and Urban and Regional Development," The Service Industries Journal, Taylor & Francis Journals, vol. 19(1), pages 96-116, January.
- Ranald Richardson & Andrew Gillespie, 2003. "The Call of the Wild: Call Centers and Economic Development in Rural Areas," Growth and Change, Wiley Blackwell, vol. 34(1), pages 87-108, February.
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This paper has been announced in the following NEP Reports:- NEP-ARA-2012-07-29 (MENA - Middle East and North Africa)
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