IDEAS home Printed from https://ideas.repec.org/p/rug/rugwps/05-347.html
   My bibliography  Save this paper

Impact of organizational structure on nurses’ job satisfaction: A questionnaire survey

Author

Listed:
  • A. WILLEM
  • M. BUELENS
  • I. DE JONGHE

Abstract

Background Nurses’ job satisfaction is an important issue because of its impact on the quality of the nursing job. Therefore, it receives a lot of attention in the international nursing literature but insight into the sources of nurses’ job satisfaction is yet insufficient, in particular for sources related to organizational structure. Objectives We contribute by investigating the relationship between the organizational structure variables, formalization, centralization and specialization, and nurses’ job satisfaction. This allows us to learn whether structural changes can help to improve satisfaction, and therefore nurses’ work quality. Design Data was collected by questionnaires in a random sample of 764 non-managing nurses in three Belgian general care hospitals. We measured satisfaction by Stamps and Piedmont’s work satisfaction index. Structure was also measured by an existing scale. Results The results showed the negative effect of centralization and the clearly positive effects of specialization and formalization on nurses’ job satisfaction. These effects differ according to the different dimensions of satisfaction. Furthermore, pay is the most important dimension of nurses job satisfaction but the dimension least influenced by organizational structure. Conclusions The importance of the dimension pay in nurses’ job satisfaction, which is not a function of organizational structure, is limiting hospitals in improving nurses’ job satisfaction. However, organizational structure does impact the other dimensions of satisfaction. Especially, the fact that specialization and formalization have, contrary to our hypotheses, only positive effects on satisfaction is important from a practice perspective and for further research. Furthermore, our data indicates that there is a need to refine one of the dimensions of Stamps and Piedmont index.

Suggested Citation

  • A. Willem & M. Buelens & I. De Jonghe, 2005. "Impact of organizational structure on nurses’ job satisfaction: A questionnaire survey," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 05/347, Ghent University, Faculty of Economics and Business Administration.
    • Handle: RePEc:rug:rugwps:05/347
    as

    Download full text from publisher

    File URL: http://wps-feb.ugent.be/Papers/wp_05_347.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Peterson, Robert A, 1994. "A Meta-analysis of Cronbach's Coefficient Alpha," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 21(2), pages 381-391, September.
    2. Marjolijn S. Dijksterhuis & Frans A. J. Van den Bosch & Henk W. Volberda, 1999. "Where Do New Organizational Forms Come From? Management Logics as a Source of Coevolution," Organization Science, INFORMS, vol. 10(5), pages 569-582, October.
    3. Argyres, Nicholas S., 1995. "Technology strategy, governance structure and interdivisional coordination," Journal of Economic Behavior & Organization, Elsevier, vol. 28(3), pages 337-358, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yen, Chang-Hua & Teng, Hsiu-Yu, 2013. "The effect of centralization on organizational citizenship behavior and deviant workplace behavior in the hospitality industry," Tourism Management, Elsevier, vol. 36(C), pages 401-410.
    2. S. Desmidt & A. Prinzie & A. Heene, 2007. "Is the mission statement dead or alive? The level and determinants of mission statement use amongst the nurses of three Flemish hospitals: a questionnaire survey," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 07/489, Ghent University, Faculty of Economics and Business Administration.
    3. Jenine A. Mitchell & Talia R. Esnard, 2014. "Socio-Economic Factors and Job Satisfaction among Public Health Care Registered Nurses in Trinidad and Tobago," International Journal of Business and Social Research, LAR Center Press, vol. 4(6), pages 27-37, June.
    4. Jenine A. Mitchell & Talia R. Esnard, 2014. "Socio-Economic Factors and Job Satisfaction among Public Health Care Registered Nurses in Trinidad and Tobago," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 4(6), pages 27-37, June.
    5. Alexi Danchev & Erkan Ilgün, 2013. "Job Performance, Job Satisfaction and Human Capital in the Labour Market in Bosnia," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 2(1), pages 25-44.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. A. Willem & M. Buelens, 2006. "Effects of Organizational Design Dimensions on Inter-unit Knowledge Sharing," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 06/384, Ghent University, Faculty of Economics and Business Administration.
    2. Joseph A. Cazier & Benjamin B. M. Shao & Robert D. St. Louis, 2007. "Sharing information and building trust through value congruence," Information Systems Frontiers, Springer, vol. 9(5), pages 515-529, November.
    3. Haase, Janina & Wiedmann, Klaus-Peter & Labenz, Franziska, 2022. "Brand hate, rage, anger & co.: Exploring the relevance and characteristics of negative consumer emotions toward brands," Journal of Business Research, Elsevier, vol. 152(C), pages 1-16.
    4. Yoonsun Oh & Jungsuk Oh, 2017. "A critical incident approach to consumer response in the smartphone market: product, service and contents," Information Systems and e-Business Management, Springer, vol. 15(3), pages 577-597, August.
    5. Maria Naether & Janine Stratmann & Christina Bendfeldt & Ludwig Theuvsen, 2015. "Wodurch wird die Arbeitszufriedenheit landwirtschaftlicher Arbeitnehmer beeinflusst?," Journal of Socio-Economics in Agriculture (Until 2015: Yearbook of Socioeconomics in Agriculture), Swiss Society for Agricultural Economics and Rural Sociology, vol. 8(1), pages 85-96.
    6. Phanish Puranam & Harbir Singh & Saikat Chaudhuri, 2009. "Integrating Acquired Capabilities: When Structural Integration Is (Un)necessary," Organization Science, INFORMS, vol. 20(2), pages 313-328, April.
    7. Thomas Mellewigt & Glenn Hoetker & Martina Lütkewitte, 2018. "Avoiding High Opportunism Is Easy, Achieving Low Opportunism Is Not: A QCA Study on Curbing Opportunism in Buyer–Supplier Relationships," Organization Science, INFORMS, vol. 29(6), pages 1208-1208, December.
    8. Reid, Gavin C. & Smith, Julia A., 2009. "A coevolutionary analysis of organisational systems and processes: Quantitative applications to information system dynamics in small entrepreneurial firms," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 20(6), pages 762-781.
    9. Catherine Viot & André Le Roux & Florence Kremer, 2014. "Attitude towards the purchase of counterfeits: Antecedents and effect on intention to purchase," Post-Print halshs-02530136, HAL.
    10. Jens Frøslev Christensen, 1998. "The Dynamics of the Diversified Corporation and the Role of Central Management of Technology," DRUID Working Papers 98-4, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    11. Maria Guadalupe & Hongyi Li & Julie Wulf, 2014. "Who Lives in the C-Suite? Organizational Structure and the Division of Labor in Top Management," Management Science, INFORMS, vol. 60(4), pages 824-844, April.
    12. Le Thanh Tiep & Ngo Quang Huan & Tran Thi Thuy Hong, 2020. "The Impact of Renewable Energy on Sustainable Economic Growth in Vietnam," International Journal of Energy Economics and Policy, Econjournals, vol. 10(6), pages 359-369.
    13. Herjanto, Halimin & Amin, Muslim & Purington, Elizabeth F., 2021. "Panic buying: The effect of thinking style and situational ambiguity," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    14. Patrick Kunle Adeosun LADIPO & Ismail Tubosun AREBI & Olushola Solomon AKEKE & Babatunde BISIRIYU, 2021. "Effect Of Customer Service On Corporate Competitive Advantage In The Nigerian Telecoms Service Industry," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(2), pages 212-229, November.
    15. Céline Desmoulins, 2021. "Reputation measurement: a tool for ski station applied to Isère Mountain," Post-Print hal-03149407, HAL.
    16. Hsu, Chia-Jui & Yen, Jin-Ru & Chang, Yu-Chun & Woon, Hui Kee, 2016. "How do the services of low cost carriers affect passengers' behavioral intentions to revisit a destination?," Journal of Air Transport Management, Elsevier, vol. 52(C), pages 111-116.
    17. Andor, Mark A. & Lange, Andreas & Sommer, Stephan, 2022. "Fairness and the support of redistributive environmental policies," Journal of Environmental Economics and Management, Elsevier, vol. 114(C).
    18. Naruemon Choochinprakarn, 2015. "Strategic Uses of Electronic Commerce for Thai Travel Small and Medium Enterprises (SMEs)," Proceedings of Business and Management Conferences 2303915, International Institute of Social and Economic Sciences.
    19. Dan Zhao & Shengrui Zhang & Bei Zhou & Shuaiyang Jiao & Ling Yang, 2020. "Risk Perception Sensitivity of Cyclists Based on the Cox Risk Perception Model," Sustainability, MDPI, vol. 12(7), pages 1-23, March.
    20. Feza Tabassum Azmi, 2009. "Measuring HRM-Horizontal Fit: Scale Construction and Validation Using Structural Equation Modelling," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 34(3), pages 329-350, August.

    More about this item

    Keywords

    hospital nurses; job satisfaction; organizational structure; survey;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rug:rugwps:05/347. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Nathalie Verhaeghe (email available below). General contact details of provider: https://edirc.repec.org/data/ferugbe.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.