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E-mail and Direct Participation in Decision Making: A Literature Review

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  • Dandi, Roberto

Abstract

This paper reviews the literature on the effects of the use of e-mail on direct participation in decision making (PDM) in organisations. After a brief review of the organisational literature on participation the paper distinguishes e-mail theories on direct participation in three different theoretical perspectives. Then the paper focuses the attention on the role of e-mail in affecting task type, vertical and horizontal communication and their consequences for PDM. Finally the paper presents indications and open questions for future research.

Suggested Citation

  • Dandi, Roberto, 2002. "E-mail and Direct Participation in Decision Making: A Literature Review," MPRA Paper 14397, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:14397
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    File URL: https://mpra.ub.uni-muenchen.de/14397/1/MPRA_paper_14397.pdf
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    References listed on IDEAS

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    More about this item

    Keywords

    email; e-mail; decision making; participation in decision making; literature review;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

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