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It's Not Only Size That Matters: Trust and E-Government Success in Europe

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  • Stephany, Fabian

Abstract

User data fuel the digital economy, while individual privacy is at stake. Governments react differently to this challenge. Estonia, a small Baltic state, has become a role model for the renewal of the social contract in times of big data. While e-governance usage has been growing in many parts of Europe during the last ten years, some regions are lagging behind. The Estonian example suggests that online governance is most accepted in a small state, with a young population, trustworthy institutions and the need of technological renewal. This work examines the development of e-governance usage (citizens interacting digitally with the government) during the last decade in Europe from a comprehensive cross-country perspective: Size, age and trust are relevant for the usage of digital government services in Europe. However, the quality of past communication infrastructure is not related to e-governance popularity.

Suggested Citation

  • Stephany, Fabian, 2020. "It's Not Only Size That Matters: Trust and E-Government Success in Europe," SocArXiv cqfhr, Center for Open Science.
    • Handle: RePEc:osf:socarx:cqfhr
    DOI: 10.31219/osf.io/cqfhr
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    References listed on IDEAS

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    1. Stephany, Fabian & Braesemann, Fabian, 2017. "An Exploration of Wikipedia Data as a Measure of Regional Knowledge Distribution," SocArXiv c2gd8, Center for Open Science.
    2. Fabian Stephany, 2019. "It Deepens Like a Coastal Shelf: Educational Mobility and Social Capital in Germany," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 142(2), pages 855-885, April.
    3. Stephany, Fabian & Braesemann, Fabian, 2017. "Bonds and bridges, and between: An empirical analysis of group-based trust," Working Papers 09, Agenda Austria.
    4. Fabian Stephany, 2017. "Who are Your Joneses? Socio-Specific Income Inequality and Trust," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 134(3), pages 877-898, December.
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