IDEAS home Printed from https://ideas.repec.org/p/osf/osfxxx/nuagv.html
   My bibliography  Save this paper

Determinates of factors influencing job satisfaction and organizational loyalty

Author

Listed:
  • Vuong, Bui Nhat

Abstract

Human resources in the medical sector play a very important role in public service activities to perform tasks as prescribed by law to serve the interests of the people and society. In this way, the service of medical doctors also has a direct effect on the public services and healthcare services of Vietnam. This research analyzes factors affecting doctors’ satisfaction and loyalty from a survey of 228 doctors working in public hospitals in Vietnam. The study was conducted using both qualitative and quantitative tools to examine the hypotheses of the survey. Cronbach’s Alpha analysis, Explanatory Factor Analysis (EFA) analysis and Structural Equation Modeling (SEM) were employed to test the relationship among the fac-tors in the research model. The results indicated that the influential factors on the satisfaction of a doctor’s job include the following, listed in diminishing importance order: (1) Income, (2) Relationship with col-leagues, (3) Quality of medical examination and treatment, (4) Hospital resources, (5) Autonomy at work, (6) Training and promotion opportunities. Besides, when doctors are satisfied with their job, they tend to be loyal to the organization. The study proposes several policy implications for medical sector managers to increase the doctors’ satisfaction and loyalty in public health services.

Suggested Citation

  • Vuong, Bui Nhat, 2020. "Determinates of factors influencing job satisfaction and organizational loyalty," OSF Preprints nuagv, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:nuagv
    DOI: 10.31219/osf.io/nuagv
    as

    Download full text from publisher

    File URL: https://osf.io/download/5f4b2681e23f3e00528e99b0/
    Download Restriction: no
    File URL: https://libkey.io/10.31219/osf.io/nuagv?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Ha Nam Khanh Giao & Bui Nhat Vuong & Dao Duy Huan & Hasanuzzaman Tushar & Tran Nhu Quan, 2020. "The Effect of Emotional Intelligence on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from the Banking Industry of Vietnam," Sustainability, MDPI, vol. 12(5), pages 1-25, March.
    2. Giao, Ha Nam Khanh & Vuong, Bui Nhat, 2020. "Vietnamese Consumer Attitudes towards Smartphone Advertising," OSF Preprints q8rzx, Center for Open Science.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jinan Fattah & Mehmet Yesiltas & Tarik Atan, 2022. "The Impact of Knowledge Sharing and Participative Decision-Making on Employee Turnover Intention: The Mediating Role of Perceived Organizational Support," SAGE Open, , vol. 12(4), pages 21582440221, October.
    2. Tung, Dao Duy, 2020. "An empirical assessment of organizational commitment and job performance vietnam small and medium-sized enterprises," OSF Preprints awuk7, Center for Open Science.
    3. Kanishka Pathak & Gyan Prakash & Monika Jain & Reeti Agarwal & Rekha Attri, 2024. "Do eco labels matter for green business strategy and sustainable consumption? A mixed method investigation on green products," Business Strategy and the Environment, Wiley Blackwell, vol. 33(5), pages 4271-4291, July.
    4. Tayyaba Iqbal & Muhammad Waqas Raja, 2024. "Examining the Effect of Interpersonal and Intrapersonal Conflict on Job Dissatisfaction and Employees Turnover Intention in the Health Care Sector of Pakistan," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 13(2), pages 181-188.
    5. Pathak, Kanishka & Prakash, Gyan, 2023. "Exploring the role of augmented reality in purchase intention: Through flow and immersive experience," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    6. Giao, Ha Nam Khanh & Ngan, Nguyen Thi Kim & Phuc, Nguyen Pham Hanh & Tuan, Huynh Quoc & Hong, Ha Kim & Anh, Huynh Diep Tram & Nhu, Duong Thi Huynh & Lan, Ngo Thi, 2020. "How Destination Image Factors Affect Domestic Tourists Revisit Intention to Ba Ria-Vung Tau Province, Vietnam," OSF Preprints cft6e, Center for Open Science.
    7. José Aurelio Medina-Garrido & José María Biedma-Ferrer & Jaime Sánchez-Ortiz, 2020. "I Can’t Go to Work Tomorrow! Work-Family Policies, Well-Being and Absenteeism," Sustainability, MDPI, vol. 12(14), pages 1-22, July.
    8. Tayo Onijigin & Hale Özgit & Shiva Ilkhanizadeh, 2023. "The Nexus between Organisational Identification and Employees’ Behavioural Outcomes: Evidence from Ecotourism Businesses," Sustainability, MDPI, vol. 15(11), pages 1-14, May.
    9. Ildikó Rudnák & Ayman Alshaabani & Jingjing Wu, 2022. "The Relationship between Perceived Organizational Support and the Intentions of International Students in Hungary to Stay in Hungary: The Role of Conflict Climate and Intercultural Adjustment," Sustainability, MDPI, vol. 14(21), pages 1-20, October.
    10. Annick Parent-Lamarche, 2022. "Teleworking, Work Engagement, and Intention to Quit during the COVID-19 Pandemic: Same Storm, Different Boats?," IJERPH, MDPI, vol. 19(3), pages 1-19, January.
    11. Jaeyoung Lim & Kuk-Kyoung Moon, 2023. "Exploring the Effect of Emotional Labor on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from Korean Firefighters," IJERPH, MDPI, vol. 20(5), pages 1-18, March.
    12. Ying Kai Liao & Wann-Yih Wu & Tuan Cong Dao & Thi-Minh Ngoc Luu, 2021. "The Influence of Emotional Intelligence and Cultural Adaptability on Cross-Cultural Adjustment and Performance with the Mediating Effect of Cross-Cultural Competence: A Study of Expatriates in Taiwan," Sustainability, MDPI, vol. 13(6), pages 1-18, March.
    13. Giao, Ha Nam Khanh & Hang, Tran Dieu & , Le Thai Son & Kiem, Dinh & Vuong, Bui Nhat, 2020. "Tourists satisfaction towards Bao Loc city, Vietnam," OSF Preprints n7u3c, Center for Open Science.
    14. Emily A. Paskewitz, 2021. "Exploring the Impact of Emotional Intelligence on Family Farm Member Conflict Experiences," Sustainability, MDPI, vol. 13(15), pages 1-18, July.
    15. Tung, Dao Duy, 2020. "Factors Affecting Savings Deposit Decision of Individual Customers: Empirical Evidence from Vietnamese Commercial Banks," OSF Preprints 9hpu2, Center for Open Science.
    16. Giao, Ha Nam Khanh & Thy, Nguyen Thi Anh & Vuong, Bui Nhat & Tu, Tran Ngoc & Vinh, Pham Quang & , Le thi Phuong Lien, 2020. "Customer satisfaction of less than container load cargo service of Logistics companies in HoChiMinh city," OSF Preprints 7xqy5, Center for Open Science.

    More about this item

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:osf:osfxxx:nuagv. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: OSF (email available below). General contact details of provider: https://osf.io/preprints/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.