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The impact of AI on the workplace: Main findings from the OECD AI surveys of employers and workers

Author

Listed:
  • Marguerita Lane
  • Morgan Williams
  • Stijn Broecke

Abstract

New OECD surveys of employers and workers in the manufacturing and finance sectors of seven countries shed new light on the impact that Artificial Intelligence has on the workplace —an under-researched area to date due to lack of data. The findings suggest that both workers and their employers are generally very positive about the impact of AI on performance and working conditions. However, there are also concerns, including about job loss—an issue that should be closely monitored. The surveys also indicate that, while many workers trust their employers when it comes to the implementation of AI in the workplace, more can be done to improve trust. In particular, the surveys show that both training and worker consultation are associated with better outcomes for workers.

Suggested Citation

  • Marguerita Lane & Morgan Williams & Stijn Broecke, 2023. "The impact of AI on the workplace: Main findings from the OECD AI surveys of employers and workers," OECD Social, Employment and Migration Working Papers 288, OECD Publishing.
    • Handle: RePEc:oec:elsaab:288-en
    DOI: 10.1787/ea0a0fe1-en
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    Cited by:

    1. Julia Bock-Schappelwein & Andrea Egger, 2023. "Arbeitsmarkt 2030. Rückschlüsse für Österreich," WIFO Studies, WIFO, number 71172, March.
    2. Stan Metcalfe, 2024. "Joseph Schumpeter, Alfred Marshall and the nature of restless capitalism," MIOIR Working Paper Series 2024-02, The Manchester Institute of Innovation Research (MIoIR), The University of Manchester.
    3. Silvia Massini & Mabel Sanchez Barrioluengo & Xiaoxiao Yu & Reza Salehnejad, 2024. "Digital transformation in firms: determinants of technology adoption and implications for performance," MIOIR Working Paper Series 2024-01, The Manchester Institute of Innovation Research (MIoIR), The University of Manchester.

    More about this item

    JEL classification:

    • J2 - Labor and Demographic Economics - - Demand and Supply of Labor
    • J3 - Labor and Demographic Economics - - Wages, Compensation, and Labor Costs
    • J5 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining
    • J6 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers

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