Le Balanced Scorecard Revisite : Dynamique Strategique Et Pilotage De Performance Exemple D'Une Entreprise Energetique
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- Sylvie Rascol-Boutard & Pascale Amans, 2008. "Indicateurs De Qualite Et Controle Des Entreprises De Services : Le Cas Des Organismes D'Accompagnement A La Creation D'Entreprise," Post-Print halshs-00525829, HAL.
- Fana Rasolofo-Distler, 2016. "Construction et usage des indicateurs de performance en contrôle de gestion : Analyse de cinq agences immobilières spécialisées dans la gestion locative," Post-Print hal-01901122, HAL.
- Fana Rasolofo-Distler, 2010. "Conception D'Un Systeme De Tableaux De Bord Integrant Le Developpement Durable : Une Demarche Qui Articule « Methode Ovar » Et « Balanced Scorecard »," Post-Print hal-00476943, HAL.
- Sylvie Rascol-Boutard & Pascale Amans, 2009. "Qualite Et Controle Dans Le Secteur Des Services : Le Cas De L'Accompagnement A La Creation D'Entreprises," Post-Print halshs-00459483, HAL.
- Walid Cheffi, 2008. "Etude Des Roles De La Comptabilite De Gestion Pour Les Managers : Le Cas D'Un Grand Groupe Automobile," Post-Print halshs-00522472, HAL.
- Alain George & Michel Mannarini, 2013. "L'Hopital, Un Systeme Organise De Territoires Et De Processus Oriente Performance Et Controle," Post-Print hal-00996789, HAL.
- Sylvie Rascol-Boutard & Pascale Amans, 2006. "La compatibilité de deux modes d'adaptation à la complexité : par un indicateur de performance et par les compétences," Post-Print hal-01662404, HAL.
- David Carassus & Christophe Favoreu & Asmaa Ata & Mathilde Collinet-Hourthe & Nicolas Pouzacq, 2017. "La mesure et l’évaluation des résultats des organisations publiques. Le cas d’un centre communal d’action sociale," Post-Print hal-02188117, HAL.
- Sylvie Rascol-Boutard & Pascale Amans, 2007. "Vers des indicateurs de la qualité de la relation de service - Le cas de l’accompagnement des créateurs d’entreprise," Post-Print hal-01634847, HAL.
- Sylvie Rascol-Boutard & Pascale Amans, 2010. "Critères de qualité de la relation de service : une proposition de typologie," Post-Print hal-01662420, HAL.
- Sylvie Rascol-Boutard & Pascale Amans, 2004. "Le lien entre instruments de mesure de la performance et compétences : les cas des musées et d'un dispositif d'action sociale," Post-Print hal-01634683, HAL.
- Walid Cheffi & Adel Beldi, 2007. "Conception D'Un Outil De Mesure De La Performance : Divergences Entre Controleurs De Gestion Et Managers. Cas D'Un Groupe Industriel Français," Post-Print halshs-00543093, HAL.
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Keywords
indicateurs; performance; processus; stratégie; pertinence; tableau de bord; causeeffet; efficacité cognitive;All these keywords.
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