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Patients’ Representations of Perceived Distance and Proximity to Telehealth in France: Qualitative Study

Author

Listed:
  • Amélie Loriot

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Valérie Guillard

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Fabrice Larceneux

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Jean-Philippe Bertocchio

Abstract

In the last 2 decades, new technologies have emerged in health care. The COVID-19 pandemic further accelerated the adoption of technology by both health care professionals and patients. These technologies create remote care practices that bring several benefits to the health care system: easier access to care, improved communication with physicians, and greater continuity of care. However, disparities in the acceptance and use of telehealth tools still exist among patients. These tools also disrupt conventional medical practices and prompt a new reassessment of the perceptions of distance and proximity as physical (ie, time and space dimensions) and nonphysical (ie, behavioral dimensions) concepts. The reasons why patients do or do not adopt telehealth tools for their care and therefore their perspectives on telehealth remain unanswered questions.

Suggested Citation

  • Amélie Loriot & Valérie Guillard & Fabrice Larceneux & Jean-Philippe Bertocchio, 2024. "Patients’ Representations of Perceived Distance and Proximity to Telehealth in France: Qualitative Study," Post-Print hal-04442039, HAL.
  • Handle: RePEc:hal:journl:hal-04442039
    DOI: 10.2196/45702
    Note: View the original document on HAL open archive server: https://hal.science/hal-04442039
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    References listed on IDEAS

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    1. Ron Boschma, 2005. "Proximity and Innovation: A Critical Assessment," Regional Studies, Taylor & Francis Journals, vol. 39(1), pages 61-74.
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