The transformation of strategic management at Crédit Mutuel: a resilient approach to climate risks[La mutation du management stratégique au sein du Crédit Mutuel : une démarche résiliente face aux risques climatiques]

This article focuses on environmental resilience in the context of the challenges posed by climate change and environmental issues. Civilization is increasingly grappling with severe turbulence, unthinkable events in an environment with major imbalances. It's a subject being studied by the scientific community, which is showing a growing interest in the importance of changes translated into efforts and sacrifices to be made. This awareness requires an adaptive response from countries, but also from financial and non-financial regulators. Climate risk governance plays an essential role in the CSR (Corporate Social Responsibility) process.Based on a qualitative study conducted with Crédit Mutuel center est Europe and the literature, this paper presents and discusses the results of a qualitative survey conducted within a bank branch. The aim of the paper is to show how the company deals with environmental issues and the concrete actions in perspective as part of a resilient strategy. It also presents the results of a survey on environmental resilience. This mutual bank seems to be taking climate change and ecosystem deterioration into account in its management strategy. Moreover, it seems to show us that climate change can have major repercussions on economic activity in general and, by extension, on the financial sphere. What's more, it seems to be identifying new challenges and taking action in an ecosystem undergoing major systemic reconfigurations.