IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03319115.html
   My bibliography  Save this paper

Information Technology As Moderator Between Knowledge Management And Organizational Performance

Author

Listed:
  • Yassine Boussenna

    (ENCGT - École Nationale de Commerce et de Gestion de Tanger)

  • Ouail El Kharraz

    (ENCGT - École Nationale de Commerce et de Gestion de Tanger)

Abstract

The main objective of this study was to verify the moderating role of Information Technology on the relationship between KM implementation and organizational performance in a university context through Abdelmalek Essaadi University. by collecting the views of teacher-researchers, using a hypothetical-deductive reasoning approach and a quantitative working method. Our questionnaire was administered to a representative sample of 88 teacher-researchers from the different institutions of the university under study. The results obtained using Hierarchical regression prove the moderating and positive role of Information technology on the intensity of the relationship between the application of the KM and (Training, research, publication, and governance) as indicators of organizational performance with a change in the correlation rate from R=0.917 to R=0.974 with the addition of leadership as a moderator variable with a degree of impact of 5.7%. This paper presents empirical evidence on the importance of the organizational, technical, and human factors on knowledge management implementation and enhancing performance.

Suggested Citation

  • Yassine Boussenna & Ouail El Kharraz, 2021. "Information Technology As Moderator Between Knowledge Management And Organizational Performance," Post-Print hal-03319115, HAL.
  • Handle: RePEc:hal:journl:hal-03319115
    DOI: 10.36713/epra8120
    Note: View the original document on HAL open archive server: https://hal.science/hal-03319115
    as

    Download full text from publisher

    File URL: https://hal.science/hal-03319115/document
    Download Restriction: no

    File URL: https://libkey.io/10.36713/epra8120?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    2. Ouail El Kharraz & Yassine Boussenna, 2021. "Moderating effect of culture on the relationship between knowledge management and organizational performance in the university context," Post-Print hal-03312376, HAL.
    3. Yassine Boussenna, 2021. "Knowledge management and academic performance moderating role of organizational structure: Abdelmalek essaadi university case," Post-Print hal-03279655, HAL.
    4. Yassine Boussenna, 2021. "Knowledge management and academic performance moderating role of organizational structure: Abdelmalek essaadi university case [Gestion des connaissances et performance académique : rôle modérateur ," Post-Print hal-03274091, HAL.
    5. Muhammad Asif & Abdul Raouf & Cory Searcy, 2013. "Developing measures for performance excellence: is the Baldrige criteria sufficient for performance excellence in higher education?," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(6), pages 3095-3111, October.
    6. Andrej Novak, 2017. "Knowledge Management and Organizational Performance – Literature Review," Management Challenges in a Network Economy: Proceedings of the MakeLearn and TIIM International Conference 2017,, ToKnowPress.
    7. Ahmed Abubakar & Haim Hilman & Narentheren Kaliappen, 2018. "New Tools for Measuring Global Academic Performance," SAGE Open, , vol. 8(3), pages 21582440187, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ouail El Kharraz & Yassine Boussenna, 2021. "Moderating effect of culture on the relationship between knowledge management and organizational performance in the university context," Post-Print hal-03312376, HAL.
    2. Yassine Boussenna, 2021. "Knowledge management and academic performance moderating role of organizational structure: Abdelmalek essaadi university case [Gestion des connaissances et performance académique : rôle modérateur ," Post-Print hal-03274091, HAL.
    3. Yassine Boussenna & Ouael El Kharraz, 2021. "Are Moroccan Universities Ready for Knowledge Management [Les universités marocaines sont-elles prêtes pour la gestion des connaissances]," Post-Print hal-03292551, HAL.
    4. Lu, Jinfeng & Dimov, Dimo, 2023. "A system dynamics modelling of entrepreneurship and growth within firms," Journal of Business Venturing, Elsevier, vol. 38(3).
    5. Olunifesi Adekunle Suraj, 2016. "Managing Telecommunications for Development: An Analysis of Intellectual Capital in Nigerian Telecommunication Industry," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(01), pages 1-30, March.
    6. Soufiane Mezzourh & Walid A Nakara, 2009. "Governance and innovation : A Knowledge-based approach [La gouvernance de l'innovation : une approche par la connaissance]," Post-Print halshs-01955966, HAL.
    7. M. Max Evans & Ilja Frissen & Anthony K. P. Wensley, 2018. "Organisational Information and Knowledge Sharing: Uncovering Mediating Effects of Perceived Trustworthiness Using the PROCESS Approach," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-29, March.
    8. Chris Kimble & José Braga Vasconcelos & Álvaro Rocha, 2016. "Competence management in knowledge intensive organizations using consensual knowledge and ontologies," Information Systems Frontiers, Springer, vol. 18(6), pages 1119-1130, December.
    9. Maurizio Zollo, 1998. "Strategies or Routines ? Knowledge Codification, Path-Dependence and the Evolution of Post-Acquisition Integration Practices in the U.S. Banking Industry," Center for Financial Institutions Working Papers 97-10, Wharton School Center for Financial Institutions, University of Pennsylvania.
    10. Duniesky Feitó Madrigal & Alejandro Mungaray Lagarda & Michelle Texis Flores, 2016. "Factors associated with learning management in Mexican micro-entrepreneurs," Estudios Gerenciales, Universidad Icesi, vol. 32(141), pages 381-386, December.
    11. Yildiz, H. Emre & Murtic, Adis & Zander, Udo, 2024. "Re-conceptualizing absorptive capacity: The importance of teams as a meso-level context," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    12. David Vallat, 2015. "Une alternative au dualisme État-Marché : l’économie collaborative, questions pratiques et épistémologiques," Working Papers halshs-01249308, HAL.
    13. Gaviria-Marin, Magaly & Merigó, José M. & Baier-Fuentes, Hugo, 2019. "Knowledge management: A global examination based on bibliometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 194-220.
    14. Christoph P. Kiefer & Pablo Del Río González & Javier Carrillo‐Hermosilla, 2019. "Drivers and barriers of eco‐innovation types for sustainable transitions: A quantitative perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 28(1), pages 155-172, January.
    15. Ahammad, Mohammad Faisal & Tarba, Shlomo Yedidia & Liu, Yipeng & Glaister, Keith W., 2016. "Knowledge transfer and cross-border acquisition performance: The impact of cultural distance and employee retention," International Business Review, Elsevier, vol. 25(1), pages 66-75.
    16. Arkadiusz Kijek & Tomasz Kijek, 2019. "Knowledge Spillovers: An Evidence from The European Regions," JOItmC, MDPI, vol. 5(3), pages 1-15, September.
    17. Liuan Wang & Lu (Lucy) Yan & Tongxin Zhou & Xitong Guo & Gregory R. Heim, 2020. "Understanding Physicians’ Online-Offline Behavior Dynamics: An Empirical Study," Information Systems Research, INFORMS, vol. 31(2), pages 537-555, June.
    18. Anders Melander & Tomas Mullern & David Anderssson & Fredrik Elgh & Malin Löfving, 2022. "Bridging the Knowledge Gap in Collaborative Research—in Dialogues We Trust," Systemic Practice and Action Research, Springer, vol. 35(5), pages 655-677, October.
    19. Schilling, Melissa A. & Green, Elad, 2011. "Recombinant search and breakthrough idea generation: An analysis of high impact papers in the social sciences," Research Policy, Elsevier, vol. 40(10), pages 1321-1331.
    20. Carmelina Bevilacqua & Yapeng Ou & Pasquale Pizzimenti & Guglielmo Minervino, 2019. "New Public Institutional Forms and Social Innovation in Urban Governance: Insights from the “Mayor’s Office of New Urban Mechanics” (MONUM) in Boston," Sustainability, MDPI, vol. 12(1), pages 1-24, December.

    More about this item

    Keywords

    organizational performance; Information Technology; knowledge management;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03319115. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.