IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03035075.html
   My bibliography  Save this paper

‘What’s the evidence?’—Towards more empirical evaluations of the impact of OR interventions in healthcare

Author

Listed:
  • Guillaume Lamé

    (CAM - University of Cambridge [UK], THIS.institute - THIS Institute (The Healthcare Improvement Studies Institute) - Department of Public Health and Primary Care, University of Cambridge - CAM - University of Cambridge [UK], LGI - Laboratoire Génie Industriel - CentraleSupélec - Université Paris-Saclay)

  • Sonya Crowe

    (UCL - University College of London [London])

  • Matthew Barclay

    (CAM - University of Cambridge [UK], THIS.institute - THIS Institute (The Healthcare Improvement Studies Institute) - Department of Public Health and Primary Care, University of Cambridge - CAM - University of Cambridge [UK])

Abstract

Despite an increasing number of papers reporting applications of operational research (OR) to problems in healthcare, there remains little empirical evidence of OR improving healthcare delivery in practice. Without such evidence it is harder both to justify the usefulness of OR to a healthcare audience and to learn and continuously improve our approaches. To progress, we need to build the evidence-base on whether and how OR improves healthcare delivery through careful empirical evaluation. This position paper reviews evaluation standards in healthcare improvement research and dispels some common myths about evaluation. It highlights the current lack of robust evaluation of healthcare OR and makes the case for addressing this. It then proposes possible ways for building better empirical evaluations of OR interventions in healthcare.

Suggested Citation

  • Guillaume Lamé & Sonya Crowe & Matthew Barclay, 2022. "‘What’s the evidence?’—Towards more empirical evaluations of the impact of OR interventions in healthcare," Post-Print hal-03035075, HAL.
  • Handle: RePEc:hal:journl:hal-03035075
    DOI: 10.1080/20476965.2020.1857663
    Note: View the original document on HAL open archive server: https://hal.science/hal-03035075
    as

    Download full text from publisher

    File URL: https://hal.science/hal-03035075/document
    Download Restriction: no

    File URL: https://libkey.io/10.1080/20476965.2020.1857663?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Sada Soorapanth & Terry Young, 2019. "Assessing the value of modelling and simulation in health care: An example based on increasing access to stroke treatment," Journal of the Operational Research Society, Taylor & Francis Journals, vol. 70(2), pages 226-236, February.
    2. Marynissen, Joren & Demeulemeester, Erik, 2019. "Literature review on multi-appointment scheduling problems in hospitals," European Journal of Operational Research, Elsevier, vol. 272(2), pages 407-419.
    3. M Read & T Gear & R Vince, 2012. "Group inquiry to aid organisational learning in enterprises," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 63(6), pages 736-747, June.
    4. Thompson, James P. & Howick, Susan & Belton, Valerie, 2016. "Critical Learning Incidents in system dynamics modelling engagements," European Journal of Operational Research, Elsevier, vol. 249(3), pages 945-958.
    5. White, Leroy & Burger, Katharina & Yearworth, Mike, 2016. "Understanding behaviour in problem structuring methods interventions with activity theory," European Journal of Operational Research, Elsevier, vol. 249(3), pages 983-1004.
    6. Ahmadi-Javid, Amir & Jalali, Zahra & Klassen, Kenneth J, 2017. "Outpatient appointment systems in healthcare: A review of optimization studies," European Journal of Operational Research, Elsevier, vol. 258(1), pages 3-34.
    7. Daniele Fanelli, 2012. "Negative results are disappearing from most disciplines and countries," Scientometrics, Springer;Akadémiai Kiadó, vol. 90(3), pages 891-904, March.
    8. Junwei Su & Le Wang & Zhaolin Gu & Yunwei Zhang & Chungang Chen, 2018. "Advances in Pore-Scale Simulation of Oil Reservoirs," Energies, MDPI, vol. 11(5), pages 1-17, May.
    9. L White, 2006. "Evaluating problem-structuring methods: developing an approach to show the value and effectiveness of PSMs," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(7), pages 842-855, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lami, Isabella M. & Tavella, Elena, 2019. "On the usefulness of soft OR models in decision making: A comparison of Problem Structuring Methods supported and self-organized workshops," European Journal of Operational Research, Elsevier, vol. 275(3), pages 1020-1036.
    2. Setareh Boshrouei Shargh & Mostafa Zandieh & Ashkan Ayough & Farbod Farhadi, 2024. "Scheduling in services: a review and bibliometric analysis," Operations Management Research, Springer, vol. 17(2), pages 754-783, June.
    3. Johnson, Michael P. & Midgley, Gerald & Chichirau, George, 2018. "Emerging trends and new frontiers in community operational research," European Journal of Operational Research, Elsevier, vol. 268(3), pages 1178-1191.
    4. Lami, Isabella M. & Todella, Elena, 2023. "A multi-methodological combination of the strategic choice approach and the analytic network process: From facts to values and vice versa," European Journal of Operational Research, Elsevier, vol. 307(2), pages 802-812.
    5. Aubert, Alice H. & Schmid, Sara & Lienert, Judit, 2024. "Can online interfaces enhance learning for public decision-making? Eliciting citizens’ preferences for multicriteria decision analysis," European Journal of Operational Research, Elsevier, vol. 314(2), pages 760-775.
    6. Rosita Guido & Giuseppe Ielpa & Domenico Conforti, 2020. "Scheduling outpatient day service operations for rheumatology diseases," Flexible Services and Manufacturing Journal, Springer, vol. 32(1), pages 102-128, March.
    7. Ormerod, Richard & Yearworth, Mike & White, Leroy, 2023. "Understanding participant actions in OR interventions using practice theories: A research agenda," European Journal of Operational Research, Elsevier, vol. 306(2), pages 810-827.
    8. Franco, L. Alberto & Greiffenhagen, Christian, 2018. "Making OR practice visible: Using ethnomethodology to analyse facilitated modelling workshops," European Journal of Operational Research, Elsevier, vol. 265(2), pages 673-684.
    9. Agnihothri, Saligrama & Cappanera, Paola & Nonato, Maddalena & Visintin, Filippo, 2024. "Appointment scheduling in surgery pre-admission testing clinics," Omega, Elsevier, vol. 123(C).
    10. Sydelko, Pamela & Midgley, Gerald & Espinosa, Angela, 2021. "Designing interagency responses to wicked problems: Creating a common, cross-agency understanding," European Journal of Operational Research, Elsevier, vol. 294(1), pages 250-263.
    11. David Lowe & Louise Martingale & Mike Yearworth, 2016. "Guiding interventions in a multi-organisational context: combining the Viable System Model and Hierarchical Process Modelling for use as a Problem Structuring Method," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 67(12), pages 1481-1495, December.
    12. Nossack, Jenny, 2022. "Therapy scheduling and therapy planning at hospitals," Omega, Elsevier, vol. 109(C).
    13. Golmohammadi, Davood & Zhao, Lingyu & Dreyfus, David, 2023. "Using machine learning techniques to reduce uncertainty for outpatient appointment scheduling practices in outpatient clinics," Omega, Elsevier, vol. 120(C).
    14. Gregory, Amanda J. & Atkins, Jonathan P., 2018. "Community Operational Research and Citizen Science: Two icons in need of each other?," European Journal of Operational Research, Elsevier, vol. 268(3), pages 1111-1124.
    15. Reihaneh, Mohammad & Ansari, Sina & Farhadi, Farbod, 2023. "Patient appointment scheduling at hemodialysis centers: An exact branch and price approach," European Journal of Operational Research, Elsevier, vol. 309(1), pages 35-52.
    16. Tugba Cayirli & Pinar Dursun & Evrim D. Gunes, 2019. "An integrated analysis of capacity allocation and patient scheduling in presence of seasonal walk-ins," Flexible Services and Manufacturing Journal, Springer, vol. 31(2), pages 524-561, June.
    17. Smith, Chris M. & Shaw, Duncan, 2019. "The characteristics of problem structuring methods: A literature review," European Journal of Operational Research, Elsevier, vol. 274(2), pages 403-416.
    18. Augusteijn, Hilde Elisabeth Maria & van Aert, Robbie Cornelis Maria & van Assen, Marcel A. L. M., 2021. "Posterior Probabilities of Effect Sizes and Heterogeneity in Meta-Analysis: An Intuitive Approach of Dealing with Publication Bias," OSF Preprints avkgj, Center for Open Science.
    19. Francis Marleau Donais & Irène Abi-Zeid & E. Owen D. Waygood & Roxane Lavoie, 2021. "A Framework for Post-Project Evaluation of Multicriteria Decision Aiding Processes from the Stakeholders’ Perspective: Design and Application," Group Decision and Negotiation, Springer, vol. 30(5), pages 1161-1191, October.
    20. L A Franco & M Meadows, 2007. "Exploring new directions for research in problem structuring methods: on the role of cognitive style," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(12), pages 1621-1629, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03035075. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.