IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-02300772.html
   My bibliography  Save this paper

La place de l'artefact pour construire du sens autour du changement organisationnel

Author

Listed:
  • Isabelle Vandangeon-Derumez

    (IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12)

  • Johanna Habib

    (CRET-LOG - Centre de Recherche sur le Transport et la Logistique - AMU - Aix Marseille Université)

  • Frédérique Chédotel

    (GRANEM - Groupe de Recherche Angevin en Economie et Management - UA - Université d'Angers - AGROCAMPUS OUEST - Institut National de l'Horticulture et du Paysage, IAE Angers - Institut d'Administration des Entreprises (IAE) - Angers - UA - Université d'Angers)

Abstract

Si le changement fait partie intégrante de la vie des organisations ses acteurs semblent avoir du mal à s'y engager, comme en témoignent les développements récents sur le « readiness to change ». Est-il alors possible de préparer les acteurs au changement et, le cas échéant, de quelle manière ? La littérature sur le changement met en évidence la nécessité de construire du sens afin de favoriser l'engagement dans l'action des individus (Weick, 1994). Elle insiste sur une approche narrative du processus de construction de sens délaissant la place de la matérialité et en particulier des artefacts (Stigliani et Ravasi, 2012). Ainsi, cette recherche se propose d'étudier la place de l'artefact (en tant qu'objet matériel et informationnel) dans le processus de construction de sens afin d'aider les managers à conduire le changement au sein de leur unité. Plus précisément, la question posée est la suivante : les artefacts peuvent-ils être une aide pour les managers dans la mise en œuvre d'un processus de construction de sens en situation changement ? Pour traiter cette problématique, un dispositif d'apprentissage a été élaboré proposant à des apprenants (futurs managers ou managers en activité) de construire du sens autour de leurs expériences de changement en mobilisant deux artefacts : une BD individuelle et une image collective. L'objectif de ce dispositif était double : faire vivre une expérience de changement aux étudiants à l'aide d'un processus d'apprentissage innovant basé sur l'expérience et déclencher un processus de construction de sens autour de ce qu'est le changement. Ce double objectif permet alors d'appréhender la place de l'artefact dans le processus de construction de sens autour de l'expérience de changement. L'analyse des données collectées en 2018 permet de comprendre le processus de construction de sens engagé autour des expériences de changement vécue par les apprenants et d'appréhender comment chaque artefact constitue un apport important dans ce processus. Les résultats permettent ainsi de discuter la place de l'image comme artefact, des fragments d'expérience et de la narration dans le processus de construction de sens. Ils montrent également les différences dans le processus de construction de sens réalisé par les groupes d'apprenants (Formation initiale, en apprentissage, professionnels en formation). Enfin, ils nous amènent à proposer d'étendre sous certaines conditions l'expérimentation auprès de managers en activité

Suggested Citation

  • Isabelle Vandangeon-Derumez & Johanna Habib & Frédérique Chédotel, 2019. "La place de l'artefact pour construire du sens autour du changement organisationnel," Post-Print hal-02300772, HAL.
    • Handle: RePEc:hal:journl:hal-02300772
    Note: View the original document on HAL open archive server: https://hal.science/hal-02300772
    as

    Download full text from publisher

    File URL: https://hal.science/hal-02300772/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Renae A. Jones & Nerina L. Jimmieson & Andrew Griffiths, 2005. "The Impact of Organizational Culture and Reshaping Capabilities on Change Implementation Success: The Mediating Role of Readiness for Change," Journal of Management Studies, Wiley Blackwell, vol. 42(2), pages 361-386, March.
    2. Sarah Kaplan, 2011. "Strategy and PowerPoint: An Inquiry into the Epistemic Culture and Machinery of Strategy Making," Organization Science, INFORMS, vol. 22(2), pages 320-346, April.
    3. Karl E. Weick & Kathleen M. Sutcliffe & David Obstfeld, 2005. "Organizing and the Process of Sensemaking," Organization Science, INFORMS, vol. 16(4), pages 409-421, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dorine Maurice Mattar, 2021. "An Organizational Change With Quarantined Members," SAGE Open, , vol. 11(1), pages 21582440209, January.
    2. Jørgensen, Lene & Jordan, Silvia & Mitterhofer, Hermann, 2012. "Sensemaking and discourse analyses in inter-organizational research: A review and suggested advances," Scandinavian Journal of Management, Elsevier, vol. 28(2), pages 107-120.
    3. Demir, Robert, 2014. "Strategic Activity as Bundled Affordances," Ratio Working Papers 243, The Ratio Institute.
    4. Daniel Tisch & Jeremy Galbreath, 2018. "Building organizational resilience through sensemaking: The case of climate change and extreme weather events," Business Strategy and the Environment, Wiley Blackwell, vol. 27(8), pages 1197-1208, December.
    5. Julia Balogun & Claus Jacobs & Paula Jarzabkowski & Saku Mantere & Eero Vaara, 2014. "Placing Strategy Discourse in Context: Sociomateriality, Sensemaking, and Power," Journal of Management Studies, Wiley Blackwell, vol. 51(2), pages 175-201, March.
    6. Carlos Martin-Rios, 2016. "Innovative management control systems in knowledge work: a middle manager perspective," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 27(2), pages 181-204, May.
    7. Elena Antonacopoulou, 2018. "Energising critique in action and in learning: The GNOSIS 4R Framework," Action Learning: Research and Practice, Taylor & Francis Journals, vol. 15(2), pages 102-125, May.
    8. Guiette, Alain & Vandenbempt, Koen, 2017. "Change managerialism and micro-processes of sensemaking during change implementation," Scandinavian Journal of Management, Elsevier, vol. 33(2), pages 65-81.
    9. Martina Linnenluecke & Andrew Griffiths & Peter Mumby, 2015. "Executives’ engagement with climate science and perceived need for business adaptation to climate change," Climatic Change, Springer, vol. 131(2), pages 321-333, July.
    10. Jeffery S. McMullen & Dimo Dimov, 2013. "Time and the Entrepreneurial Journey: The Problems and Promise of Studying Entrepreneurship as a Process," Journal of Management Studies, Wiley Blackwell, vol. 50(8), pages 1481-1512, December.
    11. Emil Evenhuis, 2017. "Institutional change in cities and regions: a path dependency approach," Cambridge Journal of Regions, Economy and Society, Cambridge Political Economy Society, vol. 10(3), pages 509-526.
    12. Stea, Diego & Foss, Nicolai J. & Christensen, Peter Holdt, 2015. "Physical separation in the workplace: Separation cues, separation awareness, and employee motivation," European Management Journal, Elsevier, vol. 33(6), pages 462-471.
    13. Tiina J. Peltola & Hanna Tiirinki, 2020. "More Than Numbers: Discourses of Health Care Quality in Finland," SAGE Open, , vol. 10(4), pages 21582440209, December.
    14. Rydén, Pernille & Ringberg, Torsten & Wilke, Ricky, 2015. "How Managers' Shared Mental Models of Business–Customer Interactions Create Different Sensemaking of Social Media," Journal of Interactive Marketing, Elsevier, vol. 31(C), pages 1-16.
    15. Amal Aouadi & Sylvain Marsat, 2018. "Do ESG Controversies Matter for Firm Value? Evidence from International Data," Journal of Business Ethics, Springer, vol. 151(4), pages 1027-1047, September.
    16. Joseph McManus, 2021. "Emotions and Ethical Decision Making at Work: Organizational Norms, Emotional Dogs, and the Rational Tales They Tell Themselves and Others," Journal of Business Ethics, Springer, vol. 169(1), pages 153-168, February.
    17. Tongyu Meng & Jamie Newth & Christine Woods, 2022. "Ethical Sensemaking in Impact Investing: Reasons and Motives in the Chinese Renewable Energy Sector," Journal of Business Ethics, Springer, vol. 179(4), pages 1091-1117, September.
    18. Sandra Waddock, 2019. "Shaping the Shift: Shamanic Leadership, Memes, and Transformation," Journal of Business Ethics, Springer, vol. 155(4), pages 931-939, April.
    19. Elfenbein, Hillary Anger, 2007. "Emotion in Organizations: A Review in Stages," Institute for Research on Labor and Employment, Working Paper Series qt2bn0n9mv, Institute of Industrial Relations, UC Berkeley.
    20. Emmanuel Laffort & Emmanuelle Cargnello-Charles, 2014. "Reducing the Risk of Fraud in Financial Market: Psychosocial Drivers and Enactment-Based Perspective," Post-Print hal-02010166, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-02300772. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.