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Keys to successful implementation of a French national quality indicator in health care organizations: a qualitative study

Author

Listed:
  • Mathias Waelli

    (EHESP - École des Hautes Études en Santé Publique [EHESP], EA MOS - EA Management des Organisations de Santé - EHESP - École des Hautes Études en Santé Publique [EHESP] - PRES Sorbonne Paris Cité)

  • Marie-Léandre Gomez

    (ESSEC Business School)

  • Claude Sicotte

    (EA MOS - EA Management des Organisations de Santé - EHESP - École des Hautes Études en Santé Publique [EHESP] - PRES Sorbonne Paris Cité)

  • Adrian Zicari

    (ESSEC Business School)

  • Jean-Yves Bonnefond

    (CRTD - Centre de recherche sur le travail et le développement - CNAM - Conservatoire National des Arts et Métiers [CNAM])

  • Philippe Lorino

    (ESSEC Business School)

  • Etienne Minvielle

    (EA MOS - EA Management des Organisations de Santé - EHESP - École des Hautes Études en Santé Publique [EHESP] - PRES Sorbonne Paris Cité, EHESP - École des Hautes Études en Santé Publique [EHESP], IGR - Institut Gustave Roussy)

Abstract

Background: Several countries have launched public reporting systems based on quality indicators (QIs) to increase transparency and improve quality in health care organizations (HCOs). However, a prerequisite to quality improvement is successful local QI implementation. The aim of this study was to explore the pathway through which a mandatory QI of the French national public reporting system, namely the quality of the anesthesia file (QAF), was put into practice.

Suggested Citation

  • Mathias Waelli & Marie-Léandre Gomez & Claude Sicotte & Adrian Zicari & Jean-Yves Bonnefond & Philippe Lorino & Etienne Minvielle, 2016. "Keys to successful implementation of a French national quality indicator in health care organizations: a qualitative study," Post-Print hal-01632642, HAL.
    • Handle: RePEc:hal:journl:hal-01632642
    DOI: 10.1186/s12913-016-1794-7
    Note: View the original document on HAL open archive server: https://ehesp.hal.science/hal-01632642
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    References listed on IDEAS

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