Etude exploratoire sur la perception de la Etude exploratoire sur la perception de la norme de management de la qualité par les opérationnels, et son impact sur leur attitude au travail : le cas de l'ISO9001 dans un service hospitalier
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References listed on IDEAS
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Keywords
Norme; management de la qualité; ISO 9001; perception; attitudes au travail; organisations de soins et de santé;All these keywords.
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