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From organizing for innovation to innovating for organization: how co-design brings about change in organizations

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  • Louis-Etienne Dubois

    (CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique, HEC Montréal - HEC Montréal)

  • Pascal Le Masson

    (CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

  • Benoit Weil

    (CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

  • Patrick Cohendet

    (HEC Montréal - HEC Montréal)

Abstract

Amongst the plethora of methods that have been developed over the years to involve users, suppliers, buyers or other stakeholders in the design of new objects, co-design has been advertised as a way to generate innovation in a more efficient and more inclusive manner. Yet, empirical evidence that demonstrate its innovativeness is still hard to come by. Moreover, the fact that co-design workshops are gatherings of participants with little design credentials and often no prior relationships raises serious doubts on its potential to generate novelty. In this paper, we study the contextual elements of 21 workshops in order to better understand what co-design really yields in terms of design outputs and relational outcomes. Our data suggest that co-design emerges in crisis situations and that it is best used as a two-time intervention. We suggest using collaborative design activities as a way to bring about change through innovation.

Suggested Citation

  • Louis-Etienne Dubois & Pascal Le Masson & Benoit Weil & Patrick Cohendet, 2014. "From organizing for innovation to innovating for organization: how co-design brings about change in organizations," Post-Print hal-01485082, HAL.
    • Handle: RePEc:hal:journl:hal-01485082
    Note: View the original document on HAL open archive server: https://minesparis-psl.hal.science/hal-01485082v1
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