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Knowledge management techniques for know-how transfer systems design : the case of an oil company

Author

Listed:
  • Djilali Benmahamed

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

  • Jean-Louis Ermine

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

Abstract

This paper presents a research in progress on the use of knowledge engineering and knowledge management techniques for the development of a strategic approach for the transfer of professional know-how. This transfer is based on the design of devices for sharing and learning clearly identified knowledge in the oil industry domains. This work is based on a pilot study which was carried out in the PED department (Petroleum Engineering & Development) and it deals with upstream activity of the oil group Sonatrach. A mapping of this know-how was established using a method based on mapping strategy. The main steps of the current approach are the strategic analysis for required competences, the processes analysis for professional know-how and a cross analysis for strategic competences and critical know-how. Emphasis is put on the strategic and critical aspects in the areas of knowledge where efforts are to be made in terms of capitalising, sharing, learning and transfer.

Suggested Citation

  • Djilali Benmahamed & Jean-Louis Ermine, 2007. "Knowledge management techniques for know-how transfer systems design : the case of an oil company," Post-Print hal-00432807, HAL.
    • Handle: RePEc:hal:journl:hal-00432807
    DOI: 10.1142/9789812707482_0002
    Note: View the original document on HAL open archive server: https://hal.science/hal-00432807v1
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    References listed on IDEAS

    as
    1. Djilali Benmahamed & Jean-Louis Ermine & Pierre Tchounikine, 2005. "From MASK knowledge management methodology to learning activities described with IMS - LD," Post-Print hal-00431819, HAL.
    2. Jean-Louis Ermine, 2003. "La gestion des connaissances," Post-Print hal-00997696, HAL.
    3. Jean-Louis Ermine, 2003. "La gestion des connaissances," Grenoble Ecole de Management (Post-Print) hal-00997696, HAL.
    4. Jean-Louis Ermine & Imed Boughzala & Thierno Tounkara, 2005. "Using cartography to sustain inter-generation knowledge transfer : the M3C methodology," Post-Print hal-00432874, HAL.
    5. Oswaldo Castillo Navetty & Nada Matta, 2005. "A Knowledge Acquisition System for the French Textile and Apparel Institute," Post-Print hal-02534263, HAL.
    6. Djilali Benmahamed & Jean-Louis Ermine & Pierre Tchounikine, 2005. "From MASK knowledge management methodology to learning activities described with IMS - LD," Post-Print hal-00431826, HAL.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Jean-Louis Ermine, 2013. "Knowledge Management with the MASK method," Post-Print hal-02080443, HAL.

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