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Innovation in Automative Telematics Services: Characteristics of the Field and Management Priciples

Author

Listed:
  • Sylvain Lenfle

    (CRG - Centre de recherche en gestion - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - CNRS - Centre National de la Recherche Scientifique)

  • Christophe Midler

    (CRG - Centre de recherche en gestion - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - CNRS - Centre National de la Recherche Scientifique)

Abstract

The growing role of innovation in the strategy of car manufacturers leads them to relentlessly look for new sources of differentiation. In this way Telematics, a suite of technologies centered on communications systems within cars, is expected to bolster the car industry by offering a new stream of revenues. This articles focuses on the impact of this technology on design organization. In the first part, we demonstrate that Telematics is a radical innovation for automotive industry. Therefore traditional design models, such as heavyweight project management, are unsuitable. Next, the paper studies the organization adopted by a european car manufacturer in the light of recent research on the management of innovation.

Suggested Citation

  • Sylvain Lenfle & Christophe Midler, 2003. "Innovation in Automative Telematics Services: Characteristics of the Field and Management Priciples," Post-Print hal-00262930, HAL.
    • Handle: RePEc:hal:journl:hal-00262930
    Note: View the original document on HAL open archive server: https://hal.science/hal-00262930
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    File URL: https://hal.science/hal-00262930/document
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    References listed on IDEAS

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    1. Michel Berry, 1995. "Research and the Practice of Management: A French View," Organization Science, INFORMS, vol. 6(1), pages 104-116, February.
    2. Lundin, Rolf A. & Wirdenius, Hans, 1990. "Interactive research," Scandinavian Journal of Management, Elsevier, vol. 6(2), pages 125-142.
    3. Michel Berry, 1995. "Research and the Practice of Management, a French View," Post-Print hal-00262920, HAL.
    4. Sylvain Lenfle & Christophe Midler, 2001. "Innovation-Based Competition and the Dynamics of Design in Upstream Suppliers," Post-Print hal-00262522, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2009. "Innovation dans les services et entrepreneuriaT : au-delà des conceptions industrialistes et technologistes du développement durable," Innovations, De Boeck Université, vol. 0(1), pages 59-86.
    2. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Working Papers hal-01111800, HAL.
    3. Sylvain Lenfle & Christophe Midler, 2010. "Innovation in Product-Related Services: The Contribution of Design Theory," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 30, Edward Elgar Publishing.
    4. Faridah Djellal & Faïz Gallouj, 2008. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Post-Print halshs-01113906, HAL.
    5. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    6. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

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