IDEAS home Printed from https://ideas.repec.org/p/gtr/gatrjs/gjbssr637.html
   My bibliography  Save this paper

Employee-Centered CSR in Driving Business Resilience

Author

Listed:
  • Mei Peng Low

    (Universiti Tunku Abdul Rahman, Bdr Sungai Long, 43000 Kajang, Malaysia Author-2-Name: Choon Sen Seah Author-2-Workplace-Name: Universiti Tunku Abdul Rahman, Bdr Sungai Long, 43000 Kajang, Malaysia Author-3-Name: Aye Aye Khin Author-3-Workplace-Name: Universiti Tunku Abdul Rahman, Bdr Sungai Long, 43000 Kajang, Malaysia Author-4-Name: Wei Fong Pok Author-4-Workplace-Name: Universiti Tunku Abdul Rahman, Bdr Sungai Long, 43000 Kajang, Malaysia Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

" Objective - The COVID-19 worldwide pandemic disrupted our lives with unprecedented predicaments. Obtaining external sources for most business entities to sail through these challenges is extremely challenging. Research has documented that organizational resources could be strategically managed to thrive and foster organizational resilience. (Low, 2023) and (Jordão et al., 2023) have unanimously agreed that human capital is the fundamental building block of organizational resilience. Methodology/Technique - This study explores the potential of employee-centered CSR in driving business resilience in times of crisis. Additionally, workplace well-being was tested for its mediator roles in augmenting the interrelationship between employee-centered CSR and business resilience. A quantitative approach was utilized with a self-administered questionnaire distributed to the fully employed employees during and after the post-COVID-19 period to reflect this study's research objective. Finding - The responses were tested by structural equation modeling (SEM) and revealed that employee-centered CSR is significant and positively related to business resilience. Workplace well-being also significantly mediated the relationship. The finding inspires that business entity can strategically reallocate their internal resources, particularly human capital, for Mathew effects. Novelty - Apart from organizational resilience, implementing employee-centered CSR acts as the protagonist of a business organization to attract and retain talented employees. Type of Paper - Empirical"

Suggested Citation

  • Mei Peng Low, 2023. "Employee-Centered CSR in Driving Business Resilience," GATR Journals gjbssr637, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:gjbssr637
    DOI: https://doi.org/10.35609/gjbssr.2023.11.3(2)
    as

    Download full text from publisher

    File URL: http://gatrenterprise.com/GATRJournals/GJBSSR/pdf_files/GJBSSRVol11(3)2023/2.Mei%20Peng%20Low.pdf
    Download Restriction: http://gatrenterprise.com/GATRJournals/online_submission.html
    File URL: https://libkey.io/https://doi.org/10.35609/gjbssr.2023.11.3(2)?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jan-Emmanuel De Neve & Ed Diener & Louis Tay & Cody Xuereb, 2013. "The Objective Benefits of Subjective Well-Being," CEP Discussion Papers dp1236, Centre for Economic Performance, LSE.
    2. Arjen Boin & Michel J. G. van Eeten, 2013. "The Resilient Organization," Public Management Review, Taylor & Francis Journals, vol. 15(3), pages 429-445, March.
    3. Brunetto, Yvonne & Dick, Tom & Xerri, Matthew & Cully, Ashley, 2020. "Building capacity in the healthcare sector: A strengths-based approach for increasing employees' well-being and organisational resilience," Journal of Management & Organization, Cambridge University Press, vol. 26(3), pages 309-323, May.
    4. Aguinis, Herman & Glavas, Ante, 2013. "Embedded Versus Peripheral Corporate Social Responsibility: Psychological Foundations," Industrial and Organizational Psychology, Cambridge University Press, vol. 6(4), pages 314-332, December.
    5. Stephanie Duchek, 2020. "Organizational resilience: a capability-based conceptualization," Business Research, Springer;German Academic Association for Business Research, vol. 13(1), pages 215-246, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Markolf Jossou & Solange Hernandez & Bruno Tiberghien, 2021. "Characterising the potential of territorial resilience. Proposal of an analysis framework by organisational competences [Caractériser le potentiel de résilience territoriale. Proposition d'un cadre," Post-Print hal-03966413, HAL.
    2. Nay Chi Khin Khin Oo & Sirisuhk Rakthin, 2022. "Integrative Review of Absorptive Capacity’s Role in Fostering Organizational Resilience and Research Agenda," Sustainability, MDPI, vol. 14(19), pages 1-27, October.
    3. Thea Paeffgen, 2022. "Organisational Resilience during COVID-19 Times: A Bibliometric Literature Review," Sustainability, MDPI, vol. 15(1), pages 1-29, December.
    4. Jelena Budak & Edo Rajh & Suncana Slijepcevic & Bruno Skrinjaric, 2020. "Theoretical concepts of consumer resilience to online privacy violation," Working Papers 2003, The Institute of Economics, Zagreb.
    5. Tapio Riepponen & Mikko Moilanen & Jaakko Simonen, 2023. "Themes of resilience in the economics literature: A topic modeling approach," Regional Science Policy & Practice, Wiley Blackwell, vol. 15(2), pages 326-356, April.
    6. Jurek, Kinga, 2023. "Wpływ Szoków Ekonomicznych I Środowiskowych Na Polskie Gospodarstwa Rolne W Latach 2010-2019," Roczniki (Annals), Polish Association of Agricultural Economists and Agribusiness - Stowarzyszenie Ekonomistow Rolnictwa e Agrobiznesu (SERiA), vol. 2023(4).
    7. Andrew E. Clark, 2015. "SWB as a Measure of Individual Well-Being," Working Papers halshs-01134483, HAL.
    8. Francesco Sarracino & Kelsey J. O’Connor, 2023. "Neo-humanism and COVID-19: Opportunities for a socially and environmentally sustainable world," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 18(1), pages 9-41, February.
    9. Vangelis Pitidis & Deodato Tapete & Jon Coaffee & Leon Kapetas & João Porto de Albuquerque, 2018. "Understanding the Implementation Challenges of Urban Resilience Policies: Investigating the Influence of Urban Geological Risk in Thessaloniki, Greece," Sustainability, MDPI, vol. 10(10), pages 1-24, October.
    10. M. Radic & P. Herrmann & P. Haberland & Carla R. Riese, 2022. "Development of a Business Model Resilience Framework for Managers and Strategic Decision-makers," Schmalenbach Journal of Business Research, Springer, vol. 74(4), pages 575-601, December.
    11. Jesús Peiró-Palomino & Andrés J. Picazo-Tadeo, 2018. "Assessing well-being in European regions. Does government quality matter?," Working Papers 2018/06, Economics Department, Universitat Jaume I, Castellón (Spain).
    12. Julia Eichholz & Nicole Hoffmann & Anja Schwering, 2024. "The role of risk management orientation and the planning function of budgeting in enhancing organizational resilience and its effect on competitive advantages during times of crises," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 35(1), pages 17-58, March.
    13. Papageorgiou, Athanasios, 2018. "The Effect of Immigration on the Well-Being of Native Populations: Evidence from the United Kingdom," MPRA Paper 93045, University Library of Munich, Germany.
    14. Nikolova, Milena, 2016. "Minding the happiness gap: Political institutions and perceived quality of life in transition," European Journal of Political Economy, Elsevier, vol. 45(S), pages 129-148.
    15. Seunghee Im & Yang Woon Chung & Ji Yeon Yang, 2016. "Employees’ Participation in Corporate Social Responsibility and Organizational Outcomes: The Moderating Role of Person–CSR Fit," Sustainability, MDPI, vol. 9(1), pages 1-14, December.
    16. Artjoms Ivlevs & Michail Veliziotis, 2018. "Local-level immigration and life satisfaction: The EU enlargement experience in England and Wales," Environment and Planning A, , vol. 50(1), pages 175-193, February.
    17. Sharma, Amalesh & Moses, Aditya Christopher & Borah, Sourav Bikash & Adhikary, Anirban, 2020. "Investigating the impact of workforce racial diversity on the organizational corporate social responsibility performance: An institutional logics perspective," Journal of Business Research, Elsevier, vol. 107(C), pages 138-152.
    18. Bernhard Fietz & Julia Hillmann & Edeltraud Guenther, 2021. "Cultural Effects on Organizational Resilience: Evidence from the NAFTA Region," Schmalenbach Journal of Business Research, Springer, vol. 73(1), pages 5-46, March.
    19. Chenguang Hu & Kyung Hwan Yun & Ziqi Su & Chang Xi, 2022. "Effective Crisis Management during Adversity: Organizing Resilience Capabilities of Firms and Sustainable Performance during COVID-19," Sustainability, MDPI, vol. 14(20), pages 1-20, October.
    20. Vijaya Krishnan, 2015. "Development of a Multidimensional Living Conditions Index (LCI)," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 120(2), pages 455-481, January.

    More about this item

    Keywords

    Organizational Resources; Organizational Resilience; Employee-Centered CSR; Workplace Well-Being; SEM; Human Capital;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gtr:gatrjs:gjbssr637. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Prof. Dr. Abd Rahim Mohamad (email available below). General contact details of provider: http://gatrenterprise.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.