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Innovation in Delivering Public Health Service: Practice In Banyuwangi Regency � Indonesia

Author

Listed:
  • Anugerah Yuka Asmara

    (PPKMI � Indonesian Institute of Sciences (LIPI), Indonesia Author-2-Name: Amy Yayuk Sri Rahayu Author-2-Workplace-Name: Faculty of Administrative Science � University of Indonesia (FIA-UI), 16424, Depok, Indonesia Author-3-Name: Author-3-Workplace-Name: Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

Objective - The objective of this study is to elaborate that innovation in public sector organizations (PSOs), especially in delivery of public service, is not mostly determined by top management in the public sector. A new paradigm of public management has led to the creation of a new cooperation scheme across actors in forms of co-design, co-production, and collaboration between public service supplier(s) and users. In the public sector, interconnectedness among actors to make innovation in public service delivery is rare. Methodology/Technique - The method of this research is a case study of 3 different health agencies (Puskesmas) in the Regency of Banyuwangi, East Java Province, Indonesia. All three Puskesmas agencies represent 3 different cultures influencing the practice of innovation in public health service delivered by them. Finding - The findings reveals that the practice of innovation in public service delivery within new paradigm of public management by which interconnectedness between public agency and local communities has occured. The findings of this study show that there is strikingly different impact of innovation delivered by the 3 Puskesmas agencies. Novelty - This study contributes to existing literature on public or organizational management that culture values of local communities as target groups cannot be neglected in implementing innovation in PSOs.Type of Paper - Empirical.

Suggested Citation

  • Anugerah Yuka Asmara, 2020. "Innovation in Delivering Public Health Service: Practice In Banyuwangi Regency � Indonesia," GATR Journals gjbssr552, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:gjbssr552
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    References listed on IDEAS

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    1. Paul Windrum, 2008. "Innovation and Entrepreneurship in Public Services," Chapters, in: Paul Windrum & Per Koch (ed.), Innovation in Public Sector Services, chapter 1, Edward Elgar Publishing.
    2. Anjula Gurtoo & Colin Williams (ed.), 2015. "Developing Country Perspectives on Public Service Delivery," Springer Books, Springer, edition 127, number 978-81-322-2160-9, February.
    3. Cristina Chaminade & Charles Esquist, 2010. "Rationales for Public Policy Intervention in the Innovation Process: Systems of Innovation Approach," Chapters, in: Ruud E. Smits & Stefan Kuhlmann & Phillip Shapira (ed.), The Theory and Practice of Innovation Policy, chapter 5, Edward Elgar Publishing.
    4. Paul Windrum & Per Koch (ed.), 2008. "Innovation in Public Sector Services," Books, Edward Elgar Publishing, number 4030.
    5. Ruud E. Smits & Stefan Kuhlmann & Phillip Shapira (ed.), 2010. "The Theory and Practice of Innovation Policy," Books, Edward Elgar Publishing, number 4181.
    6. Bern R. Martin, 2010. "Inside the Public Scientific System: Changing Modes of Knowledge Production," Chapters, in: Ruud E. Smits & Stefan Kuhlmann & Phillip Shapira (ed.), The Theory and Practice of Innovation Policy, chapter 2, Edward Elgar Publishing.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Innovation; Public Service; Health Service; Banyuwangi; Indonesia.;
    All these keywords.

    JEL classification:

    • H80 - Public Economics - - Miscellaneous Issues - - - General
    • H89 - Public Economics - - Miscellaneous Issues - - - Other

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