IDEAS home Printed from https://ideas.repec.org/p/gro/rugsom/05a06.html
   My bibliography  Save this paper

Interpreting an ERP implementation from a stakeholder perspective

Author

Listed:
  • Boonstra, A.

    (Groningen University)

Abstract

ERP systems are software packages that enable the integration of transactions oriented data and business processes throughout an organization. ERP implementation can be viewed as an organizational change process: many problems related to ERP implementation are related to a misfit of the system with the characteristics of the organization. This article uses the evidence of a case study to uncover some important dimensions of the organizational change issues related to ERP implementation. The study shows how ERP implementation can impact the interests of stakeholders of the ERP-system and how these groups may react by influencing the course of events, for example by altering the design and implementation in ways that are more consistent with their interests. Understanding the possible impact of ERP on particular interests of stakeholders may help project managers and others to manage ERP implementations more effectively.

Suggested Citation

  • Boonstra, A., 2005. "Interpreting an ERP implementation from a stakeholder perspective," Research Report 05A06, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    • Handle: RePEc:gro:rugsom:05a06
    as

    Download full text from publisher

    File URL: http://irs.ub.rug.nl/ppn/288212517
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Faith Noble & Michael Newman, 1993. "Integrated System, Autonomous Departments: Organizational Invalidity And System Change In A University," Journal of Management Studies, Wiley Blackwell, vol. 30(2), pages 195-219, March.
    2. Wanda J. Orlikowski, 1992. "The Duality of Technology: Rethinking the Concept of Technology in Organizations," Organization Science, INFORMS, vol. 3(3), pages 398-427, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mariek Vanden Abeele & Ralf De Wolf & Rich Ling, 2018. "Mobile Media and Social Space: How Anytime, Anyplace Connectivity Structures Everyday Life," Media and Communication, Cogitatio Press, vol. 6(2), pages 5-14.
    2. Emmanuelle Vaast & Geoff Walsham, 2009. "Trans-Situated Learning: Supporting a Network of Practice with an Information Infrastructure," Information Systems Research, INFORMS, vol. 20(4), pages 547-564, December.
    3. Pradeep Racherla & Munir Mandviwalla, 2013. "Moving from Access to Use of the Information Infrastructure: A Multilevel Sociotechnical Framework," Information Systems Research, INFORMS, vol. 24(3), pages 709-730, September.
    4. repec:dau:papers:123456789/4907 is not listed on IDEAS
    5. Pamela J. Hinds & Diane E. Bailey, 2003. "Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams," Organization Science, INFORMS, vol. 14(6), pages 615-632, December.
    6. Pascale Amans & Agnes Mazars & Fabienne Villesèque-Dubus, 2013. "Techniques de gestion et organisations du spectacle vivant : quels dispositifs de soutien et quelles interactions pour l'innovation artistique ?," Post-Print hal-01002362, HAL.
    7. Wanda J. Orlikowski & C. Suzanne Iacono, 2001. "Research Commentary: Desperately Seeking the “IT” in IT Research—A Call to Theorizing the IT Artifact," Information Systems Research, INFORMS, vol. 12(2), pages 121-134, June.
    8. Philip J. Dobson, 2001. "The Philosophy of Critical Realism—An Opportunity for Information Systems Research," Information Systems Frontiers, Springer, vol. 3(2), pages 199-210, June.
    9. Klaus Brockhoff, 2006. "Technologischer Wandel und Corporate Governance," Schmalenbach Journal of Business Research, Springer, vol. 58(54), pages 7-31, January.
    10. Sara Cannizzaro & Rob Procter & Sinong Ma & Carsten Maple, 2020. "Trust in the smart home: Findings from a nationally representative survey in the UK," PLOS ONE, Public Library of Science, vol. 15(5), pages 1-30, May.
    11. Yekinni Oyedeji Taofeeq & Owolabi Ayotunde Olayinka & Obaniyi Kayode Samuel, 2023. "Extension Practitioners Perception and Constraints on ICT Use in Southwestern Nigeria," SAGE Open, , vol. 13(4), pages 21582440231, December.
    12. V. L. Tambovtsev, 2019. "Institutions-technologies interaction and economic growth," Journal of New Economy, Ural State University of Economics, vol. 20(2), pages 55-70, May.
    13. repec:dau:papers:123456789/15200 is not listed on IDEAS
    14. Franck Aggeri & Julie Labatut, 2010. "La gestion au prisme de ses instruments. Une analyse généalogique des approches théoriques fondées sur les instruments de gestion," Revue Finance Contrôle Stratégie, revues.org, vol. 13(3), pages 5-37., September.
    15. Yang Liu & Moses Olabhele Esangbedo & Sijun Bai, 2019. "Adaptability of Inter-Organizational Information Systems Based on Organizational Identity: Some Factors of Partnership for the Goals," Sustainability, MDPI, vol. 11(5), pages 1-20, March.
    16. Andreas D. Landmark & Johan E. Ravn & Hans Y. Torvatn & Lisbeth Øyum, 2024. "Digital Transformations Through the Lens of the Collaborative, Co-Generative and Domesticative," Systemic Practice and Action Research, Springer, vol. 37(5), pages 537-548, October.
    17. Andrew Hargadon & Angelo Fanelli, 2002. "Action and Possibility: Reconciling Dual Perspectives of Knowledge in Organizations," Organization Science, INFORMS, vol. 13(3), pages 290-302, June.
    18. XiaoHu Wang & XiaNan Wei & Montgomery Wart & Alma McCarthy & Cheol Liu & Soonhee Kim & David H. Ready, 2023. "The role of E-leadership in ICT utilization: a project management perspective," Information Technology and Management, Springer, vol. 24(2), pages 99-113, June.
    19. Daniel Beverungen, 2014. "Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(4), pages 191-202, August.
    20. Michiel Bal & Jos Benders & Lander Vermeerbergen, 2022. "‘Bringing the Covert into the Open’: A Case Study on Technology Appropriation and Continuous Improvement," IJERPH, MDPI, vol. 19(10), pages 1-17, May.
    21. Stephen R. Barley & Debra E. Meyerson & Stine Grodal, 2011. "E-mail as a Source and Symbol of Stress," Organization Science, INFORMS, vol. 22(4), pages 887-906, August.
    22. Adhikari, Pawan & Upadhaya, Bedanand & Wijethilake, Chaminda & Dhakal Adhikari, Shovita, 2023. "The sociomateriality of digitalisation in Nepalese NGOs," The British Accounting Review, Elsevier, vol. 55(5).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gro:rugsom:05a06. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Hanneke Tamling (email available below). General contact details of provider: https://edirc.repec.org/data/ferugnl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.