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The Critical Success Factors Of Performance Measurement For Malaysian Smes In Manufacturing Sectors: A Proposed Framework

Author

Listed:
  • Nur Naha Abu Mansor Author_Email: nurnaha@utm.my

    (Faculty of Management and Human Resource Development,Universiti Teknologi Malaysia)

  • Farhad Sanjari Fard

    (Faculty of Management and Human Resource Development,Universiti Teknologi Malaysia)

  • Azzman Mohamed

    (Iskandar Development Management Services, Johor Bahru, Malaysia)

Abstract

No abstract is available for this item.

Suggested Citation

  • Nur Naha Abu Mansor Author_Email: nurnaha@utm.my & Farhad Sanjari Fard & Azzman Mohamed, 2011. "The Critical Success Factors Of Performance Measurement For Malaysian Smes In Manufacturing Sectors: A Proposed Framework," 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding 2011-520, Conference Master Resources.
    • Handle: RePEc:cms:2icb11:2011-520
    as

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    File URL: http://www.internationalconference.com.my/proceeding/2ndicber2011_proceeding/520-2nd%20ICBER%202011%20PG%202660-2686%20Malaysian%20SMEs.pdf
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    References listed on IDEAS

    as
    1. Thomas C. Powell, 1995. "Total quality management as competitive advantage: A review and empirical study," Strategic Management Journal, Wiley Blackwell, vol. 16(1), pages 15-37.
    2. Salaheldin Ismail Salaheldin, 2009. "Critical success factors for TQM implementation and their impact on performance of SMEs," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 58(3), pages 215-237, March.
    3. Mike Bourne, Andy Neely, John Mills, Ken Platts, 2003. "Implementing performance measurement systems: a literature review," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 5(1), pages 1-24.
    4. Hee‐Jae Cho & Vladimir Pucik, 2005. "Relationship between innovativeness, quality, growth, profitability, and market value," Strategic Management Journal, Wiley Blackwell, vol. 26(6), pages 555-575, June.
    5. Mihai Drăghici & Andreea Jenica Petcu, 2010. "TQM and Six Sigma – the Role and Impact on Service Organization," Romanian Economic Journal, Department of International Business and Economics from the Academy of Economic Studies Bucharest, vol. 13(36), pages 123-135, June.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Rashidah Binti Mohamad Ibrahim & Abasiti Victor Abraham & Wan Abd Aziz Bin Wan Mohd Amin, 2021. "Evaluation of Small and Medium Sized Enterprise Innovation Performance Growth in Malaysia," International Journal of Business and Management, Canadian Center of Science and Education, vol. 13(10), pages 161-161, July.

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    More about this item

    Keywords

    quality management; performance measurement; critical success factors; small and medium enterprise;
    All these keywords.

    JEL classification:

    • M0 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General

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