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Contagion émotionnelle facteur modérateur de créativité et de performance de groupe au travail?

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  • Delphine Van Hoorebeke

Abstract

The impact of social processes in working groups becomes a great managerial interest, being given the organizational tendency to direct itself towards team work. To support the performance of group, research in management carried a particular accent on the cognitive aspect of the interpersonal relationships, exploring the way and the cognitive processes of share of ideas and memories. In this domain, the emotional aspect remains under considered. The diffusion of the emotions in a group is, however, an intrinsic characteristic with the existence of a group (Sandelands and Clear St, 1993, p. 445). If the results of an experimental study on 223 managers indicate that the cohesion of group has an influence on the performance of the team, the emotional contagion, as an independent variable, explains it more and in a way much more significant. Comprendre l'impact des processus sociaux dans les groupes de travail devient un intérêt managérial primordial, étant donné la tendance organisationnelle à s'orienter davantage vers le travail en équipe. Pour favoriser la performance de groupe, la recherche en management a porté un accent particulier sur l'aspect cognitif des relations interpersonnelles, explorant la façon et les processus cognitifs de partage des idées, mémoires et construits. L'aspect affectif y demeure inconsidéré. La diffusion des émotions dans un groupe est, pourtant, une caractéristique intrinsèque à l'existence d'un groupe (Sandelands et St Clair, 1993, p. 445). Si les résultats d'une étude expérimentale sur 223 cadres indiquent que la cohésion de groupe a une influence sur la performance de l'équipe, la contagion émotionnelle, en tant que variable indépendante, l'explique davantage et de façon bien plus significative.

Suggested Citation

  • Delphine Van Hoorebeke, 2009. "Contagion émotionnelle facteur modérateur de créativité et de performance de groupe au travail?," CIRANO Working Papers 2009s-16, CIRANO.
    • Handle: RePEc:cir:cirwor:2009s-16
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    File URL: https://cirano.qc.ca/files/publications/2009s-16.pdf
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    References listed on IDEAS

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    Keywords

    team working performance; emotional contagion; experimentation; performance d'équipe; contagion émotionnelle; expérimentation;
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