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Servicios Financieros Digitales en Colombia: Una caracterización y análisis de riesgos potenciales

Author

Listed:
  • José Bran-Guevara
  • Luisa Fernanda Hernández-Ávila
  • Daniela McAllister-Harker

Abstract

Este documento presenta un análisis de los avances en servicios de crédito y pagos digitales en Colombia, con énfasis en sus características y riesgos potenciales que enfrentan los usuarios, oferentes de servicios y la banca central. Para cumplir con este propósito se llevaron a cabo consultas y simulaciones de solicitud de servicios en sitios web de algunos oferentes destacados. Entre sus características destaca la existencia de costos para los usuarios que pueden limitar su aceptación y uso. En relación a los riesgos potenciales, es posible reconocer algunos presentes en los servicios financieros tradicionales, como los asociados a la solvencia de los captadores de dinero, el crecimiento del crédito, el riesgo de no pago y el sobreendeudamiento de los hogares; mientras que otros son propios de los servicios digitales, como el fraude electrónico o la participación de actores no regulados en la oferta de servicios financieros, lo que podría afectar la estabilidad financiera y la efectividad de la política monetaria del banco central. Finalmente, el documento resalta la posición actual de la regulación financiera en Colombia frente a la promoción de servicios financieros digitales y algunas medidas que pueden apoyar esta labor y la mitigación de riesgos. Entre otras, son importantes la promoción de la educación económica, financiera y tecnológica, y la actualización de la regulación de los sistemas de pago de bajo valor en el país. **** ABSTRACT: This document analyses recent developments in digital credit and payments platforms in Colombia. It explores digital financial services characteristics, and the potential risks faced by users, providers, and the central bank. We compiled information obtained by simulated products requests on some digital financial services providers' websites. identify We Identified the presence of costs associated with the use of financial digital services, which can constrain users' acceptance and further expansion of these types of services. Furthermore, we recognized intrinsic risks associated with digital services such as electronic fraud and the emergence of unregulated institutions in the financial system, which could impact financial stability and the effectiveness of the monetary policy. Finally, the document presents how digital financial services are promoted in Colombia and some recommendations to financial authorities to foster its usage and mitigate risks. Some of those measures are related to the promotion of economic, financial, and technological education programs and the update of the low-value payment systems regulation.

Suggested Citation

  • José Bran-Guevara & Luisa Fernanda Hernández-Ávila & Daniela McAllister-Harker, 2022. "Servicios Financieros Digitales en Colombia: Una caracterización y análisis de riesgos potenciales," Borradores de Economia 1193, Banco de la Republica de Colombia.
    • Handle: RePEc:bdr:borrec:1193
    DOI: 10.32468/be.1193
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    More about this item

    Keywords

    Crédito digital; pagos digitales; servicios financieros; regulación financiera; digital credit; digital payments; financial services; financial regulation;
    All these keywords.

    JEL classification:

    • E42 - Macroeconomics and Monetary Economics - - Money and Interest Rates - - - Monetary Sytsems; Standards; Regimes; Government and the Monetary System
    • E58 - Macroeconomics and Monetary Economics - - Monetary Policy, Central Banking, and the Supply of Money and Credit - - - Central Banks and Their Policies
    • G28 - Financial Economics - - Financial Institutions and Services - - - Government Policy and Regulation
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

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