A Branch-Price-Cut-And-Switch Approach for Optimizing Team Formation and Routing for Airport Baggage Handling Tasks with Stochastic Travel Times

In airport operations, optimally using dedicated personnel for baggage handling tasks plays a crucial role in the design of resource-efficient processes. Teams of workers with different qualifications must be formed, and loading or unloading tasks must be assigned to them. Each task has a time window within which it can be started and should be finished. Violating these temporal restrictions incurs severe financial penalties for the operator. In practice, various components of this process are subject to uncertainties. We consider the aforementioned problem under the assumption of stochastic travel times across the apron. We present two binary program formulations to model the problem at hand and solve it with a Branch-Price-Cut-and-Switch approach, in which we dynamically switch between two master problem formulations. Furthermore, we use an exact separation method to identify violated rank-1 Chv\'atal-Gomory cuts and utilize an efficient branching rule relying on task finish times. We test the algorithm on instances generated based on real-world data from a major European hub airport with a planning horizon of up to two hours, 30 flights per hour, and three available task execution modes to choose from. Our results indicate that our algorithm is able to significantly outperform existing solution approaches. Moreover, an explicit consideration of stochastic travel times allows for solutions that utilize the available workforce more efficiently, while simultaneously guaranteeing a stable service level for the baggage handling operator.