IDEAS home Printed from https://ideas.repec.org/p/ags/ifma99/346538.html
   My bibliography  Save this paper

Enhancing the Competitiveness of South African Agribusiness Firms: The Role of the ISO 9000 Quality Assurnace Standards

Author

Listed:
  • Turner, C.R.
  • G.F. Ortmann, G.F.

Abstract

Worldwide, the ISO 9000 quality assurance standards have received considerable support from firms seeking to improve their economic competitiveness. This paper focusses on South African agribusiness firms ’ experiences with the ISO 9000 standards. A postal survey was conducted amongst 92 agribusiness firms to determine the extent of adoption of ISO 9000, reasons for certification atul to identify the costs and benefits of adopting these standards. About 36 percent of respondent firms were certified. The desire to improve customer service, a basis for quality improvement and the need to improve operational efficiency (reduce wastage) were the most important factors influencing certification. Respondents reportedfinancial, managerial and production benefits following certification. Discriminant analysis revealed that ISO 9000 certified firms tended to be larger, established firms with parent company affiliation, manufacturing products derived from agricultural output and exporting to developed countries. Most non-certified firms had adopted an alternative quality assurance system.

Suggested Citation

  • Turner, C.R. & G.F. Ortmann, G.F., 1999. "Enhancing the Competitiveness of South African Agribusiness Firms: The Role of the ISO 9000 Quality Assurnace Standards," 12th Congress, Durban, South Africa, July 18-24, 1999 346538, International Farm Management Association.
    • Handle: RePEc:ags:ifma99:346538
    DOI: 10.22004/ag.econ.346538
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Keywords

    Agribusiness;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ags:ifma99:346538. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: AgEcon Search (email available below). General contact details of provider: https://edirc.repec.org/data/ifmaaea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.