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Sustainable urban logistics concepts: A collaborative design approach considering stakeholder perspectives

In: Changing Tides: The New Role of Resilience and Sustainability in Logistics and Supply Chain Management – Innovative Approaches for the Shift to a New Era. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 33

Author

Listed:
  • Teschendorf, Robert
  • Engelhardt, Maximilian
  • Malzahn, Birte
  • Husemann, Markus
  • Butz, Christian
  • Seeck, Stephan

Abstract

Purpose: Goods flows in cities increase due to urbanization and growing e-commerce. Deliveries become more fragmented and more difficult to consolidate and control. This leads to an ever-increasing strain on urban infrastructure and logistics systems. With our work, we aim to design a stakeholder-oriented urban logistics concept to improve sustainability and relieve urban infrastructure. Methodology: We chose a design thinking approach augmented by proven scientific methods. First, we analyzed the requirements of urban logistics stakeholders by conducting both a literature review and twenty-one qualitative interviews. Second, we carried out ideation workshops with different stakeholder groups to elaborate new solutions for urban goods flows. Findings: The findings offer deep insights into urban logistics stakeholders' challenges, requirements and wishes and outline a clear point of reference for the development of sustainable urban logistics concepts. The results show stakeholders' strong focus on consolidation, on intermodal transport and on a better connectivity between relevant IT applications as well as a strong interest in autonomous transportation systems. Originality: The work evaluates innovative urban logistics concepts empirically that have not yet been developed, designed or further investigated in this combination before. Thus, numerous opportunities for further work using modelling, simulation or field-testing are offered.

Suggested Citation

  • Teschendorf, Robert & Engelhardt, Maximilian & Malzahn, Birte & Husemann, Markus & Butz, Christian & Seeck, Stephan, 2022. "Sustainable urban logistics concepts: A collaborative design approach considering stakeholder perspectives," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Jahn, Carlos & Blecker, Thorsten & Ringle, Christian M. (ed.), Changing Tides: The New Role of Resilience and Sustainability in Logistics and Supply Chain Management – Innovative Approaches for the Shift to a New , volume 33, pages 799-822, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    • Handle: RePEc:zbw:hiclch:267207
    DOI: 10.15480/882.4698
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    References listed on IDEAS

    as
    1. Amaya, Johanna & Arellana, Julian & Delgado-Lindeman, Maira, 2020. "Stakeholders perceptions to sustainable urban freight policies in emerging markets," Transportation Research Part A: Policy and Practice, Elsevier, vol. 132(C), pages 329-348.
    2. Niklas Arvidsson & Michael Browne, 2013. "A review of the success and failure of tram systems to carry urban freight: the implications for a low emission intermodal solution using electric vehicles on trams," European Transport \ Trasporti Europei, ISTIEE, Institute for the Study of Transport within the European Economic Integration, issue 54, pages 1-5.
    3. Seeck, Stephan & Engelhardt, Maximilian, 2021. "New opportunities for smart urban logistics - Results of a field study," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Jahn, Carlos & Kersten, Wolfgang & Ringle, Christian M. (ed.), Adapting to the Future: Maritime and City Logistics in the Context of Digitalization and Sustainability. Proceedings of the Hamburg International Conf, volume 32, pages 37-62, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
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