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Conceptual framework for a digital organization

In: Adapting to the Future: How Digitalization Shapes Sustainable Logistics and Resilient Supply Chain Management. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 31

Author

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  • Schröder, Meike
  • Pahlevan, Sonja

Abstract

Purpose: Innovative technologies are forcing companies to incorporate digitization more into their value creation processes in order to remain competitive long-term. A transformation to a digital organization is therefore required. Aim of the paper is to identify which key components should be covered during the transformation to a digital organization and should therefore be part of a conceptual framework. The conceptual framework will help companies achieving a holistic transformation into a digital organization. Methodology: Based on an analysis of the literature, the key components necessary to successfully transition to digital organization are identified. The relevance of these core topics are then examined with the help of expert interviews. Based on the results, a conceptual framework for a holistic transformation into a digital organization is developed. Findings: Six key components are identified for the framework, which represent the basic requirements for the transformation into the digital organization. Furthermore, drivers as well as challenges are shown that companies have to overcome in the digital transformation. Originality: Scientifically sound concepts that include a holistic approach to transformation into a digital organization have, until now, lacked the scientific methods used to collect the content. The development of our framework has a scientifically grounding.

Suggested Citation

  • Schröder, Meike & Pahlevan, Sonja, 2021. "Conceptual framework for a digital organization," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Ringle, Christian M. & Blecker, Thorsten (ed.), Adapting to the Future: How Digitalization Shapes Sustainable Logistics and Resilient Supply Chain Management. Proceedings of the Hamburg Internationa, volume 31, pages 723-746, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    • Handle: RePEc:zbw:hiclch:249635
    DOI: 10.15480/882.3987
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    References listed on IDEAS

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    1. Ahmed Bounfour, 2016. "Digital Futures, Digital Transformation," Progress in IS, Springer, edition 1, number 978-3-319-23279-9.
    2. Hess, Thomas & Matt, Christian & Benlian, Alexander & Wiesböck, Florian, 2016. "Options for Formulating a Digital Transformation Strategy," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 81032, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    3. Charles C. Snow & Øystein Devik Fjeldstad & Arthur M. Langer, 2017. "Designing the digital organization," Journal of Organization Design, Springer;Organizational Design Community, vol. 6(1), pages 1-13, December.
    4. Mettler, Tobias & Pinto, Roberto, 2018. "Evolutionary paths and influencing factors towards digital maturity: An analysis of the status quo in Swiss hospitals," Technological Forecasting and Social Change, Elsevier, vol. 133(C), pages 104-117.
    5. Hess, Thomas & Matt, Christian & Benlian, Alexander & Wiesböck, Florian, 2016. "Options for Formulating a Digital Transformation Strategy," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 82423, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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