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Digital Transformation of Banks: The Case of DBS

In: Financial Management in the Digital Economy

Author

Listed:
  • Kok Choon Tay
  • Calvin M. L. Chan

Abstract

The digital economy has redefined the way people do business, and banking is no exception. Established banks are experiencing tough competition. Global technology companies are looking to disrupt the banking business. These agile technology companies, with the potential to emerge as digital banks, are actively expanding their product portfolio, capitalizing on their deep technical expertise while aggressively seeking collaboration opportunities to invest in more customer-centric products…

Suggested Citation

  • Kok Choon Tay & Calvin M. L. Chan, 2021. "Digital Transformation of Banks: The Case of DBS," World Scientific Book Chapters, in: David Kuo Chuen Lee & Ding Ding & Chong Guan (ed.), Financial Management in the Digital Economy, chapter 8, pages 141-161, World Scientific Publishing Co. Pte. Ltd..
  • Handle: RePEc:wsi:wschap:9789811230011_0008
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    Citations

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    Cited by:

    1. Dorow, Max & Hastenteufel, Jessica & Weber, Susanne Theresia, 2023. "Auswirkungen der Digitalisierung auf das Controlling und die Rolle der Controller:innen," IU Discussion Papers - Business & Management 4 (Juni 2023), IU International University of Applied Sciences.
    2. Abate, Gashaw T. & Abay, Kibrom A. & Chamberlin, Jordan & Kassim, Yumna & Spielman, David J. & Paul Jr Tabe-Ojong, Martin, 2023. "Digital tools and agricultural market transformation in Africa: Why are they not at scale yet, and what will it take to get there?," Food Policy, Elsevier, vol. 116(C).
    3. Choung, Youngjoo & Chatterjee, Swarn & Pak, Tae-Young, 2023. "Digital Financial Literacy and Financial Well-Being," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, issue Journal P, pages 1-1.
    4. Alaa Tag Eldin Mohamed, 2022. "Enhancing The Role Of Human Resource Management In Digital Transformation Of Egyptian Universities. A Case Study Of South Valley University," INTERNATIONAL SCIENTIFIC AND PRACTICAL CONFERENCE "HUMAN RESOURCE MANAGEMENT", University of Economics - Varna, issue 1, pages 104-112.
    5. Fouquet, Roger & Hippe, Ralph, 2022. "Twin transitions of decarbonisation and digitalisation: a historical perspective on energy and information in European economies," LSE Research Online Documents on Economics 115544, London School of Economics and Political Science, LSE Library.
    6. Huang, Wenyang & Gao, Tianxiao & Hao, Yun & Wang, Xiuqing, 2023. "Transformer-based forecasting for intraday trading in the Shanghai crude oil market: Analyzing open-high-low-close prices," Energy Economics, Elsevier, vol. 127(PA).
    7. Hocke, Simone & Klee, Andreas, 2023. "Transformation in der Arbeitswelt gestalten: Welchen Beitrag leistet eine akademische Weiterbildung von Betriebs- und Personalräten?," Working Paper Forschungsförderung 309, Hans-Böckler-Stiftung, Düsseldorf.
    8. Li, Dan & Li, Yijun & Wang, Chaoqun & Chen, Min & Wu, Qi, 2023. "Forecasting carbon prices based on real-time decomposition and causal temporal convolutional networks," Applied Energy, Elsevier, vol. 331(C).
    9. Kanjina, Sukit, 2021. "Farmers' Use of Social Media and its Implications for Agricultural Extension: Evidence from Thailand," Asian Journal of Agriculture and Rural Development, Asian Economic and Social Society (AESS), vol. 11(04), January.
    10. Blind, Knut & Niebel, Crispin, 2022. "5G roll-out failures addressed by innovation policies in the EU," Technological Forecasting and Social Change, Elsevier, vol. 180(C).
    11. Ferilli, Greta Benedetta & Palmieri, Egidio & Miani, Stefano & Stefanelli, Valeria, 2024. "The impact of FinTech innovation on digital financial literacy in Europe: Insights from the banking industry," Research in International Business and Finance, Elsevier, vol. 69(C).
    12. Kim, Hyung-Min & Kim, Seongcheol, 2022. "The show must go on: Why Korea lost its first-mover advantage in Esports and how it can become a major player again," Technological Forecasting and Social Change, Elsevier, vol. 179(C).

    More about this item

    Keywords

    Digital Assets; Blockchain; Blockchain Applications; Financial Technology; Digital Payment; Cryptocurrency; Financial Inclusion; Financial Management; Digital Economy; Digital Transformation; Robo Advisory; Digital Branding; Financial Services;
    All these keywords.

    JEL classification:

    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • G2 - Financial Economics - - Financial Institutions and Services

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