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Conceptualizing the STOF Model

In: Mobile Service Innovation and Business Models

Author

Listed:
  • H. Bouwman

    (Policy and Management of Delft University of Technology
    Åbo Akademi)

  • E. Faber

    (The Networked Business group of Telematica Instituut)

  • T. Haaker

    (The Networked Business group of Telematica Instituut)

  • B. Kijl

    (The School of Management and Governance University of Twente)

  • M. Reuver

    (The Information and Communication Technology section of Delft University of Technology)

Abstract

Services and services innovation are directly related to and dependent on innovations in business models. In this chapter, we discuss the main theoretical background of the STOF model and its four core components, i.e. services, technology, organizational arrangements and financial issues, which will lay the foundations for the method used in designing business models for (mobile internet) services. We discuss the conceptual background and translate the theoretical insights into more design-oriented issues. Then, we make the transition to a model that helps us understand the dynamics involved in the success of business models, i.e. long-term profitability and market adoption of the service to be designed. In the next chapter we will discuss the Critical Design Issues (CDIs) and Critical Success Factors (CSFs) that are part of the STOF approach.

Suggested Citation

  • H. Bouwman & E. Faber & T. Haaker & B. Kijl & M. Reuver, 2008. "Conceptualizing the STOF Model," Springer Books, in: Harry Bouwman & Henny Vos & Timber Haaker (ed.), Mobile Service Innovation and Business Models, chapter 2, pages 31-70, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-79238-3_2
    DOI: 10.1007/978-3-540-79238-3_2
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    Citations

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    Cited by:

    1. Smirnov S.A., 2018. "Design of Control Systems: Top Management Priorities when Choosing a Business Model," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 561-566.
    2. Johannes S. Schwarz & Christine Legner, 2020. "Business model tools at the boundary: exploring communities of practice and knowledge boundaries in business model innovation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(3), pages 421-445, September.
    3. Andreja Pucihar & Gregor Lenart & Mirjana Kljajić Borštnar & Doroteja Vidmar & Marjeta Marolt, 2019. "Drivers and Outcomes of Business Model Innovation—Micro, Small and Medium-Sized Enterprises Perspective," Sustainability, MDPI, vol. 11(2), pages 1-17, January.
    4. Oktay Turetken & Paul Grefen & Rick Gilsing & O. Ege Adali, 2019. "Service-Dominant Business Model Design for Digital Innovation in Smart Mobility," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(1), pages 9-29, February.
    5. César Martínez-Olvera & Jaime Mora-Vargas, 2019. "A Comprehensive Framework for the Analysis of Industry 4.0 Value Domains," Sustainability, MDPI, vol. 11(10), pages 1-21, May.
    6. Anika Süß & Kristina Höse & Uwe Götze, 2021. "Sustainability-Oriented Business Model Evaluation—A Literature Review," Sustainability, MDPI, vol. 13(19), pages 1-15, September.
    7. Veile, Johannes W. & Schmidt, Marie-Christin & Voigt, Kai-Ingo, 2022. "Toward a new era of cooperation: How industrial digital platforms transform business models in Industry 4.0," Journal of Business Research, Elsevier, vol. 143(C), pages 387-405.
    8. Feijoo, Claudio & Gómez-Barroso, José-Luis & Aguado, Juan-Miguel & Ramos, Sergio, 2012. "Mobile gaming: Industry challenges and policy implications," Telecommunications Policy, Elsevier, vol. 36(3), pages 212-221.
    9. Jörg Weking & Andreas Hein & Markus Böhm & Helmut Krcmar, 2020. "A hierarchical taxonomy of business model patterns," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(3), pages 447-468, September.
    10. Marc Bogdanowicz & Giuditta de Prato & Daniel Nepelski & Jean-Paul Simon & Wainer Lusoli, 2010. "Born Digital / Grown Digital: Assessing the Future Competitiveness of the EU Video Games Software Industry," JRC Research Reports JRC60711, Joint Research Centre.
    11. Stefanie Steinhauser, 2019. "Network-Based Business Models, the Institutional Environment, and the Diffusion of Digital Innovations: Case Studies of Telemedicine Networks in Germany," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 71(3), pages 343-383, August.

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