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How can Tourist Attractions Profit from Augmented Reality?

In: Augmented Reality and Virtual Reality

Author

Listed:
  • Eleanor E. Cranmer

    (Manchester Metropolitan University)

  • M. Claudia Dieck

    (Manchester Metropolitan University)

  • Timothy Jung

    (Manchester Metropolitan University)

Abstract

The benefits, value and potential of Augmented Reality (AR) are widely researched. However, the value of AR is most commonly discussed in relation to enhancing the tourist experience, rather than generating revenue or economic returns. Although AR promises to add value to the visitor experience and generate associated benefits, the financial implications and revenue model for AR implementation remain uncertain and therefore too much of a financial risk for most tourist organisations, typically Small to Medium Sized Enterprises (SMEs) characterised by limited funding. Thus, using the case of UNESCO recognised Geevor Tin Mine Museum, in Cornwall, UK, this study identifies ways in which tourism organisations can profit from AR implementation. Fifty semi-structured interviews with Geevor stakeholders, analysed using content analysis reveal a number of ways AR can be introduced to increase revenue generation and profits, therefore filling a gap in research and minimising the risk for managers and practitioners considering AR implementation.

Suggested Citation

  • Eleanor E. Cranmer & M. Claudia Dieck & Timothy Jung, 2018. "How can Tourist Attractions Profit from Augmented Reality?," Progress in IS, in: Timothy Jung & M. Claudia tom Dieck (ed.), Augmented Reality and Virtual Reality, pages 21-32, Springer.
  • Handle: RePEc:spr:prochp:978-3-319-64027-3_2
    DOI: 10.1007/978-3-319-64027-3_2
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    Citations

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    Cited by:

    1. Xinlu Wen & Marios Sotiriadis & Shiwei Shen, 2023. "Determining the Key Drivers for the Acceptance and Usage of AR and VR in Cultural Heritage Monuments," Sustainability, MDPI, vol. 15(5), pages 1-24, February.
    2. Răzvan Gabriel Boboc & Mihai Duguleană & Gheorghe-Daniel Voinea & Cristian-Cezar Postelnicu & Dorin-Mircea Popovici & Marcello Carrozzino, 2019. "Mobile Augmented Reality for Cultural Heritage: Following the Footsteps of Ovid among Different Locations in Europe," Sustainability, MDPI, vol. 11(4), pages 1-20, February.
    3. Diego A. Barrado-Timón & Carmen Hidalgo-Giralt, 2019. "The Historic City, Its Transmission and Perception via Augmented Reality and Virtual Reality and the Use of the Past as a Resource for the Present: A New Era for Urban Cultural Heritage and Tourism?," Sustainability, MDPI, vol. 11(10), pages 1-26, May.

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