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Legacy of Excellence: The Case of the United Arab Emirates (UAE)

In: Achieving Organizational Excellence

Author

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  • Flevy Lasrado

    (University of Wollongong in Dubai)

Abstract

This chapter illustrates the United Arab Emirates legacy of excellence. It covers the initiatives such as development of Dubai Quality Award, Dubai government Excellence Program, Fourth Cycle of the Government Excellence System, Introduction of ISO certifications. It also discusses some prominent examples of the most commonly used improvement initiatives aimed at achieving organizational excellence in the UAE including recent fourth cycle of the government excellence model. In addition, this chapter, explores the various approaches that have been initiated to boost excellence in the UAE, as well as their motivations, benefits and recommendations that can be made for quality-conscious organizations. The common good practices concerning quality that have been adopted, especially among the Dubai Quality winners are also discussed alongside discussions on what the future holds for excellence in the region.

Suggested Citation

  • Flevy Lasrado, 2018. "Legacy of Excellence: The Case of the United Arab Emirates (UAE)," Management for Professionals, in: Achieving Organizational Excellence, chapter 3, pages 37-56, Springer.
    • Handle: RePEc:spr:mgmchp:978-3-319-70075-5_3
    DOI: 10.1007/978-3-319-70075-5_3
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    Cited by:

    1. repec:eur:ejesjr:377 is not listed on IDEAS
    2. Flevy Lasrado & Norhayati Zakaria, 2020. "Go green! Exploring the organizational factors that influence self-initiated green behavior in the United Arab Emirates," Asia Pacific Journal of Management, Springer, vol. 37(3), pages 823-850, September.

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