Reputation in offline and online markets: Solutions to trust problems in social and economic exchange
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Paul R. Milgrom & Douglass C. North & Barry R. Weingast*, 1990. "The Role Of Institutions In The Revival Of Trade: The Law Merchant, Private Judges, And The Champagne Fairs," Economics and Politics, Wiley Blackwell, vol. 2(1), pages 1-23, March.
- Paul Resnick & Richard Zeckhauser & John Swanson & Kate Lockwood, 2006.
"The value of reputation on eBay: A controlled experiment,"
Experimental Economics, Springer;Economic Science Association, vol. 9(2), pages 79-101, June.
- Resnick, Paul & Zeckhauser, Richard & Swanson, John & Lockwood, Kate, 2003. "The Value of Reputation on eBay: A Controlled Experiment," Working Paper Series rwp03-007, Harvard University, John F. Kennedy School of Government.
- Przepiorka, Wojtek, 2013. "Buyers pay for and sellers invest in a good reputation: More evidence from eBay," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 42(C), pages 31-42.
- Greif, Avner, 1993. "Contract Enforceability and Economic Institutions in Early Trade: the Maghribi Traders' Coalition," American Economic Review, American Economic Association, vol. 83(3), pages 525-548, June.
- Greif, Avner, 1989. "Reputation and Coalitions in Medieval Trade: Evidence on the Maghribi Traders," The Journal of Economic History, Cambridge University Press, vol. 49(4), pages 857-882, December.
- Martin Brown & Armin Falk & Ernst Fehr, 2004.
"Relational Contracts and the Nature of Market Interactions,"
Econometrica, Econometric Society, vol. 72(3), pages 747-780, May.
- Brown, Martin & Falk, Armin & Fehr, Ernst, 2003. "Relational Contracts and the Nature of Market Interactions," IZA Discussion Papers 897, Institute of Labor Economics (IZA).
- Gary E. Bolton & Elena Katok & Axel Ockenfels, 2004.
"How Effective Are Electronic Reputation Mechanisms? An Experimental Investigation,"
Management Science, INFORMS, vol. 50(11), pages 1587-1602, November.
- Gary E. Bolton & Elena Katok & Axel Ockenfels, 2003. "How Effective are Electronic Reputation Mechanisms? An Experimental Investigation," Working Paper Series in Economics 3, University of Cologne, Department of Economics.
- Patrick Bajari & Ali Hortaçsu, 2004. "Economic Insights from Internet Auctions," Journal of Economic Literature, American Economic Association, vol. 42(2), pages 457-486, June.
- Jappelli, Tullio & Pagano, Marco, 2002.
"Information sharing, lending and defaults: Cross-country evidence,"
Journal of Banking & Finance, Elsevier, vol. 26(10), pages 2017-2045, October.
- Tullio Jappelli & Marco Pagano, 1999. "Information Sharing, Lending and Defaults: Cross-Country Evidence," CSEF Working Papers 22, Centre for Studies in Economics and Finance (CSEF), University of Naples, Italy.
- Jappelli, Tullio & Pagano, Marco, 1999. "Information Sharing, Lending and Defaults: Cross-Country Evidence," CEPR Discussion Papers 2184, C.E.P.R. Discussion Papers.
- Dellarocas, Chrysanthos, 2003. "The Digitization of Word-of-mouth: Promise and Challenges of Online Feedback Mechanisms," Working papers 4296-03, Massachusetts Institute of Technology (MIT), Sloan School of Management.
- Chrysanthos Dellarocas, 2003. "The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms," Management Science, INFORMS, vol. 49(10), pages 1407-1424, October.
- Gary Bolton & Ben Greiner & Axel Ockenfels, 2013.
"Engineering Trust: Reciprocity in the Production of Reputation Information,"
Management Science, INFORMS, vol. 59(2), pages 265-285, January.
- Gary E. Bolton & Ben Greiner & Axel Ockenfels, 2009. "Engineering Trust - Reciprocity in the Production of Reputation Information," Discussion Papers 2009-02, School of Economics, The University of New South Wales.
- Gary Bolton & Ben Greiner & Axel Ockenfels, 2009. "Engineering Trust - Reciprocity in the Production of Reputation Information," Working Paper Series in Economics 42, University of Cologne, Department of Economics, revised 22 Jan 2011.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Matthias Wibral, 2015. "Identity changes and the efficiency of reputation systems," Experimental Economics, Springer;Economic Science Association, vol. 18(3), pages 408-431, September.
- Cai, Hongbin & Jin, Ginger Zhe & Liu, Chong & Zhou, Li-an, 2014. "Seller reputation: From word-of-mouth to centralized feedback," International Journal of Industrial Organization, Elsevier, vol. 34(C), pages 51-65.
- Gary E. Bolton & David J. Kusterer & Johannes Mans, 2015.
"Inflated reputations: Uncertainty, leniency & moral wiggle room in trader feedback systems,"
Cologne Graduate School Working Paper Series
06-04, Cologne Graduate School in Management, Economics and Social Sciences, revised 29 Jul 2016.
- Kusterer, David & Bolton, Gary & Mans, Johannes, 2016. "Inflated Reputations Uncertainty, Leniency & Moral Wiggle Room in Trader Feedback Systems," VfS Annual Conference 2016 (Augsburg): Demographic Change 145794, Verein für Socialpolitik / German Economic Association.
- Lumeau, Marianne & Masclet, David & Penard, Thierry, 2015.
"Reputation and social (dis)approval in feedback mechanisms: An experimental study,"
Journal of Economic Behavior & Organization, Elsevier, vol. 112(C), pages 127-140.
- Marianne Lumeau & David Masclet & Thierry Pénard, 2013. "Reputation and Social (Dis)approval in Feedback Mechanisms: An Experimental study," Economics Working Paper Archive (University of Rennes & University of Caen) 201343, Center for Research in Economics and Management (CREM), University of Rennes, University of Caen and CNRS.
- Marianne Lumeau & David Masclet & Thierry Pénard, 2015. "Reputation and social (dis)approval in feedback mechanisms: An experimental study," Post-Print halshs-01116889, HAL.
- Emma von Essen & Jonas Karlsson, 2019. "The effect of competition on discrimination in online markets—Anonymity and selection," PLOS ONE, Public Library of Science, vol. 14(8), pages 1-18, August.
- Britta Hoyer & Dirk van Straaten, 2021. "Anonymity and Self-Expression in Online Rating Systems - An Experimental Analysis," Working Papers Dissertations 70, Paderborn University, Faculty of Business Administration and Economics.
- W. Bentley MacLeod, 2006.
"Reputations, Relationships and the Enforcement of Incomplete Contracts,"
CESifo Working Paper Series
1730, CESifo.
- MacLeod, W. Bentley, 2006. "Reputations, Relationships and the Enforcement of Incomplete Contracts," IZA Discussion Papers 1978, Institute of Labor Economics (IZA).
- Gesche, Tobias, 2018. "Reference Price Shifts and Customer Antagonism: Evidence from Reviews for Online Auctions," VfS Annual Conference 2018 (Freiburg, Breisgau): Digital Economy 181650, Verein für Socialpolitik / German Economic Association.
- Andreas J. Steur & Mischa Seiter, 2021. "Properties of feedback mechanisms on digital platforms: an exploratory study," Journal of Business Economics, Springer, vol. 91(4), pages 479-526, May.
- Gary Bolton & Ben Greiner & Axel Ockenfels, 2013.
"Engineering Trust: Reciprocity in the Production of Reputation Information,"
Management Science, INFORMS, vol. 59(2), pages 265-285, January.
- Gary E. Bolton & Ben Greiner & Axel Ockenfels, 2009. "Engineering Trust - Reciprocity in the Production of Reputation Information," Discussion Papers 2009-02, School of Economics, The University of New South Wales.
- Gary Bolton & Ben Greiner & Axel Ockenfels, 2009. "Engineering Trust - Reciprocity in the Production of Reputation Information," Working Paper Series in Economics 42, University of Cologne, Department of Economics, revised 22 Jan 2011.
- Naoki Masuda & Mitsuhiro Nakamura, 2012. "Coevolution of Trustful Buyers and Cooperative Sellers in the Trust Game," PLOS ONE, Public Library of Science, vol. 7(9), pages 1-11, September.
- Rense Corten & Judith Kas & Timm Teubner & Martijn Arets, 2023. "The role of contextual and contentual signals for online trust: Evidence from a crowd work experiment," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-17, December.
- Krügel, Jan Philipp & Paetzel, Fabian, 2024. "The impact of fraud on reputation systems," Games and Economic Behavior, Elsevier, vol. 144(C), pages 329-354.
- Luís Cabral & Lingfang (Ivy) Li, 2015.
"A Dollar for Your Thoughts: Feedback-Conditional Rebates on eBay,"
Management Science, INFORMS, vol. 61(9), pages 2052-2063, September.
- Luis Cabral & Lingfang (Ivy) Li, 2012. "A Dollar for Your Thoughts: Feedback-Conditional Rebates on eBay," Working Papers 12-13, New York University, Leonard N. Stern School of Business, Department of Economics.
- Luis Cabral & Lingfang Li, 2015. "A dollar for your thoughts: Feedback-conditional rebates on eBay," Natural Field Experiments 00578, The Field Experiments Website.
- Li, Lingfang (Ivy) & Xiao, Erte, 2010. "Money Talks? An Experimental Study of Rebate in Reputation System Design," MPRA Paper 22401, University Library of Munich, Germany.
- Wibral, Matthias, 2014. "Identity Changes and the Efficiency of Reputation Systems," IZA Discussion Papers 8216, Institute of Labor Economics (IZA).
- Hoyer, B. & van Straaten, D., 2022. "Anonymity and self-expression in online rating systems—An experimental analysis," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 98(C).
- Dirk Engelmann & Jeff Frank & Alexander K. Koch & Marieta Valente, 2023. "Second‐chance offers and buyer reputation systems: theory and evidence on auctions with default," RAND Journal of Economics, RAND Corporation, vol. 54(3), pages 484-511, September.
- Dellarocas, Chrysanthos, 2003. "Efficiency and Robustness of Binary Feedback Mechanisms in Trading Environments with Moral Hazard," Working papers 4297-03, Massachusetts Institute of Technology (MIT), Sloan School of Management.
- Wibral, Matthias, 2014. "Identity changes and the efficiency of reputation systems," Discussion Paper Series of SFB/TR 15 Governance and the Efficiency of Economic Systems 465, Free University of Berlin, Humboldt University of Berlin, University of Bonn, University of Mannheim, University of Munich.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:zbw:econso:156042. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ZBW - Leibniz Information Centre for Economics (email available below). General contact details of provider: https://edirc.repec.org/data/mpigfde.html .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.