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Knowledge Management in a Business-to-Business Context: An Indian Exemplar?

Author

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  • Michel R. M. Rod

    (Sprott School of Business, Carleton University, 1125 Colonel By Drive, Ottawa, ON K1S 5B6, Canada)

  • Sarena E. Saunders

    (School of Marketing and International Business, Victoria University of Wellington, P O Box 600, Wellington, New Zealand)

  • Tim Beal

    (School of Marketing and International Business, Victoria University of Wellington, P O Box 600, Wellington, New Zealand)

Abstract

A conceptual framework originating within the Operations Research literature is presented as a means of informing researchers about how they might better understand and exploit knowledge management/sharing/transfer in business-to-business knowledge networks. Preliminary analysis of a recent Indian case study supports the utility of this framework through the identification of facilitators (information systems, mediators) and barriers (distance, organisational) to successful knowledge flow between organisations both domestically and internationally. The ongoing challenge is to increase our understanding of how firms can better balance knowledge protection and sharing such that managers involved in these inter-organisational exchanges can maximise the benefits to both sides of the dyad; especially in emerging markets such as India with different market characteristics, institutional development and business customer behaviours.

Suggested Citation

  • Michel R. M. Rod & Sarena E. Saunders & Tim Beal, 2009. "Knowledge Management in a Business-to-Business Context: An Indian Exemplar?," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 8(03), pages 267-273.
    • Handle: RePEc:wsi:jikmxx:v:08:y:2009:i:03:n:s0219649209002385
    DOI: 10.1142/S0219649209002385
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    References listed on IDEAS

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    1. Pop, Dániel, 2002. "A Liberating Economic Journey: Post-Communist Transition. Essays in Honour of Ljubo Sirc. Szerkesztette: Andrzey Brzeski-Jan Winiecki. Centre for Research into Post-Communist Economics, London. 2000, ," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(3), pages 268-270.
    2. Peter M. Chisnall, 1982. "International marketing and purchasing of industrial goods: An interaction approach, IMP Project Group (ed.), Hakansson Hakan‐John Wiley, 1982, No. of pages: 406, Price: £17.75," Strategic Management Journal, Wiley Blackwell, vol. 3(4), pages 383-384, October.
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