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A Measurement Instrument For Tqm Implementation In The Thai Manufacturing Industry

Author

Listed:
  • ANUPAM DAS

    (School of Management, Asian Institute of Technology, Pathumthani 12120, Thailand)

  • HIMANGSHU PAUL

    (School of Management, Asian Institute of Technology, Pathumthani 12120, Thailand)

  • FREDRIC W. SWIERCZEK

    (School of Management, Asian Institute of Technology, Pathumthani 12120, Thailand)

  • TRITOS LAOSIRIHONGTHONG

    (Industrial Engineering Department, Thammasat University, Pathumthani 12121, Thailand)

Abstract

It is particularly important for developing countries to define useful TQM constructs to measure these principles, and their effect on improvement of performance. This research is aimed at measuring TQM constructs in the Thai manufacturing industry and Thai culture. The research identifies nine TQM implementation constructs and one outcome construct. A measurement instrument is developed based on a survey of some 275 ISO 9000 certified manufacturing companies in Thailand. A stepwise regression model is then used to identify the primary implementation construct regressors that significantly influence the outcome construct. The results show that customer focus, continuous improvement, top management commitment, employee involvement and product innovation are significantly and positively related to product quality. The findings are useful for practitioners and academia in developing countries.

Suggested Citation

  • Anupam Das & Himangshu Paul & Fredric W. Swierczek & Tritos Laosirihongthong, 2006. "A Measurement Instrument For Tqm Implementation In The Thai Manufacturing Industry," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 3(04), pages 361-377.
    • Handle: RePEc:wsi:ijitmx:v:03:y:2006:i:04:n:s0219877006000879
    DOI: 10.1142/S0219877006000879
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    References listed on IDEAS

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    1. W. Edwards Deming, 2000. "The New Economics for Industry, Government, Education, 2nd Edition," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262541165, April.
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