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Diversity And Change Of User Driven Innovation Modes In Companies

Author

Listed:
  • SAMPSA HYYSALO

    (Department of Design, School of ARTS, Design and Architecture, Aalto University, 02150 Espoo, Finland)

  • PETTERI REPO

    (Consumer Society Research Centre, University of Helsinki, Finland)

  • PÄIVI TIMONEN

    (Consumer Society Research Centre, University of Helsinki, Finland)

  • LOUNA HAKKARAINEN

    (Department of Design, School of ARTS, Design and Architecture, Aalto University, 02150 Espoo, Finland)

  • EVA HEISKANEN

    (International Institute for Industrial Environment Economics, Lund University, Lund, Sweden)

Abstract

User driven innovation (UDI) is a popular term in policy and corporate circles. However, it is not clear exactly what UDI means and how such practices are used across the spectrum of companies and over the innovation life cycle. The present study compares 58 UDI showcases in Finnish companies in order to analyse the diversity of UDI practices and their evolution over time. We identify five main modes of UDI and show how the ways of using UDI develop over time in individual companies. In almost half of the examined cases, the dominant mode of UDI changes at least once, and in some cases, up to three changes in dominant mode are observed. We then proceed to identify six qualitatively different ways in which companies’ orientation to UDI evolves over time. The study has implications for innovation management and policy: It calls for greater attention to UDI diversity and particularly to the management and support of the continuity of UDI efforts.

Suggested Citation

  • Sampsa Hyysalo & Petteri Repo & Päivi Timonen & Louna Hakkarainen & Eva Heiskanen, 2016. "Diversity And Change Of User Driven Innovation Modes In Companies," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(02), pages 1-33, February.
    • Handle: RePEc:wsi:ijimxx:v:20:y:2016:i:02:n:s1363919616500237
    DOI: 10.1142/S1363919616500237
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    References listed on IDEAS

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    Cited by:

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    2. Pieper, Thorsten & Herstatt, Cornelius, 2018. "User innovation barriers and their impact on user-developed products," Working Papers 106, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
    3. Hurmelinna-Laukkanen, Pia & Nätti, Satu & Pikkarainen, Minna, 2021. "Orchestrating for lead user involvement in innovation networks," Technovation, Elsevier, vol. 108(C).
    4. Ghasemzadeh, Khatereh & Bortoluzzi, Guido & Yordanova, Zornitsa, 2022. "Collaborating with users to innovate: A systematic literature review," Technovation, Elsevier, vol. 116(C).

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