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Nursing management of aggression in a Singapore emergency department: A qualitative study

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  • Mei Fen Tan
  • Violeta Lopez
  • Michelle Cleary

Abstract

In Singapore, anecdotal evidence suggests that nurses are concerned about managing aggressive incidents in the emergency department. In this study, registered nurses' perceptions of managing aggressive patients in an emergency department were explored. Ten registered nurses from the emergency department of an acute public hospital in Singapore were interviewed. Four overarching themes emerged from the thematic analysis: (i) impact of aggressive patients on nurses; (ii) nursing assessment of aggressive behaviors; (iii) nursing management of aggressive behaviors; and (iv) organizational support and responsiveness. Further research is required to better support nurses to deliver optimal care for aggressive patients and achieve positive and effective outcomes.

Suggested Citation

  • Mei Fen Tan & Violeta Lopez & Michelle Cleary, 2015. "Nursing management of aggression in a Singapore emergency department: A qualitative study," Nursing & Health Sciences, John Wiley & Sons, vol. 17(3), pages 307-312, September.
    • Handle: RePEc:wly:nuhsci:v:17:y:2015:i:3:p:307-312
    DOI: 10.1111/nhs.12188
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    References listed on IDEAS

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    1. Alessandra Zampieron & Marilena Galeazzo & Susanna Turra & Alessandra Buja, 2010. "Perceived aggression towards nurses: study in two Italian health institutions," Journal of Clinical Nursing, John Wiley & Sons, vol. 19(15‐16), pages 2329-2341, August.
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    Cited by:

    1. Naser Parizad & Hadi Hassankhani & Azad Rahmani & Eesa Mohammadi & Violeta Lopez & Michelle Cleary, 2018. "Nurses’ experiences of unprofessional behaviors in the emergency department: A qualitative study," Nursing & Health Sciences, John Wiley & Sons, vol. 20(1), pages 54-59, March.
    2. Nicola Ramacciati & Andrea Ceccagnoli & Beniamino Addey & Gian Domenico Giusti, 2016. "Commentary on Tan MF et al. “Nursing management of aggression in a Singapore emergency department: A qualitative study”. Nursing and Health Sciences. 2015; 17: 307–312," Nursing & Health Sciences, John Wiley & Sons, vol. 18(2), pages 270-271, June.
    3. Xiaolin Hu, 2016. "Education as a starting point for preventing medical violence: Implications for medical violence in China. A commentary on Tan MF et al. “Nursing management of aggression in a Singapore emergency depa," Nursing & Health Sciences, John Wiley & Sons, vol. 18(4), pages 539-540, December.
    4. Fereshteh Najafi & Masoud Fallahi‐Khoshknab & Fazlollah Ahmadi & Asghar Dalvandi & Mehdi Rahgozar, 2018. "Antecedents and consequences of workplace violence against nurses: A qualitative study," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(1-2), pages 116-128, January.

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